Tynan's Volkswagen - Service Center

Great service and facility. Tynan's is always the best in customer service! They do a great job and usually under promise and over deliver. The amenities are very good as well. Tynan's is always the best in customer service! They do a great job and usually under promise and over deliver. The amenities are very good as well. The best service I have experienced in Denver. More

My car needed a complete cleaning and d-CON treatment. I had given a 5-star rating because the quality of care I received from Brian was wonderful. He answered all my questions let me know what the project I had given a 5-star rating because the quality of care I received from Brian was wonderful. He answered all my questions let me know what the project was going to cost and did everything in his power to make sure every part of the car was fixed if as though I had done it myself. Volkswagen service is always been very good to my husband and I and I believe we bought over 5 Volkswagens from you all so we definitely appreciate the customer service and the kindness of all the people that we've dealt with. More

Routine vehicle service - Oil change Very friendly, clean waiting area with WiFi. Given a list of additional service needed on my vehicle and I will definitely return for these repairs. Very friendly, clean waiting area with WiFi. Given a list of additional service needed on my vehicle and I will definitely return for these repairs. Especially impressed that the car was cleaned before it was returned to me More

Took too long The oil change was great, I love that they cleaned the inside mats. BUT...I was there at 9:20am (after working a LONG night shift) and there was only The oil change was great, I love that they cleaned the inside mats. BUT...I was there at 9:20am (after working a LONG night shift) and there was only one other guy in the waiting room. I was quoted 1:45 for the service; which I think is too long when they don't allow appointments. At 10:45 (at this point I've been the only person in the waiting room for almost an hour) I checked my email and found an email from the dealer with my car report (received at 10:18). I looked out the window and saw my car parked. I went to the guy and asked if my car was ready (he was on his cell phone laughing) and he said "oh yeah". My assumption is that my car was ready at 10:18am and if I didn't see that email at 10:45 I would have still been waiting!!!! This is VERY FRUSTRATING! I won't be returning to Tynans for my oil changes; I don't have all day to sit and wait for no reason. More

Great working environment with WiFi able to finish some proj Amazing service, professional staff, friendly, excellent communication as you wait for your vehicle. Time board in waiting area so that you knowing wh Amazing service, professional staff, friendly, excellent communication as you wait for your vehicle. Time board in waiting area so that you knowing when your vehicle has been pull in for service. More

Over priced services I had bought the service agreement which is extra money added onto my lease. I was told when I leased it that I would only have to worry about gas and I had bought the service agreement which is extra money added onto my lease. I was told when I leased it that I would only have to worry about gas and insurance with this service plan until I brought my car in for my last free 30,000 miles Service and oil change. Then I received a quote for over a thousand dollars. The service team told me that I was lied to and the service plan didn't cover anything but the oil changes. I feel robbed. If I knew this I wouldn't have added the service plan to my lease. I probably won't lease again thru this dealership. Also the 44 dollar air filters are only 15 at the auto parts store and take about 5 mins to change so no I will change my own filters. More

Recall service Good experience overall. Need to come back as I wasn’t made aware of a second recall that needed service as well that is somewhat frustrating but not Good experience overall. Need to come back as I wasn’t made aware of a second recall that needed service as well that is somewhat frustrating but not the service centers fault. More

20,000 mile service VW Golf R Once in service bay, prompt service. Liked how they emailed me with service recommendations. Tad bit of a wait to get in & no service appts for minor Once in service bay, prompt service. Liked how they emailed me with service recommendations. Tad bit of a wait to get in & no service appts for minor service offered. More

Complete recall Excellent service department,work done properly,fast and return the car back washed and vaccumed.I will recommend this service department to all my fr Excellent service department,work done properly,fast and return the car back washed and vaccumed.I will recommend this service department to all my friends and relatives. More

Eos repair My experience was top notch. I was kept notified all throughout the process. The information I received was accurate and true to the original time est My experience was top notch. I was kept notified all throughout the process. The information I received was accurate and true to the original time estimates. They even washed my car. More