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Ultimate Motorsport Inc

Houston, TX

4.6
885 Reviews
We realize that you have lots of choices when leasing or buying an automobile and our desire is to ensure you have the best car buying experience. We consider customer satisfaction to be our highest priority. Throughout each of our departments, the emphasis is always on putting our customers' needs first. We pride ourselves on listening to the needs of our customers. Everything we do is designed to make your car buying experience as easy and enjoyable as possible. Competitive pricing, knowledgeable staff and superior customer service all add up to create a simple and painless way to purchase a world class automobile at a great price. Come and take a look at some of our great selection of quality Pre-owned vehicles located in Austin, Dallas, and San Antonio!
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10311 Altonbury Ln

Houston, TX

77031

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Showing 885 reviews

June 11, 2018

Great experience, Traci was great and very courteous. The dealership had a large selection of cars, they were very courteous and very helpful and my there was great! I would highly recommend this dealersh More

by Alvin41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Traci Bonner
Sep 12, 2018 -

Ultimate Motorsport Inc responded

We are thrilled that your car buying experience with us was so awesome! We pride ourselves in great customer service and the very good quality of our vehicles. We hope you will let us service all of your automobile needs in the future!

June 05, 2018

HORRIBLE We looked at a car on Thursday and put a down payment down with the agreement that we would get new tires, the back windshield repaired, a new front w More

by SoccerMom
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cheryl Haseeb
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Quinton Kirk
Jul 19, 2018 -

Ultimate Motorsport Inc responded

At Ultimate Motorsport, we strive to ensure our customers are satisfied with their purchase. We completed every repair you had requested after leaving a deposit and signing paperwork. Upon our attempt to personally deliver the vehicle to you in the Woodlands, you had stated you changed your mind and did not want the vehicle. Please understand that we had spent over $900 in repairs on the vehicle you purchased for the repairs you had requested. My attempts to help resolve any issues with your original sales rep were met with verbal beratement by your husband, which unfortunately close many lines of communication. At your email request for the refund, I agreed to refund your down payment and sent over the required forms. I never received the forms back after several failed attempts to contact and could not process the refund. We exhaust every efforts to ensure our customer are satisfied. I apologize for your experience and would be willing to uphold your requested refund. Please feel free to contact me at 281-506-8808

Sep 12, 2018 -

Ultimate Motorsport Inc responded

It is our desire that ALL of our customers experience excellent service here at Ultimate Motorsports. We apologize for any unprofessionalism and any inconvenience that may have occurred. We pride ourselves on customer service and we are more that willing to correct our mistakes as not to miss the mark again. Please forgive us and allow us to regain your trust.

June 04, 2018

Great Place to Buy ayour Next Car Please please go see Traci at Ultimate Motors! Ultimate Motors is one of the best dealerships I’ve ever dealt with. They even paid for and UBER so I c More

by R. C. Airborne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Traci Bonner
Sep 12, 2018 -

Ultimate Motorsport Inc responded

We are thrilled that your car buying experience with us was so awesome! We pride ourselves in great customer service and the very good quality of our vehicles. We hope you will let us service all of your automobile needs in the future!

May 30, 2018

Fun team who wants to provide a great experience Everyone at Ultimate Motorsports was helpful and engaging! They were reasonable about any issues with a vehicle and quick to move through paperwork. I More

by J_smitty10
Recommend Dealer
Yes
Employees Worked With
Traci Bonner
Sep 12, 2018 -

Ultimate Motorsport Inc responded

Thank you very much for the opportunity to meet your automobile needs. We are thrilled that you had such a pleasant and memorable experience with us! If there is anything else that we can do to help you, or someone you know in the future, please let us know!

May 30, 2018

Do not go to Ultimate motorsport , this dealership will sell you trash car, a few weeks ago I purchased a BMW from here ,when I toke the car to this Ultimate motorsport the engine lig More

by Luis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cheryl Haseeb
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2018 -

Ultimate Motorsport Inc responded

Sir, we do highly value customer service and feedback to improve our performance. However, we are unable to locate any transaction under your name. Please provide me the name of your sales rep representative and customer name. We strive to ensure our customer have a great experience and work to try to remedy any issues they may experience. You can reach us directly at 281-506-8808

May 19, 2018

Superb customer service First of all I did my research before ever contacting this dealership so that I was prepared. I scoured the nation looking for a particular car and ba More

by Carguy44
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Traci Bonner
Sep 12, 2018 -

Ultimate Motorsport Inc responded

Thank you very much for the opportunity to meet your automobile needs. We are thrilled that you had such a pleasant and memorable experience with us! If there is anything else that we can do to help you, or someone you know in the future, please let us know!

May 18, 2018

In and Out This was the easiest and fastest experience I have ever had purchasing a vehicle. Traci made me feel like we had known each other for years. Will defi More

by MStorms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Traci Bonner
Sep 12, 2018 -

Ultimate Motorsport Inc responded

Thank you very much for the opportunity to meet your automobile needs. We are thrilled that you had such a pleasant and memorable experience with us! If there is anything else that we can do to help you, or someone you know in the future, please let us know!

April 29, 2018

Great Experience This was a great car buying experience. We had Traci as our salesperson. She was very helpful and friendly. We would 100% recommend and were very plea More

by Macalusocr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Traci Bonner
Sep 12, 2018 -

Ultimate Motorsport Inc responded

We are thrilled that your car buying experience with us was so awesome! We pride ourselves in great customer service and the very good quality of our vehicles. We hope you will let us service all of your automobile needs in the future!

April 29, 2018

Great place,..great service..great experience! Their selection and quality were impressive and totally bypassed my expectations! Traci was our salesperson and was absolutely amazing. She was so e More

by Deanna28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Traci Bonner
Sep 12, 2018 -

Ultimate Motorsport Inc responded

We are thrilled that your car buying experience with us was so awesome! We pride ourselves in great customer service and the very good quality of our vehicles. We hope you will let us service all of your automobile needs in the future!

April 28, 2018

Out of state buyer This was the first time I have ever bought a car without seeing it in person or test driving it. Traci actually FaceTimed with me and took me inside More

by Dlphil23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Ahmed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Traci Bonner
Sep 12, 2018 -

Ultimate Motorsport Inc responded

We are thrilled that your car buying experience with us was so awesome! We pride ourselves in great customer service and the very good quality of our vehicles. We hope you will let us service all of your automobile needs in the future!

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