Flow Honda of Charlottesville

I had my old Pilot for near 14 years and decided to have a new Pilot. The saleslady was excellent and the whole team was very reasonable. It was a good experience. a new Pilot. The saleslady was excellent and the whole team was very reasonable. It was a good experience. More

Never again! This dealership used to be wonderful, but things have changed in the last few months. We took our 2013 Honda Pilot for an inspection as we usually do This dealership used to be wonderful, but things have changed in the last few months. We took our 2013 Honda Pilot for an inspection as we usually do. We asked to have a suspension rattle fixed. $150.00 dollars later in diagnostic fees the problem is "fixed". "We replaced your spare tire pulley. It was rusted and squeaking." It wasn't, and the problem suspension noise remains. "Oh, and you have a leaking valve cover. We can fix that for $1,000." But wow, another mechanic sees it and surprise of surprises, it is not leaking at all. Total B.S. to drum up money and take advantage of people. We will never go back. This place has gone so downhill. More

I get my 2005 Honda crv serviced at your dealer and have for the 15 years I have lived in crozet virginia. David Sloan has been is my service writer and he has done an amazing job all these years. have for the 15 years I have lived in crozet virginia. David Sloan has been is my service writer and he has done an amazing job all these years. He is always so helpful and takes the time with me for advice on what my car needs. Yesterday I stopped in with no appointment and he took time to check my oil level and replace my batteries in on my keys. Hes so knowledgeable and helpful. Just wanted to give him the great review he deserves. Hes amazing!!! More

The salesman and other staff were helpful as usual. There was a problem that I didn't think would be solved but they took care of it almost immediately. They went out of their way to get it right. There was a problem that I didn't think would be solved but they took care of it almost immediately. They went out of their way to get it right. More

The Vehicle was moved into the shop for the oil change as soon as I arrived , the service time was great . soon as I arrived , the service time was great . More

The dealership and staff are fine. The location and ease of getting in and out are terrible. They try but the area is way to congested. The location and ease of getting in and out are terrible. They try but the area is way to congested. More

Car delivery was earlier than expected and transaction went very smooth and quick with no problems went very smooth and quick with no problems More

Service was good but the recall took over two hours due to Honda computers being down. to Honda computers being down. More

Always a great experience from vehicle purchase to all service appointments. The service and sales departments are very accommodating and professional. service appointments. The service and sales departments are very accommodating and professional. More

Very professional and honest. They kept me updated on the status of my vehicle's delivery all the way through. Also, my salesman, Steve Young did an outstanding job of explaining They kept me updated on the status of my vehicle's delivery all the way through. Also, my salesman, Steve Young did an outstanding job of explaining all of the car's key features. More