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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,883 Reviews

2,883 Reviews of Tynan's Volkswagen - Service Center

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June 03, 2023

Very quick service and timely feedback on vehicle progress and completion. Personnel responsive and efficient More

by NICOLE.MANNINGUCDENVER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa, Brandon Read
Jun 07, 2023 -

Tynan's Volkswagen responded

Thank you for the kind review, Nicole! It's great to hear that our team provided you with quick & efficient service and we hope to see you again next time here at Tynan's Volkswagen!

June 02, 2023

The service is absolutely impeccable. Extremely prompt, professional, courteous, keeping you informed of the progress of the service being performed. More

by JESSE55808740
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa, Brandon Read, Christian Worth
Jun 05, 2023 -

Tynan's Volkswagen responded

Jesse, We're so happy the experience of servicing at Tynan's Volkswagen was so positive! We hope you continue to visit us for your automotive needs! Thank you!

June 01, 2023

Made an appointment to have my airbags replaced The guy on the phone told me it would take three hours and there was not shuttle service extra car rental service. Arrived at my appointment where the woman More

by PERDREA02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monique
Jun 02, 2023 -

Tynan's Volkswagen responded

Hello, We appreciate your honest feedback but regret that we may not have lived up to our usual standards. We regret this wasn't the experience you expected and hope to have an opportunity to resolve your concerns. Please reach out at your earliest convenience. Thank you, Jacqueline Goldsboro - Customer Care Coordinator - jacqueline.goldsboro@tynans.com

May 30, 2023

Was very impressed with the whole experience! I love receiving the emails as updates to the status of my car as well as how quick and professional the full experience was! Certainly appreciated More

by BEAUTIFYCLOTHING
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Jun 01, 2023 -

Tynan's Volkswagen responded

Thanks for giving our Tynan's Volkswagen team the opportunity to serve you! We appreciate you taking the time to share this kind feedback and look forward to seeing you again next time. Take care!

May 27, 2023

I have had dealings with Cauther on multiple occasions. He goes out of his way to make sure that you are kept up to date and know exactly what is going on at all times. I just had a recall on 1 of my parts More

by Jamie T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
May 26, 2023

If you'd like to get good participation in these surveys, you should not force people to write a paragraph. Do you know how many surveys one is asked to complete these days?! Ain't nobody got time for that! More

by CSKERN54
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta Johnson, 5 stars!
May 26, 2023

Always a pleasure to have vehicle serviced here. The honest integrity driven intention present within every transaction has made the experience AMAZING! More

by JENNIFER.JENKINS2810
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Caslysta Johnson
May 30, 2023 -

Tynan's Volkswagen responded

Jennifer, we're thrilled to hear your kind words about our Tynan's Volkswagen team! We appreciate your continued support and look forward to seeing you at your next visit. Take care!

May 25, 2023

We went in for our first oil change. They were fast and efficient. They updated us on any other maintenance needed. More

by BADBOYZ7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian
May 24, 2023

Great service, great feedback, great outcome. I will be a repeat customer and refer friends More

by BJSHEAHAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa, Brandon Read, Christian Worth
May 25, 2023 -

Tynan's Volkswagen responded

Thank you for the positive feedback! We appreciate you giving our Tynan's Volkswagen team the opportunity to earn your business and look forward to working with you again next time. Take care!

May 23, 2023

This visit was particularly annoying since I was only in for key programming, which took and hour and a half. I had my car in a few weeks ago for the 50,000 mile service and wasn't notified until almost a w More

by KOCH.JASMINE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Monique
May 26, 2023 -

Tynan's Volkswagen responded

We're sorry to hear about the frustrating experience you had during your recent visit, Jasmine. We apologize for any inconvenience caused by the delay in receiving your key. Our team always strives to provide efficient and effective service to our valued customers, and we regret that we fell short here. Your feedback has been heard, and we'd like the opportunity to make things right with you - please don't hesitate to reach out if there is anything more we can do for you. Thank you. Jacqueline Goldsboro - Customer Care Coordinator - jacqueline.goldsboro@tynans.com

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