Tyson Motor
Shorewood, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 6:30 PM
Tuesday 6:30 AM - 6:30 PM
Wednesday 6:30 AM - 6:30 PM
Thursday 6:30 AM - 6:30 PM
Friday 6:30 AM - 6:30 PM
Saturday Closed
Sunday Closed
Parts
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Went in with out the intention of buying a car and walked out with a car. Came in and spoke with JP. He was extremely helpful and friendly. Explained what I was looking for and what I wanted to spend. I w out with a car. Came in and spoke with JP. He was extremely helpful and friendly. Explained what I was looking for and what I wanted to spend. I walked out with exactly what I wanted. JP talked with me like a person and didn't xxxxxx me around on money or sell me a vehicle that I didn't want. I got a 2012 200LX, and could not be happier. I WILL COME BACK TO SEE JP WITH OUT A DOUBT. JP is amazing and honest. Couldn't ask for anything better. More
DON"T service your car here! Had work done under warranty! When i picked it up THE NOISE WAS BETTER,BUT NOT GONE! Tyson told me it was the new parts they need to break in.Well 5000 miles and 5 month warranty! When i picked it up THE NOISE WAS BETTER,BUT NOT GONE! Tyson told me it was the new parts they need to break in.Well 5000 miles and 5 months the noise got worse! They misdiagnosed it the first time!!! They fixed the wrong thing!!!!!!!!!! Took it back an they told me "it's out of warranty can't help you". I ASKED THEM ABOUT THE 12 MONTH 12000 MILE warranty on the work that they did ? THE ANSWER I GOT WAS IT NOT THE SAME PROBLEM.STEER CLEAR OF TYSON!!!!! More
We came to Tyson looking to buy a Dodge Challenger. Brad was very helpful and gave us a real test drive. Not like other dealers we went to where they wouldn't even take the stickers off the windows and just was very helpful and gave us a real test drive. Not like other dealers we went to where they wouldn't even take the stickers off the windows and just let us drive more than a mile. It wouldn't have taken much though as a Challenger was what I wanted. We worked out a good deal quickly and Brad stayed late (it looked like the place had closed already) to let us take delivery. This dealer is even smart enough to ask before drilling holes into the front bumper for the license plate mount - which I declined to do, of course. Brad told us they did that before and a customer was very unhappy and they had to replace his front bumper. At least they learned from it. Most dealers still drill holes and mount the front license plate frames on the Challengers before they even sell the cars. I most likely would not have bought the car if they had already mounted the front frame. I have been in for service with the car already for some cosmetic fixes due to poor quality control at the Chrysler plant, and this dealer's service department has always been polite and had great customer service. The only thing - they did not have any R/Ts on the lot when I was there to buy, and sometimes I find myself wishing I had waited for an R/T. But who knows, maybe I'll trade up to an R/T at Tyson if the deal is right More
We came in for a minivan and met JP Vaughan. He knew so much about the vans I assumed he had one himself! We were treated with respect and fairness by JP and his Manager Kenny. I had a price quote from a much about the vans I assumed he had one himself! We were treated with respect and fairness by JP and his Manager Kenny. I had a price quote from another dealer, I asked if they would match the savings, they offered to beat the price instead. Thank you, thank you, thank you. We highly recommend JP, Kenny and Tyson Motors. Thanks guys! More
I had been to this dealership for service in the past. I was very happy with the overall experience with the service dept. I just called to find a new or used vehicle for business use, I knew exactly what was very happy with the overall experience with the service dept. I just called to find a new or used vehicle for business use, I knew exactly what vehicle I needed. I knew this was not a popular vehicle to be on the lot. I spoke with JP and he really wasn't interested in finding me the vehicle. He stated this vehicle is usually custom ordered and in his 8 years he has never seen one on the lot, sorry. Well, sorry to you JP. I have found 4 of these vehicles on other car lots in the area and I was willing to order one, but you didn't give me the chance. I guess you didn't need the sale today. More
Mike Murray was fantastic. He was knowledgeable, informative, friendy and a true professional. He worked hard at finding the exact Jeep I wanted. You can tell Mike is dedicated to his customers an informative, friendy and a true professional. He worked hard at finding the exact Jeep I wanted. You can tell Mike is dedicated to his customers and focused on meeting all their needs. By the time the car was delived I felt I made a new friend. Every peson we encounted from finance, serive, cashiers, part dept. and the showroom receptionist were great. The next time my family is in need of a vehicle we will be sure to come to Tyson. Ann Conrad More
Awesome experience! I was treated so well with so much respect as I searched for and purchased my car. I was never pressured into buying anything and I was allowed to walk away if I wanted to. The staff respect as I searched for and purchased my car. I was never pressured into buying anything and I was allowed to walk away if I wanted to. The staff were genuine and really wanted to help me find what I wanted in my car. Everytime I went back for an oil change, I was treated so wonderful. I would fully recommend Tyson (and I have) to anyone looking for a new or used vehicle. More
Have never been treated with so much disrespect after purchasing a car. After the sale was made the customer service aspect went out the window. The sales manager and the owner of the business were ext purchasing a car. After the sale was made the customer service aspect went out the window. The sales manager and the owner of the business were extremely rude and inappropriate. What happened to treating people how you want to be treated? Honestly, I am not sure how a place that treats people so rudely can stay in business. Please don't make the same mistake and be fooled like we were. DON'T BUY FROM TYSON! More
EXCELLENT! We have been searching for a larger car for two years and have had a awful runaround at other dealers. From first phone call to purchase this dealer was honest and helpful. This dealer was poli two years and have had a awful runaround at other dealers. From first phone call to purchase this dealer was honest and helpful. This dealer was polite, not pushy, and in a world of buy it! Buy it! Buy it! pleasant!My two year old daughter was talked with and they even got down on her level , which as a parent is very nice to see. Brad ( our salesman) was very busy because we came at a peak time but he took the time to ask our daughter questions and get her balloons . Bob ( the finance guy) IMMEDIATELY without having to be asked offered our daughter several pieces of paper and a box of crayons to color with. We bought a 1999 Durango and are very pleased. Buying a used car can be a hassle but it felt so easy here. We were made to understand that the item was as- is and understood why ( some minor issues that we didn't mind ) and that there were no guarantees. Overall a GREAT experience and a wonderful car! More
I purchased a used vehicle from Tyson, and despite the relatively small profit margin on the used vehicle I purchased, I was treated with exceptional customer service, and professionalism. Aaron Lang, Sa relatively small profit margin on the used vehicle I purchased, I was treated with exceptional customer service, and professionalism. Aaron Lang, Sales Manager, was outstanding to deal with and I would not buy another car without going through him. The entire transaction was smooth and resulted in an extremely competitive price for the vehicle purchased. Of special note is the amazing follow up and customer service Mr. Lang provided even months after the transaction was complete. A certain accessory was missing from the vehicle that was critical to the video entertainment system. Mr. Lang contacted the original owner several times to try and get the item. Eventually, he provided a new part at no charge to our family. This was clearly over and above what was expected, resulting in an extremely satisfied and life time customer. More