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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,855 Reviews

2,855 Reviews of Tynan's Volkswagen - Service Center

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August 17, 2024

Brought my atlas into Tynan’s to look at a coolant issue and some recall work. Admittedly the recall work was done satisfactorily however I have a much larger concern. In the report it was recommended that More

by ERROL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Williams
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
Aug 19, 2024 -

Tynan's Volkswagen responded

Thank you for your feedback. We take your concerns very seriously and apologize for any inconvenience you experienced. We would like to investigate this matter further to ensure it does not happen again. Please contact our service manager directly so we can address your concerns and work to restore your trust. Your satisfaction is important to us. matt.cooper@tynans.com 303-341-3350

August 17, 2024

I have always found Tynan’s people & service exceptional! I enjoyed working with Alex Williams on my recent lease of the I D 4 More

by masarnowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Wilkinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex Williams , Cauther Sekatawa
Aug 19, 2024 -

Tynan's Volkswagen responded

Thank you so much for your 5-star review! Alex Williams will be delighted to know you enjoyed working with him on your recent ID.4 lease. We're here to make your experience the best it can be, and we're grateful for your continued trust in Tynan’s. Enjoy your new ride, and we look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

August 17, 2024

I have purchased 2 VW from them and they gave me a great deal on both and customer service is very good More

by ICEWOLF_5805
Recommend Dealer
Yes
Employees Worked With
Chris Myers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Omar Hassanein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your experience! We truly appreciate your loyalty and are committed to continuing to provide you with the excellent service you deserve. If there's anything else we can do for you, don't hesitate to reach out. Enjoy your VWs, and thank you for choosing Tynan’s! Jacqueline Goldsboro - Customer Care Coordinator

August 16, 2024

Great support, very flexible. Were able to accommodate brake repair on short notice. Good communication throughout the process. More

by RMILLS721
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
Aug 16, 2024 -

Tynan's Volkswagen responded

Thank you for your feedback! We're glad we could accommodate your brake repair and provide great support. Clear communication is key, and we're happy to hear you had a positive experience. We appreciate your business! Jacqueline Goldsboro - Customer Care Coordinator

August 16, 2024

Effective, efficient, and thorough. Ms Monique is really nice and a pleasure to deal with . More

by BELLEFOUNTAINE6615
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms Monique
Aug 16, 2024 -

Tynan's Volkswagen responded

Thank you so much for your 5-star review! We're thrilled to hear that you found our service effective, efficient, and thorough. Ms. Monique is indeed a gem, and we're glad she made your experience enjoyable. We look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

August 14, 2024

Cauther is such a pleasure to work with that he brings real value to Tynan's. We will continue to do business with Tynan's. More

by AUSTINTHIMSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Aug 14, 2024 -

Tynan's Volkswagen responded

Thank you so much for your wonderful review! We’re thrilled to hear that Cauther has made such a positive impact and that you find value in working with Tynan's. We look forward to continuing our partnership and providing you with excellent service. If you have any more feedback or needs, please don’t hesitate to reach out. Jacqueline Goldsboro - Customer Care Coordinator

August 14, 2024

Prompt service, knowledgeable employees, and a short wait time. Showroom and waiting area very clean. More

by 1SUSANNAHROGERS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2024 -

Tynan's Volkswagen responded

Thank you for your kind words! We're glad you enjoyed the prompt service and clean showroom. It's our pleasure to serve you efficiently. We look forward to your next visit! Jacqueline Goldsboro - Customer Care Coordinator

August 13, 2024

Everyone at Tynan’s is always so friendly, helpful, and knowledgeable! The service is so quick and there’s a comfortable place to sit and work while waiting. More

by KTRIESCHMAN12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
Aug 14, 2024 -

Tynan's Volkswagen responded

Thank you for your kind words! We're delighted to hear that you enjoyed your experience at Tynan’s. Providing friendly, knowledgeable service and a comfortable environment is always our priority. We look forward to serving you again soon! Jacqueline Goldsboro - Customer Care Coordinator

August 10, 2024

Always honest about what is critical vs what can wait. I appreciate the te t updates as well More

by Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique
Aug 12, 2024 -

Tynan's Volkswagen responded

Thank you for your kind words! We're glad to hear that you appreciate our honest approach and the text updates. We look forward to continuing to serve you! Jacqueline Goldsboro - Customer Care Coordinator

August 07, 2024

Told me I needed to replace cat converter but upon doing my own inspection with car I felt like the car drove fine in its current condition. Being several days after picking the car back up I have had no pr More

by MILLERFJAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Aug 08, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your feedback and for the 4-star review. We're glad to hear that you're happy with the repairs we performed. We apologize for any concern caused by our recommendation regarding the catalytic converter. Our technicians aim to provide thorough assessments to ensure your vehicle's longevity and safety, but we understand that this may have felt overwhelming without a detailed discussion. If you have any further questions or concerns, please don't hesitate to reach out. We value your business and hope to continue serving you in the future. Jacqueline Goldsboro - Customer Care Coordinator

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