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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,886 Reviews
Call Service Center (303) 209-1680

2,886 Reviews of Tynan's Volkswagen - Service Center

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December 13, 2023

Great communication! Great communication, offered to let me pick up car until parts were in. I couldn't so they kept it until completed and washed it. More

by Korinak
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa, Cauther Sekatawa
Report | Print
Dec 13, 2023 -

Tynan's Volkswagen responded

Thank you so much for taking the time to share your positive experience with our services! Your feedback is greatly appreciated, and we look forward to serving you again in the future. If you have any further comments or suggestions, feel free to share them with us. Safe travels! Jacqueline Goldsboro- Customer Care Coordinator

December 09, 2023

Florian was very helpful. Even after signing off on the deal, he made follow up calls to make sure everything was OK. More

by EDRISAKANTEH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Florian, Cauther Sekatawa
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Dec 11, 2023 -

Tynan's Volkswagen responded

Thank you for sharing your positive experience with Florian !We appreciate your business and look forward to serving you again in the future. If you have any friends or family looking for a similar experience, we'd be grateful for any referrals. Thank you for choosing Tynan's Volkswagen, and we wish you many happy miles on the road! Jacqueline Goldsboro-Customer Care Coordinator

December 09, 2023

They aren’t kidding when they say Express. My car was done before I finished breakfast. Thank you for washing my car too. Tynan’s is awesome. Thanks. More

by VaNessaP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
Report | Print
Dec 11, 2023 -

Tynan's Volkswagen responded

Thank you for your fantastic feedback! We're thrilled to hear that our Express service lived up to its name, and your car was ready before you finished breakfast. Your kind words mean a lot to us, and we're grateful for your trust in Tynan's. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know. Safe travels, and thank you for choosing Tynan's! Jacqueline Goldsboro - Customer Care Coordinator

December 09, 2023

Easy great also great service, love to Brian Willian assist ,Tynan VW is the best👍👏 More

by KAMILAHCASE1010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
Report | Print
Dec 11, 2023 -

Tynan's Volkswagen responded

Thank you so much for your wonderful feedback! We're thrilled to hear that you had an easy and great experience with excellent service at Tynan's Volkswagen. It's fantastic that Brian Williams provided the assistance you needed, and we'll be sure to pass on your appreciation to him. We appreciate your kind words and your trust in Tynan's Volkswagen. Thank you for choosing us, and we look forward to serving you again in the future. Safe travels, and enjoy your time with your Volkswagen! Jacqueline Goldsboro -Customer Care Coordinator

December 08, 2023

In all of my dealings with this dealership and with Cauther I have encountered friendly helpful honesty, good work carefully done, and in a timely manner. More

by BARBARAAHUGGINS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Report | Print
Dec 11, 2023 -

Tynan's Volkswagen responded

Thank you for taking the time to share your positive experiences with our dealership and specifically with Cauther !We appreciate your trust in our dealership, and we look forward to continuing to provide you with top-notch service in all your future dealings with us. Thank you for choosing us, and we value your continued business! Jacqueline Goldsboro- Customer Care Coordinator

December 08, 2023

Always kind, quick and informative The team are always knowledgeable. They are informative and timely for my appointments scheduled More

by EIMAJ_1234
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Williams
Report | Print
Dec 08, 2023 -

Tynan's Volkswagen responded

Thank you for taking the time to share your positive experience with our team. We are thrilled to hear that you consistently find our service department , kind, quick, and informative We appreciate your feedback and look forward to continuing to provide you with excellent service. If there is anything specific you would like to share or if you have any suggestions for improvement, please feel free to reach out. Thank you for choosing us, and we look forward to serving you again. Jacqueline Goldsboro- Customer Care Coordinator

December 08, 2023

Always good. 15 years In and out quickly. Job is good quality Keep it up More

by ULLSTAM
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa, Cauther Sekatawa
Report | Print
Dec 08, 2023 -

Tynan's Volkswagen responded

Thank you so much for taking the time to leave us a stellar 5-star review! We truly appreciate your loyalty over the past 15 years, and we're thrilled to hear that your experiences with our service department have consistently been positive. Thank you for choosing us, and we look forward to continuing to serve you for many more years. Jacqueline Goldsboro - Customer Care Coordinator

December 07, 2023

The service department was amazing. Thorough on answering any questions or concerns I had. Very courteous customer service from beginning to end. Will definitely continue all my service More

by MILAGROSACEVEDO051
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Williams
Report | Print
Dec 07, 2023 -

Tynan's Volkswagen responded

Thank you so much for taking the time to share your positive experience with our service department! We are thrilled to hear that you found our team to be amazing, thorough, and courteous from beginning to end. Your kind words and feedback are truly appreciated .We appreciate your trust in choosing Tynan's for your automotive needs. Jacqueline Goldsboro- Customer Care Coordinator

December 06, 2023

Not good communication. Any time I've had to have my car serviced, there is very little to no communication with me regarding my vehicle. I have to call to see when my car i More

by KIMMIHEIDEN
Recommend Dealer
No
Report | Print
Dec 06, 2023 -

Tynan's Volkswagen responded

I want to extend our deepest apologies for the less-than-satisfactory experience you've had with the communication during your recent service visits. We genuinely appreciate your feedback as it helps us identify areas for improvement .Once again, we apologize for any inconvenience, and we appreciate your patience as we work to improve our communication processes. Jacqueline Goldsboro -Customer Care Coordinator

December 06, 2023

I’m new to the area. The team took my call first thing in the morning, and guided me through VW RS Assistance, confirmed I was safe; and when I made it to their services More

by CLESTER.MPSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
Report | Print
Dec 07, 2023 -

Tynan's Volkswagen responded

Welcome to the area! We are thrilled to have had the opportunity to assist you and are delighted to hear about your positive experience with our team If there's anything more we can do for you or if you have any further questions, please feel free to reach out. We appreciate your trust in choosing our services, and we look forward to being your go-to automotive resource. Jacqueline Goldsboro-Customer Care Coordinator

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