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Tyson Motor
Shorewood, IL
1,972 Reviews
Tyson Motor Chrysler-Jeep-Dodge-Ram- isn’t just a dealership—it’s your one-stop shop for all things automotive! Whether you’re hunting for your next ride or keeping your current one in top shape, our expert team has you covered.
? Why you’ll love us:
A crew of friendly, factory-trained pros ready to help with sales, service, and everything in between
Service & Parts: Open Monday–Saturday to keep your car running like new
Sales: Open Monday–Saturday, with evening hours so you can shop on your schedule
Think of us as your pit crew, your car matchmakers, and your go-to garage—all rolled into one.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 6:30 AM - 5:30 PM
Tuesday 6:30 AM - 5:30 PM
Wednesday 6:30 AM - 5:30 PM
Thursday 6:30 AM - 5:30 PM
Friday 6:30 AM - 5:30 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
Parts
Monday 6:30 AM - 5:00 PM
Tuesday 6:30 AM - 5:00 PM
Wednesday 6:30 AM - 5:00 PM
Thursday 6:30 AM - 5:00 PM
Friday 6:30 AM - 5:00 PM
Saturday 7:30 AM - 3:30 PM
Sunday Closed
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Showing 1,972 reviews
November 16, 2014
Excellent From start to finish the experience was great. Matt was very friendly, bought us coffee made the buying experience very enjoyable. Would definitely co From start to finish the experience was great. Matt was very friendly, bought us coffee made the buying experience very enjoyable. Would definitely come here again for our vehicles. More
by cin64
Employees Worked With
JP Vaughan and Matt Wiekel
November 15, 2014
Radiator review I noticed trouble with my 2003 Jeep Liberty, it would not heat up. I brought my vehicle to Tyson's, where I've been going practically my whole life. I I noticed trouble with my 2003 Jeep Liberty, it would not heat up. I brought my vehicle to Tyson's, where I've been going practically my whole life. I needed the radiator changed and it was accomplished swiftly the next day. More
by Jared1016
Employees Worked With
November 12, 2014
Love our new Jeep Cherokee! We recently purchased a 2015 Jeep Cherokee from Tyson Motors in Shorewood and have nothing but great comments about the Jeep and the great team that h We recently purchased a 2015 Jeep Cherokee from Tyson Motors in Shorewood and have nothing but great comments about the Jeep and the great team that helped us with the purchase. The salesman Tim Giacomi was a great help with assisting us in choosing the right vehicle for our needs, and the finance was a breeze thanks to Joe Meir. A great experience all around!!!!!! More
by chevypenelope
Employees Worked With
Tim Giacomi,Joe Meir
November 12, 2014
Head lamp out - Driver's side Brouhgt in vehicle about 9:00AM and spoke with service writer Dan Galvan. to get driver's side head lamp fixed. Dan checked, without me asking, to see Brouhgt in vehicle about 9:00AM and spoke with service writer Dan Galvan. to get driver's side head lamp fixed. Dan checked, without me asking, to see if there was a recall on the head lamp. Sure enough ther was on a wiring harness thta would cause bulb in he lamp t burm]n out. Fixed at N/C due to recall on harness, Dan asked when I needed the vehicle and I told him by early PM as I had an appointment out of town later thtat PM. Had vehicle back by 1:00PM. Also I needed a ride back to my home and picked up after vehicle was fixed. Byron courtesy van driver was supper also. More
by Terry.44
Employees Worked With
Dan Galvan
November 03, 2014
new to the jeep family This was my first time purchasing my own car…. so exciting! I was very impressed with the dealership and especially with Tim Slattery. He was so helpf This was my first time purchasing my own car…. so exciting! I was very impressed with the dealership and especially with Tim Slattery. He was so helpful during the entire process and such a nice guy! I couldn't be happier with how everything turned out and I would definitely go back to this dealership when choosing my next car. GO TYSON MOTORS! More
by mlhuels
Employees Worked With
Tim Slattery
November 01, 2014
