Tynan's Volkswagen - Service Center

Tynan's Volkswagen responded

Thank you so much for sharing your positive experience with our service center! We appreciate your flexibility and patience during the back-ordered parts situation, and we're thrilled that we could provide a loaner to accommodate your needs .We value your feedback and look forward to serving you again in the future. Safe travels! Jacqueline Goldsboro - Customer Care Coordinator

Tynan's Volkswagen responded

We are truly sorry to hear about your experience, and we apologize for any frustration or inconvenience caused. Our goal is to provide excellent service, and it's disheartening to learn that we fell short in your case. If you could provide more details about the specific piece you provided and the concerns with your engine light, we'll do our best to address and resolve the situation promptly. Thank you for bringing this to our attention, and we appreciate the opportunity to make things right. Jacqueline Goldsboro-Customer Care Coordinator

Tynan's Volkswagen responded

Thank you so much for taking the time to leave such a positive and encouraging 5-star review! We also appreciate your kind words about our team's knowledge and friendliness. Thank you once again for choosing us and for your wonderful feedback! Jacqueline Goldsboro -Customer Care Coordinator

Tynan's Volkswagen responded

Thank you so much for taking the time to share your wonderful feedback! It's fantastic to know that you appreciate our efforts to maintain a clean and welcoming waiting area. We truly appreciate your continued support and hope to see you again soon! Jacqueline Goldsboro- Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for taking the time to share your feedback with us. We're glad to hear that all the service items were completed correctly on the first attempt. However, we apologize for any inconvenience caused by the need to check in frequently for updates. We appreciate your business and are committed to making the necessary adjustments to provide you with an even better experience in the future. Thank you for bringing this to our attention .Jacqueline Goldsboro- Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for your wonderful feedback! We're thrilled to hear that Brian, Jacob, and Scott made your experience amazing. We'll make sure to pass along your compliments to Brian, Jacob, and Scott, as they'll be delighted to hear that their efforts are appreciated. If there's anything else we can do for you or if you have any further feedback, please feel free to let us know. We value your business and look forward to serving you again in the future! Jacqueline Goldsboro- Customer Care Coordinator

Tynan's Volkswagen responded

Thank you for sharing your positive experience with us! We're delighted to hear that Calysta provided friendly and attentive service, listening to your concerns . We look forward to providing you with continued excellent service, and we hope to welcome you back again soon! Jacqueline Goldsboro- Customer Care Coordinator

Tynan's Volkswagen responded

We're thrilled to hear that your experience at Tynan's was smooth and met your expectations! Thank you for taking the time to share your positive feedback. No thank you goes unnoticed, and we're grateful for the privilege to be of service to you! Jacqueline Goldsboro- Customer Care Coordinator

Tynan's Volkswagen responded

Gloria, Thank you so much for your fantastic review! We're delighted to hear that you found our team to be very helpful, providing great customer service with a high level of professionalism. We appreciate your kind words and are grateful for the opportunity to serve you. If there's anything more we can do for you or if you have any suggestions for improvement, please feel free to let us know. We look forward to continuing to provide you with exceptional service, and we can't wait to welcome you back in the future! Jacqueline Goldsboro-Customer Care Coordinator