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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,879 Reviews

2,879 Reviews of Tynan's Volkswagen - Service Center

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September 09, 2023

I thank Jeff Costa my sales man and Cameron Niles for the work they did in helping me with buying and serving my vehicle purchase. More

by MILES.DAVE1962
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Costa
Sep 11, 2023 -

Tynan's Volkswagen responded

Thank you so much for your kind words and appreciation! We're delighted to hear that Jeff Costa and Cameron Niles were able to assist you with your vehicle purchase and provide you with great service. If you ever need anything else or have any more questions in the future, please don't hesitate to reach out. We're here to help, and we look forward to continuing to serve you! The Tynan's Volkswagen Service Team

September 07, 2023

The team was very accommodating and in great communication with me throughout the process, highly recommended More

by MICHAEL.G.SPAYDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Sep 07, 2023 -

Tynan's Volkswagen responded

Michael , It's wonderful to hear that you had a positive experience with the team and that they were accommodating and communicative throughout the process. Recommendations like yours can be valuable for others who may be considering working with this team or in a similar situation. The Tynan's Volkswagen Service Team

September 05, 2023

Heath was able to find a strange electrical issue which I doubt nobody else could find. More

by david_e_reynolds
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob in Service, excellent suspension tech. Ryan in parts, Cauther Sekatawa
Sep 06, 2023 -

Tynan's Volkswagen responded

Thank you for your feedback! We greatly appreciate your kind words about Heath's expertise in identifying electrical issues. We take pride in our team's dedication to providing top-notch service. If you ever encounter any more electrical problems or have any questions in the future, please don't hesitate to reach out. We're here to assist you. Your satisfaction is our priority. The Tynan's Volkswagen Service Team

September 03, 2023

The technician Hubert did the job quickly! Really friendly people in the front too. Thanks More

by ARODZ2009
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Murphy
Sep 04, 2023 -

Tynan's Volkswagen responded

It's wonderful to hear that Hubert and the friendly staff at the service center provided you with a quick and positive experience. Efficient service and friendly customer service can make a big difference when getting your vehicle serviced. If you have any more automotive needs in the future, don't hesitate to return to their service center. Thank you for sharing your positive feedback! The Tynan's Volkswagen Service Team

September 02, 2023

Excellent Work and very professional I’m glad to have my car done there and recommend any body to Check it out thanks More

by KGOITA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Williams
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa, Calysta Johnson, Monique Murphy
Sep 04, 2023 -

Tynan's Volkswagen responded

You're very welcome! I'm glad to hear that you had a positive experience with your car service and that you would recommend it to others. If you have any more questions or need further assistance in the future, feel free to reach out. Safe and happy driving! The Tynan's Volkswagen Service Team

September 02, 2023

The service center folks were great answered all questions promptly and did the work I wanted done. Biggest problem I had was some of the other work they thought needed to be done. Between two other More

by JAYM19TH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
Sep 04, 2023 -

Tynan's Volkswagen responded

It's positive to hear that the service center was responsive to your questions and completed the work you specifically requested. However, it's understandable that you're concerned about the additional recommended repairs, especially when they come with a significant cost. In situations like this, it's always a good idea to get a second opinion from another reputable mechanic or service center. They can assess the condition of your vehicle and provide their recommendations, which can help you make an informed decision about which repairs, if any, are necessary at this time. Remember to keep records of the recommendations and estimates from different service providers to ensure you make the best choice for your vehicle and budget. Jacqueline Goldsboro-Customer Care Coordinator - jacqueline.goldsboro@tynans.com

September 02, 2023

Calysta is very friendly and is a asset to the dealership Her positive attitude makes the customer feel welcome and ensuring the vehicle will be repaired as promised More

by 12 Beetle
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta Johnson
Sep 04, 2023 -

Tynan's Volkswagen responded

It's great to hear that Calysta at the dealership has provided such excellent customer service. Friendly and positive staff members like her can indeed make a significant difference in the overall customer experience. If you have any feedback or want to express your appreciation further, consider leaving a positive review for the dealership or letting their management know about your positive encounter with Calysta. It can encourage and motivate employees to continue delivering outstanding service. Jacqueline Goldsboro -Customer Care Coordinator

September 01, 2023

I have no idea who Brian Williams that was mentioned on the previous survey page. More

by A_BNDR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique Murphy
Sep 04, 2023 -

Tynan's Volkswagen responded

It seems there might have been a mix-up or confusion regarding the mention of Brian Williams in the previous survey page. If you don't know who Brian Williams is and didn't have any interaction with them, it could be an error or misunderstanding in the survey or feedback process. You can disregard that reference if it doesn't relate to your experience. Your feedback regarding the service you received is still valuable, and it's essential that it accurately reflects your own interactions and experiences. The Tynan's Volkswagen Service Team

September 01, 2023

Calysta Johnson - is fantastic and super friendly. She did an excellent job explaining what services needed at my appointment More

by KATIEKARAZE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa, Calysta Johnson
Sep 01, 2023 -

Tynan's Volkswagen responded

Katie, It sounds like you had a positive experience with Calysta Johnson, who provided you with excellent customer service during your appointment. Friendly and effective communication can make a significant difference in any service encounter. If you have any more questions or if there's anything else you'd like to know or discuss, please feel free to ask! The Tynan's Volkswagen Service Team

August 31, 2023

I keep coming back because this location has great service. Good employees, and they take care of me in a timely manner. More

by JHALLEZ24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa, Calysta Johnson, Monique Murphy
Aug 31, 2023 -

Tynan's Volkswagen responded

Thank you so much for taking the time to leave such a kind and thoughtful review. We're absolutely delighted to hear about your positive experiences at our location. The Tynan's Service Team

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