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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,855 Reviews

2,855 Reviews of Tynan's Volkswagen - Service Center

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August 23, 2024

Amazing service, and very polite kept me informed through the whole process and was very patient with me. Aswell as took Amazing care of my vehicle. Will definitely continue working with this dealership. More

by Honestee O.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Aug 23, 2024 -

Tynan's Volkswagen responded

Thank you so much for your amazing review! We're thrilled to hear that you had such a positive experience with our service. We truly appreciate your continued trust in us and look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

August 23, 2024

I always look forward to seeing Cawther. He is the best. Always friendly and helpful! More

by Kimbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Aug 23, 2024 -

Tynan's Volkswagen responded

Thank you for your kind words! We're so glad to hear that you always look forward to seeing Cauther. He truly is an asset to our team, and we're delighted that his friendly and helpful service continues to make a positive impression. We look forward to your next visit! Jacqueline Goldsboro - Customer Care Coordinator

August 22, 2024

Customer service was excellent. I was in and out quicker than expected! Very friendly always 👍 More

by MICHELLESMARTTENNIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
Aug 23, 2024 -

Tynan's Volkswagen responded

Thank you so much for the fantastic review! We're thrilled to hear that you had a positive experience and that our team was able to get you in and out quickly. We look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

August 21, 2024

Dealership is clean, inviting and everyone is nice. Each time I bring my car in I have no problems This is the one time that I brought my car in, and it was not washed before I pulled out the park More

by ANGELA_STE
Recommend Dealer
Yes
Employees Worked With
Monique
Sep 24, 2024 -

Tynan's Volkswagen responded

Thank you for your feedback. We’re glad to hear you’ve had positive experiences with our team in the past. However, we apologize for the oversight regarding the car wash this time. Your comments will be addressed with our staff to ensure we maintain our high standards. We appreciate your understanding and hope to provide you with a better experience next time. Jacqueline Goldsboro - Customer Care Coordinator

August 21, 2024

The men working are very condescending thinking that women don’t know anything about cars and I do not stand for misogyny or this type of Idiocracy I decided solely not to buy Volkswagen Tiguan because More

by WILLIAMS.MADISON99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jacob Abramson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your feedback. We sincerely apologize that your experience at our dealership did not meet your expectations. We take such concerns very seriously, especially when it comes to the way our customers are treated. Please know that we strive to create a welcoming and respectful environment for all our customers, regardless of gender. Your feedback has been shared with our team, and we are conducting a thorough review to ensure that all our staff provide the highest level of professionalism and respect to everyone who visits our dealership. We understand how important your experience is when making a decision as significant as purchasing a vehicle, and we regret that this interaction led you to reconsider your choice. We would appreciate the opportunity to discuss this matter further and see if there’s anything we can do to address your concerns. Jacqueline Goldsboro - Customer Care Coordinator

August 20, 2024

I’ve never purchased a vehicle there, We got close to a deal once, But it ended with another vehicle. I used my dealings with you to deal with them and get a better price.. Quite frankly, I used you did wh More

by STEVERGARCIA52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Technician who change my tire, And Female employee at payment desk, Cauther Sekatawa
Aug 20, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your detailed experience and for the 5-star review! We're glad to hear that our service team and technicians made such a positive impact during a stressful situation. It's great to know that despite not purchasing a vehicle from us, you still found value in our service and support. We truly appreciate your kind words and your thoughtful gesture of appreciation. We look forward to the opportunity to assist you with your next vehicle purchase. Thank you for your continued trust in Tynan's Volkswagen! Jacqueline Goldsboro - Customer Care Coordinator

August 20, 2024

Calysta Johnson was so cooperative and friendly to quickly get me back on the road. More

by Ant
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta Johnson
Aug 22, 2024 -

Tynan's Volkswagen responded

Thank you so much for the 5-star review! We're thrilled that Calysta provided friendly and efficient service to get you back on the road. Your kind words mean a lot to us, and we look forward to serving you again. Safe travels! Jacqueline Goldsboro - Customer Care Coordinator

August 20, 2024

Nice helpful and welcoming easy to talk to easy in and out when came down to taking care of business thank you More

by ACARNALLA369
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Williams
Aug 22, 2024 -

Tynan's Volkswagen responded

Thank you for your kind words!It’s great to know that your visit was smooth and efficient. We appreciate your feedback and look forward to taking care of you again in the future. Thanks for choosing us! Jacqueline Goldsboro - Customer Care Coordinator

August 20, 2024

Simple oil change visit, in and out quickly have used before and will again thanks More

by CLIFFSIR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Aug 22, 2024 -

Tynan's Volkswagen responded

Thank you so much for your 5-star review! It's great to know that you've chosen us before and plan to return. We look forward to serving you again in the future! Thanks for being a valued customer. Jacqueline Goldsboro - Customer Care Coordinator

August 19, 2024

every thing was very smooth wholly satisfied with the completed work the entire staff was outstanding More

by MARCWILLIAMS44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Aug 19, 2024 -

Tynan's Volkswagen responded

Thank you so much for your kind words and the 5-star review! We’re thrilled to hear that everything went smoothly and that you’re wholly satisfied with the completed work. If you have any further needs or questions, please don’t hesitate to reach out. We look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

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