Tynan's Volkswagen - Service Center

Tynan's Volkswagen responded

Thank you for taking the time to share your positive experience with Calysta and Jacob! We're delighted to hear that Calysta was helpful and pleasant in assisting you. It's great that Jacob, the manager, was also able to provide helpful insights about your Jetta. If you have any further questions or if there's anything else we can assist you with, please feel free to reach out. We appreciate your trust in our team and look forward to assisting you in the future! Jacqueline Goldsboro- Customer Care Coordinator

Tynan's Volkswagen responded

Thank you so much for taking the time to leave us a 5-star review! Your positive feedback is greatly appreciated, and we look forward to providing you with the same level of service in the future. If you ever have more comments or need assistance, feel free to reach out. We're here for you! Jacqueline Goldsboro- Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for taking the time to leave us a wonderful 5-star review! We're thrilled to hear that you were able to get an appointment quickly, and that all your concerns were addressed. We appreciate your positive feedback on the courteousness of our personnel. We value your business and look forward to serving you again. Thank you for choosing us! Jacqueline Goldsboro- Customer Care Coordinator

Tynan's Volkswagen responded

Thank you so much for your positive feedback and the 5-star review! We're delighted to hear that you found our team always polite and great at providing updates. It's also wonderful to know that the front desk is inviting and efficient .We appreciate your kind words, and if there's ever anything else we can do for you or if you have further feedback, please feel free to reach out. Thank you for choosing our service! Jacqueline Goldsboro- Customer Care Coordinator

Tynan's Volkswagen responded

We sincerely apologize for any inconvenience caused by the lack of communication regarding your repair updates .If you could provide us with more details, such as your name, contact information, and any relevant service order number, we will look into the situation and address the communication lapse. We value your business and aim to provide you with the excellent service you deserve. Thank you for bringing this to our attention, and we look forward to resolving the issue to your satisfaction. Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

It's wonderful to hear that you had such a positive and enjoyable car-buying experience !If you have any further questions or need assistance related to your new car, feel free to ask. Congratulations on your new purchase, and may you have many pleasant journeys ahead! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

We appreciate you sharing your feedback, and we apologize for any disappointment in your recent experience. We strive to provide excellent customer service, and we're sorry to hear that you felt our representative didn't demonstrate the level of care and communication that we aim for. We're committed to ensuring our customers have a positive and informative experience, and we would like the opportunity to make things right. Thank you for bringing this to our attention. Jacqueline Goldsboro- Customer Care Coordinator

Tynan's Volkswagen responded

Thank you so much for your glowing 5-star review! We're delighted to hear that you received excellent service and that Calysta stood out in providing exceptional assistance. It's fantastic to know that Tynan's is your choice for both purchase and service, and we truly appreciate your recommendation .We value your loyalty and look forward to continuing to meet your expectations. Thank you for choosing Tynan's! Jacqueline Goldsboro- Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for sharing your positive experience with us! We're delighted to hear that you received great service and clear communication during your visit. We look forward to serving you again in the future, and thank you for choosing us for your automotive needs! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

We're delighted to hear that you had a great experience with us, even for a basic oil change! Customer satisfaction is our priority, and it's fantastic to know that Calysta was able to assist you and answer all your questions. Have a wonderful day, and thank you for choosing us for your automotive needs! Jacqueline Goldsboro- Customer Care Coordinator