2,848 Reviews of Tynan's Volkswagen - Service Center
Great first visit Had a lovely first visit, things were handled quickly and professionally and I didn't feel “ripped off” like you sometimes do when getting a car servi Had a lovely first visit, things were handled quickly and professionally and I didn't feel “ripped off” like you sometimes do when getting a car service. Would recommend. More
I lost my appointment They told me that the oil change will take 2 hrs but it took 3 hrs and I lost my appointment. I now they were busy but if they told me it will take 3 They told me that the oil change will take 2 hrs but it took 3 hrs and I lost my appointment. I now they were busy but if they told me it will take 3 hrs I didn't stay. More
Recall Took my car in for a recall, while they were checking my car in, the service underwriter comes in and says "your wipers are streaking, would you like Took my car in for a recall, while they were checking my car in, the service underwriter comes in and says "your wipers are streaking, would you like them replaced?" I just picked up the car the first of Feb, why was that not caught when it went through the inspection prior to me buying the car? Just a little frustrating, they were trying to sell me wipers on a car I just bought from them. More
The express service were very kind & helpful The 2 express service men were very kind & helpful. They answered all my questions & concern with my new 2016 Passat. I highly recommended these 2 wo The 2 express service men were very kind & helpful. They answered all my questions & concern with my new 2016 Passat. I highly recommended these 2 wonderful men for there care. I also received a hand wash on my car with a vacuum, I didn't recognize my car, this was after the the snow. Now how cool is that! This place is amazing, I'll be bringing my car here for all it maintenance. Thank you very much, l'm sold. More
Friendly and accommodating Helpful, timely. Cauthen and Mac (Courtesy Driver) took good care of me in handling a recall on my vehicle and providing transportation. Happy with Helpful, timely. Cauthen and Mac (Courtesy Driver) took good care of me in handling a recall on my vehicle and providing transportation. Happy with experience. More
Excellent Service Took my vehicle in and received professional and efficient service. Highly recommend! Will definitely use again when needed .Jeremy was really helpful Took my vehicle in and received professional and efficient service. Highly recommend! Will definitely use again when needed .Jeremy was really helpful. Had rear main seal replaced and was completed before expected. Everything was top notch! More
Great customer care Had a serious engine problem that had eluded diagnosis for quite a while. Like everything it finally became an issue. Jeromy explained the problem Had a serious engine problem that had eluded diagnosis for quite a while. Like everything it finally became an issue. Jeromy explained the problem completely arranged the repair, flawlessly. I probably could have taken some preventative steps sooner but I’m not so car savvy. Never for a moment was I made to feel wrong or careless. I got the help I needed and my car is running perfectly. It was a professional and totally positive experience More
Great service folks Waiting area clean and comfortable. Everyone was great. Cat feels right and although it needs work the service guys were helpful in giving me a plan Waiting area clean and comfortable. Everyone was great. Cat feels right and although it needs work the service guys were helpful in giving me a plan of action to get it up to date. More
Good service again however Another good service done by this location, however the first guy I was working with was very rude. I said a simply good morning and he doesn't reply, Another good service done by this location, however the first guy I was working with was very rude. I said a simply good morning and he doesn't reply, than said what do you want? I said here for my 50k service and he didn't respond just started typing. He than asked for name and # and went to take pictures and check in the vehicle. After that the air filter for the engine isn't included in that service I than had asked him if they could do that as well and he acting very confused and rude like I didn't know what I was talking about. After a few minutes going back and forth I said never mind. He than said you mean the air filter?? I replied yes, what I've been saying for the last few minutes. After that, service was excellent car was done in a timely manner for the work being done, prices a bit high but the quick service guy was able to get me a coupon which helped greatly. Will be back just want to deal with someone who understands my needs. More
Fixing seat heater Very accomodating and understanding. I appreciate that they care. Tom was very friendly and helpful. The seat warmer is working great again. Thank Very accomodating and understanding. I appreciate that they care. Tom was very friendly and helpful. The seat warmer is working great again. Thank you for your help. More