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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,883 Reviews

2,883 Reviews of Tynan's Volkswagen - Service Center

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June 08, 2023

Great customer service representative at the express service counter. They initially quoted me 4 hours for a.walk in oil job which I was fine with but it was done in half the time. They do not try to ge More

by KARINACON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta Johnston
Jun 08, 2023 -

Tynan's Volkswagen responded

Thank you for the fantastic feedback! We appreciate you visiting us here at Tynan's Volkswagen and are happy to hear that our team provided you with exemplary service. Take care and please don't hesitate to reach out if we can assist you again in the future!

June 08, 2023

Traveling from another state. Excellent service and Calista was very helpful. Serviced a day early. More

by UK40PNZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calista
Jun 12, 2023 -

Tynan's Volkswagen responded

Thank you for sharing your experience! We're thrilled to hear that Calista provided excellent service during your visit. Take care and safe travels, from all of us here at Tynan's Volkswagen!

June 08, 2023

For the few times I have had service on my 2019 Beetle,I have been satisfied with the service, the people and reasonabl time. More

by My habanero
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Cauther Sekatawa
Jun 08, 2023 -

Tynan's Volkswagen responded

Thank you for taking the time to leave us a review. We're glad to hear that the service and team have met your expectations during your visits. If there's anything we can do to make your next visit a five-star one, we would appreciate the feedback! Respectfully, Jacqueline Goldsboro - Customer Care Coordinator - jacqueline.goldsboro@tynans.com

June 08, 2023

Cauther has always been very kind and considerate since I have been coming to Tynans! More

by CDEBROWN47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Jun 12, 2023 -

Tynan's Volkswagen responded

Thank you for being a Tynan's Volkswagen customer! We're happy to hear Cauther always provides you with such great service and we can't wait to share this kind review with him. Take care and we'll see you again next time!

June 08, 2023

They were very professional and and their service was fast and accommodating. Will use them again. More

by PAPA_T_BONE
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa, Brandon Read, Christian Worth
Jun 12, 2023 -

Tynan's Volkswagen responded

We're happy to hear the service at Tynan's Volkswagen was so fast and accommodating! Thank you for choosing us to be your go-to automotive resource! We'll see you next time!

June 07, 2023

Excellent follow up! You guys took care of me and gave me a vehicle since my car is under repair. More

by JASMIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Jun 08, 2023 -

Tynan's Volkswagen responded

Thank you for sharing your experience, Jasmin! We appreciate you trusting the Tynan's Volkswagen team with your vehicle's repairs and hope you won't hesitate to reach out if there's anything else we can do for you!

June 07, 2023

Everyone here that we have ever dealt with is terrific. We would and have recommended to all. More

by Boyle's
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Romolo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cauther Sekatawa, Brandon Read, Christian Worth
Jun 08, 2023 -

Tynan's Volkswagen responded

Thank you for the kind comments about our Tynan's Volkswagen team! We appreciate you recommending us to others and look forward to seeing you at your next visit. Take care!

June 07, 2023

The service was not as friendly as usual. I don’t have 15 words to give More

by Ejplough
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Jun 08, 2023 -

Tynan's Volkswagen responded

We regret to hear that you felt your recent visit wasn't as friendly as usual. We would like to hear more about it so our team can improve future visits. Please contact me at your earliest convenience. Thank you, Jacqueline Goldsboro - Customer Care Coordinator - jacqueline.goldsboro@tynans.com

June 07, 2023

I had a recall that they took almost a month to complete. They had the parts in stock and told me it would take 2-3 days to complete then didn’t get my car back for about three weeks. They finally got me a l More

by JNTHOMPSON90
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Picture not listed
Jun 08, 2023 -

Tynan's Volkswagen responded

We appreciate you sharing your experience with us. It is disappointing to hear that we may have fallen short and did not provide a smooth service experience. If there is anything that we can do to make things right, please give us a call as we value your feedback and want to ensure that you have positive experiences moving forward. Thank you, Jacqueline Goldsboro - Customer Care Coordinator - jacqueline.goldsboro@tynans.com

June 07, 2023

Great professional customer service. I was very impressed by the special attention I received about questions regarding my VW! More

by CINDY.ENGLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Read
Jun 08, 2023 -

Tynan's Volkswagen responded

Thanks for the great review of Tynan's Volkswagen, Cindy! We're so glad our team was able to answer all your questions and we hope you won't hesitate to reach out if we can assist you again in the future. Take care!

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