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Tyson Motor

Shorewood, IL

4.9
1,826 Reviews
Tyson Motor Chrysler-Jeep-Dodge-Ram-Predriven is a full service dealership offering sales and service. They employ a expert trained staff to take care of all your purchasing and service needs. Service and Parts offer hours Monday thru Friday, Sales are open Monday thru Saturday with evening hours.
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1 SW Frontage Rd

Shorewood, IL

60404

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Showing 1,826 reviews

October 11, 2011

We came to Tyson looking to buy a Dodge Challenger. Brad was very helpful and gave us a real test drive. Not like other dealers we went to where they wouldn't even take the stickers off the windows and just More

by ajgebhardt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Engelman/Sales, David/Service
September 27, 2011

We came in for a minivan and met JP Vaughan. He knew so much about the vans I assumed he had one himself! We were treated with respect and fairness by JP and his Manager Kenny. I had a price quote from a More

by Kooolaid
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP Vaughan
September 26, 2011

I had been to this dealership for service in the past. I was very happy with the overall experience with the service dept. I just called to find a new or used vehicle for business use, I knew exactly what More

by Sorrytoyou
Customer Service
Recommend Dealer
No
Employees Worked With
JP
September 23, 2011

Mike Murray was fantastic. He was knowledgeable, informative, friendy and a true professional. He worked hard at finding the exact Jeep I wanted. You can tell Mike is dedicated to his customers an More

by Ann Conrad
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Murray
July 30, 2011

Awesome experience! I was treated so well with so much respect as I searched for and purchased my car. I was never pressured into buying anything and I was allowed to walk away if I wanted to. The staff More

by jkw
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
JP Vaughan. Jerry in Finance
July 13, 2011

Have never been treated with so much disrespect after purchasing a car. After the sale was made the customer service aspect went out the window. The sales manager and the owner of the business were ext More

by bacavill
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
sales manager and owner
Jul 19, 2011 -

Tyson Motor responded

bacavill, I would like find out what happen after your purchase. We at Tyson Motors value every customer. Please feel free to either call me (815.741.5530) or stop in to the dealership. Aaron Lang Sales Manager Tyson Motor Aaron@tysonmotor.com

Jul 21, 2011 -

Tyson Motor responded

bacavill, I would like to talk to you about what happen after your purchase. Again, please call me 815.741.5530 or you can email me at aaron@tysonmotor.com. This is a very important matter to me. We would like to correct any mistake that was made. Aaron Lang Sales Manager Tyson Motor

Jul 22, 2011 -

Tyson Motor responded

your parents came in with a title to their trade, your fathers id card for the military, they emailed us 4 different vin numbers on the vechiles that they wanted to look at. and on top of it they made us an offer signed it and then wrote a check for 8500.00 that was their offer. we did absolutely nothing wrong. i offered for your parents to BRING THE VECHILE BACK and we would sell them something else. you just wanted us to refund their money almost a week later after they bought the car. Tyson Motor did what your parents asked us to do, they wanted a nice van at their price on their terms and we did that. jim kinney general sales manager

Jul 22, 2011 -

bacavill responded

And the van they were pressured to buy was not on that list. Also, when I first contacted your dealership it was less than 48 hours after the van was purchased. Get your facts straight before you make accusatory statements. Clearly your dealership finds it reasonable to pressure and try to bully customers. As previously stated, I will continue on spreading the word about how poorly and disrespectfully my parents were treated. I am entitled to my opionion as are you. It will be my mission to spread the word. I don't know how you can treat people the way you do and stay in business.

February 19, 2011

EXCELLENT! We have been searching for a larger car for two years and have had a awful runaround at other dealers. From first phone call to purchase this dealer was honest and helpful. This dealer was poli More

by JLElf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad, Bob
December 14, 2010

I purchased a used vehicle from Tyson, and despite the relatively small profit margin on the used vehicle I purchased, I was treated with exceptional customer service, and professionalism. Aaron Lang, Sa More

by stricker
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Lang
August 23, 2010

Everyone was friendly and answered any questions that we had. We did not feel uncomfortable or pressured in any way. Selection of cars that we had an interest in was good. We could tell that this was a g More

by maask
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Zimmer, Aaron Lang, Bob Dreier
August 20, 2010

I first started to look at the cars that they had in stock over the internet with J.R. Neilis sending me pictures of the car that I liked. Response on this was very quick. I decided to go to the deale More

by Rob Ambrose
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Lang, JP Vaughan and J.R. Neilis
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