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Tynan's Volkswagen - Service Center

Aurora, CO

4.5
2,886 Reviews

2,886 Reviews of Tynan's Volkswagen - Service Center

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April 15, 2023

Everyone was great but on the way out one of your technicians drove out of the service bay the wrong way and gestured angrily at me to move over when I was going the correct way and there wasn’t room More

by Sjlb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa
Apr 18, 2023 -

Tynan's Volkswagen responded

Thank you for the review and feedback. We appreciate you bringing this to our attention and will make sure it gets looked into & addressed with the appropriate members of our team. If you'd like to share anything further, please feel free to contact me directly at your earliest convenience. Respectfully, Jacqueline Goldsboro - Customer Care Coordinator - jacqueline.goldsboro@tynans.com

April 13, 2023

They are always courteous and helpful. They inform you of all repairs and possible repairs in the future. I have no issues with them. More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique
Apr 14, 2023 -

Tynan's Volkswagen responded

Gina, we appreciate your kind words and are proud that our team provided excellent service to you. Thank you for choosing Tynan's Volkswagen for your vehicle needs!

April 13, 2023

They are always courteous and helpful. They inform you of all repairs and possible repairs in the future. I have no issues with them. More

by Gina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monique
Apr 14, 2023 -

Tynan's Volkswagen responded

Gina, thank you for sharing your experience with our team! We're thrilled that we provided courteous and helpful service, and kept you informed throughout the process. We appreciate your business and hope to see you again soon! - Tynan's Volkswagen

April 12, 2023

The lady up front took 45 minutes and several prompts to check me out. Nice but ungodly slow. More

by MATHEWR.DILLARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t remember
Apr 13, 2023 -

Tynan's Volkswagen responded

I'm sorry to hear that we haven't earned your five stars. I would like to see what I can do to make things right. Would you please contact me at your earliest convenience? Thank you, Jacqueline Goldsboro - Customer Care Coordinator - jacqueline.goldsboro@tynans.com

April 10, 2023

Justin was easy to work with, he tried to offer as much optionality as possible for me which I appreciate. I ended up going with a car I really love for a solid price. More

by BEATRIZBOURS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin
Apr 13, 2023 -

Tynan's Volkswagen responded

Thank you for the fantastic review! We're so glad Justin was able to help you find a vehicle you love and we hope you won't hesitate to reach out if our Tynan's Volkswagen team can be of service again in the future. Take care!

April 10, 2023

First impression went really bad. Took my 2022 Golf R in for recalls and they scratched my car and put swirl marks through the entire car. Second impression went even worse. I took my More

by DEBETT69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brandon Read, Christian Worth
Apr 13, 2023 -

Tynan's Volkswagen responded

Thank you for reaching out. I'm sorry to hear that your experiences with our team have been less than satisfactory and encourage you to contact me directly so that we can discuss these concerns in greater detail. Respectfully, Jacqueline Goldsboro - Customer Care Coordinator - jacqueline.goldsboro@tynans.com

April 07, 2023

Great staff and very understanding about the work that needed to be done! Thank you! More

by AJANACURRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cauther Sekatawa, Brandon Read, Christian Worth
Apr 13, 2023 -

Tynan's Volkswagen responded

We're so proud of our team for making this visit worthy of a five-star rating! We look forward to providing the same level of care next time! Thank you! - Tynan's Volkswagen

April 06, 2023

I was very impressed with the service I received at Tynan’s VW. Every step was easy and my car looked spotless when they finished working on it. I am hooked! More

by MARCELA.BIRD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calysta was amazing: pleasant, professional, just perfect.
Apr 07, 2023 -

Tynan's Volkswagen responded

Thanks for giving our Tynan's Volkswagen team the opportunity to earn your business! We appreciate the kind feedback and look forward to seeing you again next time!

April 05, 2023

Very easy to schedule service, staff very helpful and willing to provide support and updates More

by DORINZARCULA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnson, Calysta
Apr 06, 2023 -

Tynan's Volkswagen responded

We appreciate you leaving us such kind feedback! We love knowing that we made the service experience great and we look forward to seeing you again! Thank you! - Tynan's Volkswagen

April 05, 2023

Best service. Worked with us very nicely. Won’t go anywhere else. Thanks for all they did More

by MBTRISKA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Read
Apr 06, 2023 -

Tynan's Volkswagen responded

We appreciate this fantastic five-star review! Our team strives for the best and we're so glad we succeeded this time! Thank you for coming to Tynan's Volkswagen!

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