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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,881 Reviews
Call Service Center (303) 209-1680

2,881 Reviews of Tynan's Volkswagen - Service Center

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October 18, 2023

Good service and customer care. Vehicles are handled with care and concerns. I am great full More

by SHANITAANDREWS83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
Report | Print
Oct 19, 2023 -

Tynan's Volkswagen responded

Thank you so much for your fantastic 5-star review! We're delighted to hear that you had a great experience with our service and customer care. Your appreciation means a lot to us. If you ever have any more feedback or need assistance in the future, please don't hesitate to reach out. We're truly grateful for your support! Jacqueline Goldsboro- Customer Care Coordinator

October 16, 2023

Cauther has always been excellent at Customer Service. Tynan’s is great to have him on their team. More

by VUPSHAW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Report | Print
Oct 16, 2023 -

Tynan's Volkswagen responded

We're thrilled to hear that you had such a positive experience with our team, and we appreciate your kind words about Cauther's exceptional customer service. Thank you for taking the time to share your feedback and for choosing Tynan's. We look forward to serving you again in the future! The Tynan's Volkswagen Service Team

October 16, 2023

The customer service is amazing. Once you walk into the door you see smiles everywhere. Definitely doing business here as along as I have my Jetta. Thank you Tynans! Your service is More

by ERLINSESANTOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
Report | Print
Oct 17, 2023 -

Tynan's Volkswagen responded

I'm glad to hear you had such a positive experience with our service department! Thank you for taking the time to leave us a 5-star review If you have any more comments, suggestions, or if there's anything else we can assist you with, please don't hesitate to reach out. The Tynan's Volkswagen Service Team

October 14, 2023

I enjoy seeing the same staff whenever I come in. They are efficient, pleasant, and helpful. More

by QTVIRGOINCO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
Report | Print
Oct 16, 2023 -

Tynan's Volkswagen responded

Thank you so much for your fantastic 5-star review! We're delighted to hear that you enjoy seeing the same staff every time you visit us. Your feedback is greatly appreciated, and it motivates us to continue delivering the high level of service you've come to expect from Tynan's Volkswagen. We look forward to welcoming you back on your next visit, and we're always here to assist you with a smile. Safe and happy driving! Jacqueline Goldsboro - Customer Care Coordinator

October 13, 2023

I’m thankful for the new service managers at Tynan’s Volkswagen Matt and Jackie, who were able to help me get my airbag fixed under good faith of the shop (at no charge to myself.) I was very surprised More

by TESSYGUTIERREZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Report | Print
Oct 16, 2023 -

Tynan's Volkswagen responded

Tessy, thank you for taking the time to leave a review and share your experience with our new service manager, Matt and Jackie. our Customer Care Coordinator We're glad to hear they were able to assist you in getting your airbag fixed under good faith, even though it wasn't covered by your gold package warranty. We aim to provide exceptional service and are pleased that you had a positive outcome .We appreciate your support and look forward to serving you again in the future. Safe travels! Jacqueline Goldsboro - Customer Care Coordinator ..

October 13, 2023

Calysta was amazing to work with, she was very knowledgeable, friendly and got me in and out. Well done, keep in mind I live 65 miles from this dealership and pass 3-4 VW dealerships because of he More

by Dchavez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta Johnson
Report | Print
Oct 16, 2023 -

Tynan's Volkswagen responded

Thank you so much for your wonderful 5-star review! We're thrilled to hear about your experience with Calysta. It's great to know that she provided you with knowledgeable, friendly, and efficient service during your visit. Your loyalty, even when passing several other VW dealerships to reach us, is truly appreciated. We'll make sure to pass your kind words on to Calysta, and we're proud to have her as part of our team. Safe travels, and we look forward to serving you again when you're back in town! Jacqueline Goldsboro - Customer Care Coordinator

October 12, 2023

I appreciated the efficient and thorough service; they repaired a flat with little notice (happened the day before) which was so helpful. More

by AMYF
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 17, 2023 -

Tynan's Volkswagen responded

Thank you so much for taking the time to leave us a 5-star review! We are thrilled to hear that you appreciated our efficient and thorough service. Your kind words are greatly appreciated, and we look forward to serving you in the future. If you ever have any more automotive needs, please don't hesitate to reach out. Thank you again for choosing us!

October 12, 2023

I like cauther. He’s a great guy. What more can I say? He’s been a great help to me for several years. Thanks More

by NANSULLIVAN007
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Report | Print
Oct 13, 2023 -

Tynan's Volkswagen responded

Thank you so much for your kind words and the fantastic 5-star review! We really appreciate your support and are thrilled to hear that Cauther has been such a valuable and helpful presence in your life for several years. If you ever need assistance or have any questions in the future, don't hesitate to reach out. Thanks again for your trust and loyalty! Jacqueline Goldsboro - Customer care Coordinator

Oct 13, 2023 -

Tynan's Volkswagen responded

We're truly grateful for your 5-star review and your kind words! It's great to hear that you had such a positive experience with our service. If you ever require our assistance again, please don't hesitate to reach out. Thank you for your support! The Tynan's Volkswagen Service Team

October 11, 2023

Lack of communication and mis information. Service was not what I expected from Tynan's. Service and communication in the past was much better. I am truly disappointed in the service this time More

by Andre
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Williams
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa
Report | Print
Oct 12, 2023 -

Tynan's Volkswagen responded

We appreciate your feedback, and we're genuinely sorry to hear about your recent experience with Tynan's falling short of your expectations. We understand the importance of clear communication and accurate information, and we apologize for any lapses in this regard. Thank you for sharing your concerns, and we hope to have the opportunity to provide you with a more positive experience in the future, one that aligns with the level of service you've come to expect from us in the past. Jacqueline Goldsboro- Customer Care Coordinator-jacqueline.goldsboro@tynan's.com

October 10, 2023

Very helpful employees, keep you informed during the process, ask you about things that need to be done before doing it More

by VMGJEP
Recommend Dealer
Yes
Employees Worked With
Don't remember the name of the lady
Report | Print
Oct 12, 2023 -

Tynan's Volkswagen responded

Thank you so much for your 5-star review! We're pleased to hear that our employees were very helpful and that you felt well-informed throughout the process. If you have any further questions or require assistance in the future, please feel free to reach out. We appreciate your feedback and look forward to serving you again! Jacqueline Goldsboro - Customer Care Coordinator

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