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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,883 Reviews

2,883 Reviews of Tynan's Volkswagen - Service Center

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November 17, 2023

Helpful in fixing the issue with my car No No Figure it out I hope someone laughs More

by AERIELLE.SMITH
Recommend Dealer
Yes
Nov 17, 2023 -

Tynan's Volkswagen responded

Thank you for your fantastic review! We're delighted to hear that our team was able to assist you in resolving the issue with your car. We appreciate your trust in us and hope to keep you smiling with our service. Safe travels and happy driving! The Tynan's Volkswagen Service Team

November 16, 2023

The car is broken again one day after I received it. So i dont know to recomend it More

by RICKYPCIAD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
Nov 17, 2023 -

Tynan's Volkswagen responded

We're truly sorry to hear about the issue you're facing with your car, and we apologize for any inconvenience it has caused. Your experience is important to us, and we take your feedback seriously. We understand the frustration that comes with unexpected problems, and we want to assure you that we are committed to resolving this matter promptly. Please reach out to our service manager Matt Cooper at your earliest convenience, so we can investigate and address the issue with your car .Once again, we apologize for any inconvenience, and we appreciate your patience as we work to make things right. Jacqueline Goldsboro - Customer Care Coordinator

Nov 17, 2023 -

RICKYPCIAD responded

Yes, im very frustrated about the service that i received, and you tell me that run my car for many miles and doesn't has problem, so yo are making me fell that im a liar.

November 15, 2023

Good communication throughout the whole process, which was somewhat convoluted because of some problems caused by another shop. Quality of work by the techs appears to have been very good, with good atten More

by DREW80013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Nov 17, 2023 -

Tynan's Volkswagen responded

Thank you so much for taking the time to leave us a 5-star review! We greatly appreciate your positive feedback. We understand that the process may have been a bit convoluted due to issues caused by another shop, and we're thrilled to hear that our communication remained strong throughout. We're grateful for the opportunity to serve you, and we look forward to exceeding your expectations in the future. Thank you again for choosing our services! Jacqueline Goldsboro - Customer Care Coordinator

November 15, 2023

Never had a problem good service with the service department and free car wash is always a good deal More

by MARCWILLIAMS44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Nov 17, 2023 -

Tynan's Volkswagen responded

Marc, thank you so much for taking the time to leave us a 5-star review! We're delighted to hear that you've consistently had a positive experience with our service department. We're also thrilled that you enjoy the complimentary car wash – we agree, it's always a nice perk! If there's anything else we can do to enhance your experience or if you have any specific feedback, please don't hesitate to let us know. We appreciate your continued trust in us and look forward to serving you in the future. Thank you for choosing our services! Jacqueline Goldsboro - Customer Care Coordinator

November 15, 2023

I am most impressed with their honesty and competitive pricing for service. I trust them to provide the best service for my Tiguan More

by TARRICONEC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Nov 17, 2023 -

Tynan's Volkswagen responded

Thank you sincerely for taking the time to share your positive experience with us! We're thrilled to hear that our commitment to honesty and competitive pricing has left a lasting impression on you. It's customers like you that motivate us to consistently deliver excellent service. We appreciate your trust in us and the opportunity to serve you and your Tiguan. Thank you for choosing us! Jacqueline Goldsboro- Customer Care Coordinator

November 14, 2023

Great car buying experience. Very easy people to work with and I didn’t feel pressured by any means. I’d recommend Tynans and I’d go back. More

by KimE
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Abramson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 14, 2023 -

Tynan's Volkswagen responded

Thank you so much for taking the time to leave us a 5-star review! Your kind words mean a lot to us, and we truly appreciate your support .Once again, thank you for choosing Tynan's Volkswagen. We look forward to serving you again in the future. Jacqueline Goldsboro- Customer Care Coordinator

November 11, 2023

Calysta Johnson was awesome and very helpful she informed me and kept me updated every step of the way I really appreciate her service! Thank you to her and the service techs and mechanics at Tynans VW they More

by NICBENARD88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta Johnson ??????????, Cauther Sekatawa
Nov 13, 2023 -

Tynan's Volkswagen responded

Thank you so much for taking the time to share your experience with us! We're delighted to hear that Calysta Johnson and our team at Tynan's VW were able to provide you with such outstanding service. We are thrilled to have exceeded your expectations, and we truly appreciate your kind words. Thank you once again for choosing Tynan's VW, and we appreciate your trust in us. Jacqueline Goldsboro - Customer cCare Coordinator

November 11, 2023

Friendly service both the representative’s were knowledgeable I always feel welcomed there and appreciate the service More

by WILLIAMSTREJAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique, Cauther Sekatawa
Nov 13, 2023 -

Tynan's Volkswagen responded

Thank you for sharing your positive experience with us! We appreciate your continued trust and look forward to serving you in the future. If you have any questions or if there's anything else we can assist you with, please don't hesitate to reach out. Jacqueline Goldsboro- Customer Care Coordinator

November 09, 2023

I went in prepared to argue my point about the cost to repair my car and left with a whole new attitude, a positive one and plan to return with the potential to purchase a new vehicle. The primary reason More

by Saku
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt Cooper and Jacqueline Goldsboro, Cauther Sekatawa
Nov 09, 2023 -

Tynan's Volkswagen responded

Hey there! Wow, what an awesome review! It sounds like you had a bit of a turnaround experience. It's fantastic that the staff not only addressed your concerns but also managed to shift your attitude positively. If you do end up getting a new vehicle, that's even more exciting. Safe travels, and may your future car endeavors be nothing but smooth rides! The Tynan's Volkswagen Service Team

November 09, 2023

I used the Xpress service for my oil change. They were fast and efficient. with the work. More

by ANDYCUZIN5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Xpress service
Nov 10, 2023 -

Tynan's Volkswagen responded

Thank you for choosing our Xpress service for your oil change! We're thrilled to hear that you had a fast and efficient experience with us We appreciate your feedback and look forward to serving you again for your future automotive needs .Safe travels! Jacqueline Goldsboro -Customer Care Coordinator

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