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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,890 Reviews
Call Service Center (303) 209-1680

2,890 Reviews of Tynan's Volkswagen - Service Center

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January 24, 2024

She immediately took care of the tire puncture issue and she had them to do the carwash as well. More

by MOHAMMAD.S.DURRANI
Recommend Dealer
Yes
Employees Worked With
There was a nice lady who assisted me.
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Jan 24, 2024 -

Tynan's Volkswagen responded

We're delighted to hear that we could promptly address the tire puncture issue for you. If there's anything else we can assist you with or if you have any further feedback, please feel free to let us know. We appreciate your business and look forward to serving you again in the future! Jacqueline Goldsboro -Customer Care Coordinator

January 24, 2024

Had an appointment and told 1 to 1 1/2 hour to complete oil change and 1 and 3/4 the car didn't move from parking lot. I was told by the advisor that the appointment was just to check in with advisor so wo More

by BARRYHDRIDER
Recommend Dealer
Yes
Employees Worked With
Matt Cooper
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Jan 25, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your experience with us, and we sincerely apologize for any inconvenience you faced during your recent oil change appointment. Your feedback is invaluable to us, and we appreciate your understanding. We're pleased to hear that Mr. Cooper, our service director, was able to address your concerns and ensure that your car was completed promptly. Thank you for choosing us, and we look forward to serving you better in the future. Jacqueline Goldsboro - Customer Care Coordinator

January 24, 2024

I was buying out the contract for my VW Jetta that I was leasing. Everything went better than well.. Gabriel was helpful, friendly and patient with me, which was so appreciated! More

by KABINT
Recommend Dealer
Yes
Employees Worked With
Gabriel
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Jan 25, 2024 -

Tynan's Volkswagen responded

Thank you so much for taking the time to share your positive experience with us! We are delighted to hear that your contract buyout for the VW Jetta went smoothly and that Gabriel provided you with helpful, friendly, and patient assistance. If you ever have any more automotive needs or if there's anything else we can assist you with, please don't hesitate to reach out. We appreciate your business and look forward to serving you again in the future. Jacqueline Goldsboro- Customer Care Coordinator

January 24, 2024

Went for oil change only and took 3 hours. Way too long for me Went for oil change only and took 3 hours. Way too long for me. Should've been an hour at the most More

by champ303
Recommend Dealer
No
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Jan 25, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your feedback with us. We sincerely apologize for the extended wait time you experienced during your recent visit for an oil change. We understand that your time is valuable, and we regret any inconvenience this may have caused. Thank you for choosing us, and we hope to have the chance to serve you more efficiently in the future. Jacqueline Goldsboro -Customer Care Coordinator

January 24, 2024

Cauther has been always courteous and dependable in has been the best service consultant I ever had. More

by GKOKUS
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa, Cauther Sekatawa
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Jan 25, 2024 -

Tynan's Volkswagen responded

Thank you so much for taking the time to share your positive experience with our service consultant, Cauther! We are thrilled to hear that Cauther has consistently demonstrated courtesy and dependability, making your interactions with us enjoyable. We appreciate your business and look forward to continuing to provide you with top-notch service. Jacqueline Goldsboro - Customer Care Coordinator

January 23, 2024

Took care of my needs very quickly, much faster than I anticipated. Very happy. Plan to continue going there for my VW needs. More

by swoods00
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa, Cauther Sekatawa
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Jan 24, 2024 -

Tynan's Volkswagen responded

Thank you so much for taking the time to leave us this fantastic 5-star review! We look forward to serving you for all your VW needs in the future. If you have any further feedback or suggestions, feel free to share. Safe travels! Jacqueline Goldsboro - Customer Care Coordinator

January 23, 2024

I like how your techs did not break my infotainment system like another dealership did. More

by AJFIELDS08
Recommend Dealer
Yes
Employees Worked With
Monique?
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Jul 08, 2024 -

Tynan's Volkswagen responded

Thank you so much for your kind words and the 5-star review! We're thrilled to hear that our techs were able to take good care of your infotainment system. If you need any further assistance or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future! Jacqueline Goldsboro - Customer Care Coordinator

January 23, 2024

Quick, easy & great communication Our experience was great, dropoff was quick and simple. We had great communication and everything went smoothly More

by DS_DUFFY
Recommend Dealer
Yes
Employees Worked With
Calysta
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Jan 24, 2024 -

Tynan's Volkswagen responded

Thank you for sharing your wonderful experience with us! We're delighted to hear that your drop-off was quick and simple, and that you appreciated the great communication. If you ever need assistance in the future or have any feedback to share, please don't hesitate to reach out. We look forward to serving you again! Jacqueline Goldsboro- Customer Care Coordinator

January 23, 2024

Pretty much simple and seamless Staff were on top of CS, updated me with information during the process of getting the vehicle done More

by DGAMBE90
Recommend Dealer
Yes
Employees Worked With
Calister
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Jan 24, 2024 -

Tynan's Volkswagen responded

Thank you for your positive feedback! We're pleased to hear that your experience was simple and seamless. If there's anything else you need or if you have any further comments, feel free to let us know. We appreciate your business and look forward to assisting you again in the future! Jacqueline Goldsboro- Customer Care Coordinator

January 19, 2024

Calista was outstanding and professional Service delivery was excellent Job was well done and the whole experience was excellent More

by Dr. ABDELMOUMEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calista
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Jan 22, 2024 -

Tynan's Volkswagen responded

Thank you for taking the time to share your outstanding experience with Calysta and our service team! We are thrilled to hear that Calysta provided excellent and professional service. It's fantastic to know that the job was well done, and your overall experience with us was excellent. We appreciate your positive feedback, and if you ever have any more automotive needs or questions, please don't hesitate to reach out. We look forward to serving you again and providing the same level of outstanding service. Jacqueline Goldsboro- Customer Care Coordinator

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