Tyson is well worth returning to - over and over again! Today was the second time I went to Tyson Motor for a car, and was very happy with the results. I came with several expectations concerning the type Today was the second time I went to Tyson Motor for a car, and was very happy with the results. I came with several expectations concerning the type of car I wanted and the price I could afford each month. Salesman, Rex Smiley, was exceptionally patient and low key in his approach, which I thoroughly appreciated. From the time I arrived to the time I left with my new vehicle, I was grateful for the professional service from every staff member I met and worked with. More
by Willy Teller
Employees Worked With
Rex Smiley, Bob Dreier, Aaron Lang
October 30, 2014
Dodge Caravan Good experience, friendly staff. Did not feel pressured at all. Did not know what I wanted going in Rex took the time to show my all my options with Good experience, friendly staff. Did not feel pressured at all. Did not know what I wanted going in Rex took the time to show my all my options with patience. More
by Chowe99
Employees Worked With
Rex Smiley
October 18, 2014
Best Dealer Ihave bought many cars from this dealership. The reason is because my sales guy Josh Gallaher is about the best salesman on the planet. He makes you Ihave bought many cars from this dealership. The reason is because my sales guy Josh Gallaher is about the best salesman on the planet. He makes you feel comfortable with every aspect of the car buying experience. His knowledge of all thier inventory helps to make an educated decision so that you feel confident that you get what you're looking for. The financial department is excellent. Brian treats you like a person and explains everything. I've also had excellent experiences with the service department. Thanks Tyson Motors. Keep doing what you're doing and I'll continue to recommend your dealership. - Wayne More
by hotrod858
Employees Worked With
Josh Gallaher(sales) Brian(finance)
October 18, 2014
Made my first time buying experience amazing! I recently purchased a 2014 Jeep Patriot Latitude from the Tyson dealership in Shorewood, and directly worked with Micah Neely. He, along with everyon I recently purchased a 2014 Jeep Patriot Latitude from the Tyson dealership in Shorewood, and directly worked with Micah Neely. He, along with everyone at the dealership, made my first time buying experience very easy and exciting. My father and I had a good idea of the make and model we were looking for, and not only did Micah find a match, but he was able to match a price that was very competitive! I am very happy and lucky I had this car buying experience and would recommend this dealership and salesperson to anyone in the market! More
by ecsutor
Employees Worked With
Micah Neely
October 08, 2014
A good experience--this time! Franko was the service writer and was great! He was friendly, respectful and a good listener. My wife's Jeep was not starting properly, though the bat Franko was the service writer and was great! He was friendly, respectful and a good listener. My wife's Jeep was not starting properly, though the battery and starter tested fine. Anyway, it appears the Jeep is now fixed. Overall, it is difficult to a get an appointment in a timely manner at Tyson. Kidos to Franko (sorry, I don't know his last name). He represents Tyson in a positive manner. However, I would like to remind Kori Hanson (secretary) to smile a little and look at the customer. I will give her the benefit of the doubt and say maybe she wasn't feeling well. But, she certainly wasn't friendly toward my wife and I. Unfortunately, she sends a negative attitude toward the customer. She never looked at me even one time, I don't think. We had to wait while she stapled some papers together. It would have been fine if she say " good afternoon, I'll be right with you". A smile goes along way. Now, just a comment about getting an appointment. I called at least 3 times and was put on hold. Yes, my cell phone reported over 9 minutes on hold, then I was disconnected. If it happens one time, you say, it was a bad day and let it go. However, it seems every time I call for an appointment, I make sure I have a current newspaper to read while I wait. I finally saw on their webpage you can make an appointment online. I would make it easier for the customer to locate this option. In conclusion, although I had a good experience THIS TIME, Tyson has some work to do in developing a superior service department. More
by mrmozart1
Employees Worked With
Franko-service write and Kori Hanson
