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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,996 Reviews

2,996 Reviews of Tynan's Volkswagen - Service Center

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August 07, 2024

Told me I needed to replace cat converter but upon doing my own inspection with car I felt like the car drove fine in its current condition. Being several days after picking the car back up I have had no pr More

by MILLERFJAKE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Aug 08, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your feedback and for the 4-star review. We're glad to hear that you're happy with the repairs we performed. We apologize for any concern caused by our recommendation regarding the catalytic converter. Our technicians aim to provide thorough assessments to ensure your vehicle's longevity and safety, but we understand that this may have felt overwhelming without a detailed discussion. If you have any further questions or concerns, please don't hesitate to reach out. We value your business and hope to continue serving you in the future. Jacqueline Goldsboro - Customer Care Coordinator

August 06, 2024

The staff was friendly and helpful. They finished my car in only 45 minutes! I was very impressed. More

by MCCREADYGINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
Aug 07, 2024 -

Tynan's Volkswagen responded

Thank you so much for your wonderful review! We're delighted to hear that our staff's friendliness and efficiency left a positive impression on you. It was our pleasure to get your car serviced quickly. We look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

August 06, 2024

This is the most organized and kind dealership I have ever gone to. I really appreciated how efficient they were with my oil change! More

by KAYCENAGEL00
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
Aug 07, 2024 -

Tynan's Volkswagen responded

Thank you for your fantastic review! We're thrilled to hear that you found our dealership organized and our team kind. We're glad we could provide you with an efficient oil change experience. We appreciate your kind words and look forward to serving you again soon! Jacqueline Goldsboro - Customer Care Coordinator

August 06, 2024

I arrived early for my scheduled appointment. They got me in early for my service. They were fast and very friendly.. More

by MLOC303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Tynan's Volkswagen responded

Thank you for your great review! We're happy to hear that we could accommodate you early and provide fast, friendly service. We appreciate your feedback and look forward to seeing you again! Jacqueline Goldsboro - Customer Care Coordinator

August 03, 2024

Cauther has done everything possible to present the xxxx sandwich he's been handed as a 5 star deal. The service department has had my car for over 5 weeks now, initially to replace a seized ignition cylin More

by GREY_WOLVE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
Aug 05, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your detailed feedback. We sincerely apologize for the inconvenience and frustration you have experienced with our service department. We understand how challenging it is to be without your vehicle for an extended period, especially given your demanding commute. We greatly appreciate your recognition of Cauther's efforts to manage the situation and provide you with the best possible service under these circumstances. Thank you for your patience and understanding. If you have any further concerns or need additional assistance, please don’t hesitate to contact us directly. Jacqueline Goldsboro - Customer Care Coordinator

August 02, 2024

I have had a great experience at Tynan VW, service department. I feel I can trust the advice of the service writer, as well as the work of the automotive technician. More

by TLINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Aug 05, 2024 -

Tynan's Volkswagen responded

Thank you so much for your wonderful 5-star review! We're delighted to hear that you had a great experience with our service department at Tynan's VW. Your kind words mean a lot to us, and we look forward to continuing to meet your automotive needs in the future. If you ever need anything or have any questions, please feel free to reach out. Jacqueline Goldsboro - Customer Care Coordinator

August 01, 2024

Tynan’s was able to get me an appointment right away and was so quick and helpful! More

by MADISONK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2024 -

Tynan's Volkswagen responded

Thank you so much for the 5-star review! We're thrilled to hear that we could accommodate your appointment quickly and that you found our service helpful. We appreciate your feedback and look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

July 31, 2024

Cauther and the Service team are absolutely amazing! Cauther helped me out so much especially because I did not have my car for 2 weeks. More

by RANDALLCC2001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique, Cauther Sekatawa
Aug 01, 2024 -

Tynan's Volkswagen responded

Thank you so much for your kind words! We're thrilled to hear that Cauther and the service team could assist you, especially during the time your car was unavailable. We're always here to help, and your satisfaction is our priority. If you ever need anything else, please don't hesitate to reach out. Safe travels! Jacqueline Goldsboro - Customer Care Coordinator

July 31, 2024

Brian was so kind and helpful. He went above and beyond! Brian, and Tynan’s, give exceptional service, always. More

by DM.IRWIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 01, 2024 -

Tynan's Volkswagen responded

Thank you for your wonderful review! We're delighted to hear that Brian provided exceptional service and went above and beyond to help you. If there's anything else we can do for you, please don't hesitate to let us know. We appreciate your support! Jacqueline Goldsboro - Customer Care Coordinator

July 30, 2024

First time working with Calysta and she provided outstanding customer service. What a nice change. More

by EDWIN.LIU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta Johnson
Jul 31, 2024 -

Tynan's Volkswagen responded

Thank you for your 5-star review! We're delighted to hear that Calysta provided you with outstanding customer service. It's wonderful to know that your experience with us was a positive change. We'll be sure to share your kind words with Calysta. If you need anything else, we're here to help! Jacqueline Goldsboro - Customer care Coordinator

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