Tynan's Volkswagen - Service Center

Tynan's Volkswagen responded

Thank you for your feedback, Jon. We’re glad to hear the work was completed accurately and on schedule. We do, however, sincerely apologize for the confusion and inconvenience regarding the VW Service Credit Card promotion. Your experience highlights an important communication gap, and we’re addressing this internally to ensure our staff is fully informed moving forward. We truly appreciate you bringing this to our attention, and thank you for your patience and understanding. Jacqueline Goldsboro -Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for your feedback. We're glad to hear our parts department was informative and that Ashley was able to provide clear communication about the repair timeline. We understand that having to leave your car for a full day—and waiting potentially over two weeks for the part—can be an inconvenience, and we truly appreciate your patience. Please know we’re doing everything we can to expedite the process and will keep you updated every step of the way. Thank you again for choosing us. Jacqueline Goldsboro -Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for the great review! We're glad to hear everything was easy and on time, and that our team was ready for you first thing in the morning. We know your time is valuable, and it’s great to know we got you back on the road quickly. We appreciate your visit and look forward to seeing you again! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for the review! We’re glad we could get you in and out quickly—just the way it should be. We appreciate your business and look forward to helping you again when needed! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you so much for your kind words, Hannah! We're thrilled to hear that Rachide has consistently provided you with outstanding service . We appreciate your continued trust and loyalty! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for the review! We’re glad we could get you in and out quickly—just the way it should be. We appreciate your business and look forward to helping you again when needed! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for bringing your VW Cross Sport back in and for sharing your experience. We sincerely apologize for the repeated inconvenience and the extended time it took to address the issue. We understand how frustrating it can be to return for the same concern and to be without your vehicle for several days. While our team is committed to providing timely and accurate service, recent technician shortages have, unfortunately, impacted our turnaround times. That said, we’re glad to hear the issue was ultimately resolved and appreciate your patience throughout the process. If you have any further concerns or if there’s anything more we can do to support you, please don’t hesitate to reach out directly. We value your trust and are committed to making your future visits more efficient and worry-free. Jacqueline Goldsboro Customer Care Coordinator Tynan's Volkswagen

Tynan's Volkswagen responded

Thank you so much for your kind words! We're happy to hear that setting up appointments has been easy and that our customer service team made a great impression. We truly appreciate your support and look forward to continuing to deliver excellent service to you. Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for your kind words! We’re so glad to hear that Calysta continues to make your service experience smooth and efficient. Earning your trust means everything to us, and we’ll be sure to share your feedback with her and the rest of our team. We appreciate your continued support and look forward to serving you again! Jacqueline Goldsboro -Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for sharing your experience! We're glad to hear your 10,000-mile service, including the tire rotation, was completed quickly and efficiently. It’s always our goal to keep you on schedule. We appreciate your trust in Tynan’s and look forward to seeing you at your next visit! Jacqueline Goldsboro -Customer Care Coordinator