Tynan's Volkswagen - Service Center

Tynan's Volkswagen responded

Thank you so much for your kind words and appreciation! We're delighted to hear that Jeff Costa and Cameron Niles were able to assist you with your vehicle purchase and provide you with great service. If you ever need anything else or have any more questions in the future, please don't hesitate to reach out. We're here to help, and we look forward to continuing to serve you! The Tynan's Volkswagen Service Team

Tynan's Volkswagen responded

Michael , It's wonderful to hear that you had a positive experience with the team and that they were accommodating and communicative throughout the process. Recommendations like yours can be valuable for others who may be considering working with this team or in a similar situation. The Tynan's Volkswagen Service Team

Tynan's Volkswagen responded

Thank you for your feedback! We greatly appreciate your kind words about Heath's expertise in identifying electrical issues. We take pride in our team's dedication to providing top-notch service. If you ever encounter any more electrical problems or have any questions in the future, please don't hesitate to reach out. We're here to assist you. Your satisfaction is our priority. The Tynan's Volkswagen Service Team

Tynan's Volkswagen responded

It's wonderful to hear that Hubert and the friendly staff at the service center provided you with a quick and positive experience. Efficient service and friendly customer service can make a big difference when getting your vehicle serviced. If you have any more automotive needs in the future, don't hesitate to return to their service center. Thank you for sharing your positive feedback! The Tynan's Volkswagen Service Team

Tynan's Volkswagen responded

You're very welcome! I'm glad to hear that you had a positive experience with your car service and that you would recommend it to others. If you have any more questions or need further assistance in the future, feel free to reach out. Safe and happy driving! The Tynan's Volkswagen Service Team

Tynan's Volkswagen responded

It's positive to hear that the service center was responsive to your questions and completed the work you specifically requested. However, it's understandable that you're concerned about the additional recommended repairs, especially when they come with a significant cost. In situations like this, it's always a good idea to get a second opinion from another reputable mechanic or service center. They can assess the condition of your vehicle and provide their recommendations, which can help you make an informed decision about which repairs, if any, are necessary at this time. Remember to keep records of the recommendations and estimates from different service providers to ensure you make the best choice for your vehicle and budget. Jacqueline Goldsboro-Customer Care Coordinator - jacqueline.goldsboro@tynans.com

Tynan's Volkswagen responded

It's great to hear that Calysta at the dealership has provided such excellent customer service. Friendly and positive staff members like her can indeed make a significant difference in the overall customer experience. If you have any feedback or want to express your appreciation further, consider leaving a positive review for the dealership or letting their management know about your positive encounter with Calysta. It can encourage and motivate employees to continue delivering outstanding service. Jacqueline Goldsboro -Customer Care Coordinator

Tynan's Volkswagen responded

It seems there might have been a mix-up or confusion regarding the mention of Brian Williams in the previous survey page. If you don't know who Brian Williams is and didn't have any interaction with them, it could be an error or misunderstanding in the survey or feedback process. You can disregard that reference if it doesn't relate to your experience. Your feedback regarding the service you received is still valuable, and it's essential that it accurately reflects your own interactions and experiences. The Tynan's Volkswagen Service Team

Tynan's Volkswagen responded

Katie, It sounds like you had a positive experience with Calysta Johnson, who provided you with excellent customer service during your appointment. Friendly and effective communication can make a significant difference in any service encounter. If you have any more questions or if there's anything else you'd like to know or discuss, please feel free to ask! The Tynan's Volkswagen Service Team

Tynan's Volkswagen responded

Thank you so much for taking the time to leave such a kind and thoughtful review. We're absolutely delighted to hear about your positive experiences at our location. The Tynan's Service Team