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Tyson Motor - Service Center
Shorewood, IL
183 Reviews
Tyson Motor Chrysler-Jeep-Dodge-Ram-Predriven is a full service dealership offering sales and service. They employ a expert trained staff to take care of all your purchasing and service needs. Service and Parts offer hours Monday thru Friday, Sales are open Monday thru Saturday with evening hours.
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This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
Hours
Service
Monday 6:30 AM - 6:30 PM
Tuesday 6:30 AM - 6:30 PM
Wednesday 6:30 AM - 6:30 PM
Thursday 6:30 AM - 6:30 PM
Friday 6:30 AM - 6:30 PM
Saturday Closed
Sunday Closed
183 Reviews of Tyson Motor - Service Center
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May 31, 2023
Try to upsell you, finance guy is a liar… flat tire and nobody to help. Glad I spent so much money there. Never again will buy a vehicle from there or go for service. One of the Sales Managers called and b nobody to help. Glad I spent so much money there. Never again will buy a vehicle from there or go for service. One of the Sales Managers called and begged me not to put bad review…. Why ask for reviews if you only want the good ones? Go somewhere else. More
by ablatner
Employees Worked With
Other Employees :
Manny Franco, Melisa E, Marina c, Mason Kleinmark
Helpful May 16, 2023
service department is always friendly and helpful. if they don't know the answer to your question, readily find the person that can answer your questions. if they don't know the answer to your question, readily find the person that can answer your questions. More
by jo
Employees Worked With
May 08, 2023
We had scheduled a repair that was covered under warranty. On the day of they called, apparently the employee who had spoke with us and previously checked the car part number to confirm it was cover warranty. On the day of they called, apparently the employee who had spoke with us and previously checked the car part number to confirm it was covered was no longer employed with them. They went further stating that they couldn't find the information that he allegedly didn't submit in the computer. I felt like I had to prove to them that my wife and I were there the weeks prior with our car. I decided to go elsewhere to have the repair done. When I went to Tyson to pick my car up they gave me keys to another customer's car. Once that was straightened out they told me my car was parked in the side lot outside the service bay. After walking out in the rain and unable to locate my car I had to come back in. They found it parked in the back on the other side. Find somewhere else to go....it was a waste of time. More
by Atony1206
Employees Worked With
Mason Kleinmark
May 04, 2023
Very good place. The customer service lady, Marina is very nice and friendly, she explained perfectly good everything about the service my car needed.The waiting area The customer service lady, Marina is very nice and friendly, she explained perfectly good everything about the service my car needed.The waiting area is clean, I can have a coffee and watch tv. More
by Claudia Flores
Employees Worked With
Marina c
April 24, 2023
Working with Melissa on the repairs of my 2014 Dodge Ram was great. She kept me informed of the status of the vehicle as diagnosis and needed repairs were identified. She was also very kind and considerate was great. She kept me informed of the status of the vehicle as diagnosis and needed repairs were identified. She was also very kind and considerate with my time schedule. Thank You Very Much Melissa!!! More
by MFPD130
Employees Worked With
Melisa E
April 16, 2023
Service was exceptional. I was very satisfied with all aspects at the dealership. I am a return customer and will continue to bring my Chrysler 300 there for service. I was very satisfied with all aspects at the dealership. I am a return customer and will continue to bring my Chrysler 300 there for service. More
by Rudymartinjr
Employees Worked With
Melisa E, Marina c
