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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,881 Reviews
Call Service Center (303) 209-1680

2,881 Reviews of Tynan's Volkswagen - Service Center

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September 30, 2023

Tynan’s has been my dealer to buy and maintain cars for 24 years, and I’ll continue to go to them as long as I can. More

by CLWARD80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 02, 2023 -

Tynan's Volkswagen responded

Thank you so much for your loyalty and for choosing Tynan's for all your car needs for the past 24 years! We truly appreciate your trust and patronage .We look forward to serving you for many more years to come! Jacqueline Goldsboro- Customer Care Coordinator

September 30, 2023

You guys are awesome. Thank you again. Thank you for fixing my car . I appreciate your hard work More

by SOULEWAME
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa, Calysta Johnson, Monique Murphy
Report | Print
Oct 02, 2023 -

Tynan's Volkswagen responded

You're absolutely welcome! We're delighted to have had the opportunity to assist you and get your car back in great shape. If you ever have more car-related needs or any questions in the future, please don't hesitate to reach out. Your 5-star review and kind words truly make our day. Thank you for choosing us! The Tynan's Service Team

September 29, 2023

Great facility talented people understaffed had appointment waited 30 minutes happy with work done don’t expect miracles Good people could be better More

by ACMEFLOORSERVICES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Did not deal with any above mentioned
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September 27, 2023

It was my first time visiting. Quick and efficient service. Calysta was very helpful. She walked me though what to expect and had great communication. More

by ALYSSAKBARKLEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta Johnson
Report | Print
Sep 29, 2023 -

Tynan's Volkswagen responded

Alyssa, thank you for choosing us for your first visit, and we're delighted to hear that you had a quick and efficient service experience. If you have any further questions or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your feedback, and we hope to see you again soon!. The Tynan's Volkswagen Service Team

September 26, 2023

Caylista was the absolute best. Made the whole service experience painless & worthwhile.when I initially called I was told that I did not need an appointment for express service. Wh More

by MIKELAURAAURA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa, Calysta Johnson
Report | Print
Sep 29, 2023 -

Tynan's Volkswagen responded

It's wonderful to hear that Calysta, went above and beyond to make your service experience a positive one, even though you initially didn't have an appointment .We understand that the discrepancy regarding the appointment might have been frustrating, and we appreciate your patience.We apologize for any inconvenience caused by the initial mix-up with the appointment. Your feedback is valuable to us, and we will use it to improve our processes and ensure a smoother experience for all our customers in the future. If you ever need any further assistance or have more feedback to share, please don't hesitate to reach out. We're here to assist you and appreciate your business. Thank you for choosing Tynan's Volkswagen!

September 26, 2023

Very professional customer service , best quality, always happy with Tynan’s Volkswagen team and services. More

by MARINANELSON2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa, Calysta Johnson, Monique Murphy
Report | Print
Sep 27, 2023 -

Tynan's Volkswagen responded

Thank you so much for taking the time to leave such a positive review! We are thrilled to hear that you have been consistently satisfied with the professional customer service and top-quality services provided by our Tynan's Volkswagen team .We truly appreciate your support and look forward to serving you in the future! The Tynan's Volkswagen Service Team

Sep 29, 2023 -

Tynan's Volkswagen responded

We greatly appreciate your kind words and your continued trust in Tynan's Volkswagen team! If you ever need anything or have any questions, please feel free to reach out. Thank you for your ongoing support! The Tynan's Volkswagen Service Team

September 25, 2023

Got the job done in timely manner. Very friendly and courteous! Would recommend to friends More

by REGNALDCALVERT7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Report | Print
Sep 25, 2023 -

Tynan's Volkswagen responded

Reginald, thank you so much for your kind words and for taking the time to leave a review! We're thrilled to hear that you were satisfied with our services. Your recommendation to friends is greatly appreciated. If you ever need assistance in the future, please don't hesitate to reach out. We're here to help! The Tynan's Volkswagen Service Team

September 24, 2023

I don’t trust it, it’s unfortunate because I used to. I have bought several VW from Tynans and it has definitely gone downhill More

by Swalsh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
Report | Print
Sep 25, 2023 -

Tynan's Volkswagen responded

I'm sorry to hear that you're feeling this way about your recent experiences with Tynan's, especially since you used to trust them in the past. We appreciate your feedback, and we're genuinely sorry to hear that your trust in our services has diminished, especially after having a positive history with us.We would love the opportunity to discuss your recent experiences in more detail and understand the specific issues you've encountered. Please reach out to us directly so that we can work together to address your concerns and find solutions. Thank you for your honest feedback, and we hope to have the chance to regain your trust and provide you with the outstanding service you've come to expect from Tynan's. Jacqueline Goldsboro- Customer Care Coordinator- jacqueline.goldsboro@tynans.com

September 23, 2023

Met expectations. Why is there a 15 word minimum here. Make this field optional, please. More

by vwfan53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Murphy
Report | Print
Sep 25, 2023 -

Tynan's Volkswagen responded

Thank you for letting us know that we met your expectations. We strive to provide the best service possible, and your feedback is important to us. If you ever have any specific comments or suggestions for how we can further improve or enhance your experience, please feel free to share them with us. We're here to ensure that your future interactions with us continue to meet and exceed your expectations. Jacqueline Goldsboro- Customer Care Coordinator- jacqueline.goldsboro@tynans.com

September 23, 2023

Being a walk in for service my vehicle was ready before I went to lunch More

by DEANKEITH0106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa, Calysta Johnson, Monique Murphy
Report | Print
Sep 25, 2023 -

Tynan's Volkswagen responded

That's fantastic to hear! We're delighted to know that your recent service experience was not only convenient but also exceptionally quick. Thank you for choosing us! The Tynan's Volkswagen Service Team

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