Tynan's Volkswagen - Service Center

Tynans is easy to do service related business with. They have great electronic communication such that you always know the status of your service appointment. They have great electronic communication such that you always know the status of your service appointment. More

It has got excellent service & customer care. I would recommend people to purchase vac wagon too because it’s durable. I would recommend people to purchase vac wagon too because it’s durable. More

Courteous, friendly, efficient. Greeted me promptly upon entering. Cleaned my car after service. Very impressive. Greeted me promptly upon entering. Cleaned my car after service. Very impressive. More

The lady at drop off and pick up was extremely rude. We didn’t get notified for two days what was wrong with our vehicle. After picking up our car it still has a check engine light on. When you spend ov We didn’t get notified for two days what was wrong with our vehicle. After picking up our car it still has a check engine light on. When you spend over $2,000 even if it was $2 I expect better customer service than that. We will not be bringing our car back. More

Great, friendly team members and fast, professional techs. I was kept informed of the progress on my car, which was amazing! techs. I was kept informed of the progress on my car, which was amazing! More

Great communication, my car was in and out at a good time and runs a bit better now thanks! and runs a bit better now thanks! More

I appreciate it the help with my navigation system that was put back in although it took a while to get it almost 7 months!? was put back in although it took a while to get it almost 7 months!? More

Great service, was in and out the door pretty quick. Tech gave a good description of what the problem was, as well as the solution Tech gave a good description of what the problem was, as well as the solution More

Do not trust the service dept with oil changes or repairs. Rec an oil change and was told I had a small oil leak and car needs an engine filter, quoted no more than $1000. Bring the car back 2 weeks repairs. Rec an oil change and was told I had a small oil leak and car needs an engine filter, quoted no more than $1000. Bring the car back 2 weeks later to fix and ended up with a $6,500 worth in repairs estimated. And when we questioned some of the items that they said needed replacing because 2 weeks prior we were told these items like the brakes were in great condition, the service guy, Cauther Sekatawa threw his own coworkers under the bus who did my oil change and called them liars and not experts. Cauther also lied and said we no longer needed an engine filter because during the oil change 2 weeks ago, we received one for free. When is anything given for free???? Do NOT trust this service dept to work on your car!!! They also claimed they cleaned my engine to find the leak and I lifted my hood while still there and my engine was very dirty. DO NOT TRUST VW TYNAN’s service dept! Cauther never acknowledged me when I came to pick up my Jetta and then sat there and laughed while I was at the cashier! Horrible employee! Tynan’s you have lost a customer in your service dept and we will not buy anymore vehicles from you! More

I paid about $700 to have my car fixed and picked it up two days ago. I still can’t start the car and am having it towed back to your shop for fixing right now. two days ago. I still can’t start the car and am having it towed back to your shop for fixing right now. More