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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,895 Reviews

2,895 Reviews of Tynan's Volkswagen - Service Center

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October 02, 2018

Took care of me It was great service, quick. Gave me a loaner because it was going to take a few days. Was always updates about the progress and state of the car. More

by IVANABEJARAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian from service
October 01, 2018

Poor wash service 2013 passat black.. Scratched during wash.. Told service manger waited until done .. Poor buffing can see swirl marks on hood Looks like they buf More

by Apolonia1200
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
Oct 22, 2018 -

Tynan's Volkswagen responded

Hi Apolonia-Thanks for taking the time to let us know about your visit with the dealership-I am terribly sorry to hear about your experience and I'd personally like to work to resolve this and apologize for any inconvenience. If you'd like to contact me at a time that's best for you, please use the following number/email so we can touch base. Appreciate it! Ben.Pavlovich@tynans.com (303) 341-3334

October 01, 2018

Professional Get you in and out of, friendly reminder and helping customer get around with the shuttle bus, explained what happened about the recall letting me kno More

by NONELLAW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Tynan, Kyle Durigan, Hayes Burton, Lirim Avdili, Brandon Phifer, Tom Tran, Jeremy Strnad, Cauther Sekatawa, Alyxis Morales
October 01, 2018

Very friendly and efficient Just had bad battery covered under warrantee. Went very smoothly. Phone handled well, not On hold long at any time. Would recommend to a friend. More

by Golf guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Phifer, Tom Tran, Jeremy Strnad, Cauther Sekatawa
October 01, 2018

Failed to do the work the first time. Had to take the vehicle in several times to resolve and still not sure if the issue is fully resolved, and I am starting to wonder if all the other se More

by ROBERTP112
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Tom Tran
Oct 22, 2018 -

Tynan's Volkswagen responded

Hi Robert-Thanks for taking the time to let us know about your visit with the dealership-I am terribly sorry to hear about your experience and I'd personally like to work to resolve this and apologize for any inconvenience. If you'd like to contact me at a time that's best for you, please use the following number/email so we can touch base. Appreciate it! Ben.Pavlovich@tynans.com (303) 341-3334

October 01, 2018

Routine service and emissions update per VW request As always I experience friendly prompt service. I was provided a loaner vehicle which helped so very much. The service was completed in very good ti More

by MJWIEDEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran
October 01, 2018

Professional and courteous My second visit so far to this dealership. Completed a brake system diagnosis and inspection the first time and second time looked at an engine servi More

by STENSTROMMARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran
September 28, 2018

Service Review The service performed was thorough and informative. I was concerned that the fuel pump recall visit ended with requiring a new fuel pump! I consider More

by EMNIETO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McClure
September 28, 2018

Problem with ck engine light & diesel particulate filter I am always satisfied with the service I receive from this dealership. If they are unable to immediately diagnose a problem, they keep at it until the More

by Scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Tran
September 27, 2018

Service was good. When I called to make an appointment, I was told that I didn't need one, but when I came in, it seemed as though they expected that I have an appointm More

by Password
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian McClure
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