Umansky Toyota

Umansky Toyota responded

Hello, Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Umansky Toyota responded

Dear Bill, Thank you so much for taking the time to share your experience with Andrew Toyota's service department. We are thrilled to hear that your first free service appointment went smoothly and met your expectations. It's wonderful to know that the service representative you interacted with was helpful and courageous. We understand how important it is to have a service team that not only provides efficient service but also offers a positive and supportive experience for customers like you. We're also glad to hear that the service was completed within the promised timeframe. We strive to uphold our commitment to timely and efficient service to ensure that your valuable time is respected. Thank you again for choosing Andrew Toyota for your vehicle's servicing needs. Your feedback is invaluable to us as we continuously work to provide the best possible service to our customers. If you have any further questions or require assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

Umansky Toyota responded

Dear Felix, Thank you so much for sharing your enthusiastic review of Andrew Toyota! It's truly heartening to hear about your positive experience with the dealership. Your words paint a vivid picture of a place that excels in every aspect, from its stunning showroom designs to the exceptional customer service it offers. It's fantastic to know that you've not only purchased one but two cars from Andrew Toyota. Your loyalty speaks volumes about the quality of their products and services. Recommending your friends to consider Andrew Toyota for their next vehicle is a powerful endorsement that reflects your trust and satisfaction. Your review highlights the dealership's commitment to creating a remarkable car-buying journey for its customers. The combination of impressive showroom designs and top-notch customer service indeed sets them apart. Let's hope that your positive experiences continue to inspire others to discover the excellence that Andrew Toyota has to offer. Once again, thank you for taking the time to share your feedback. Your support and recommendation are invaluable in helping others make informed decisions when choosing a dealership for their automotive needs. Safe and happy travels in your two cars from Andrew Toyota!

Umansky Toyota responded

Hello, Thank you for taking the time to share your experience with Andrew Toyota! We're delighted to hear that our team was able to effectively identify the issues you encountered and provide you with a clear plan to address them. Flexibility is a key aspect of our service, and we're glad that we were able to accommodate your schedule and tailor our approach to meet your specific needs. If you have any further feedback or require assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Andrew Toyota!

Umansky Toyota responded

Hello, We truly appreciate your kind words and positive feedback regarding your recent experience at Andrew Toyota. We're delighted to hear that you found our service to be prompt and that you had a great overall experience with us. Our team works diligently to ensure that each customer receives top-notch service, and it's wonderful to know that we met your expectations. Your satisfaction is our priority, and we're thrilled that we could provide you with a positive dealership visit. If you have any further feedback or questions in the future, please don't hesitate to reach out. Thank you once again for choosing Andrew Toyota, and we look forward to assisting you with any automotive needs you may have in the future.

Umansky Toyota responded

Hello, Thank you so much for taking the time to share your feedback regarding your experience at Andrew Toyota. We're thrilled to hear that your recent visit left such a positive impression. It's fantastic that your salesman went above and beyond to address your questions and concerns, showcasing a high level of responsiveness and availability. Knowing that this experience ranks among the best out of your 30+ car purchases truly makes our day. We're committed to providing top-notch service, and your words serve as a testament to the dedication of our team. Should you need any further assistance or have more questions in the future, please don't hesitate to reach out. We're here to make your automotive journeys as smooth and enjoyable as possible. Thanks once again for choosing Andrew Toyota!

Umansky Toyota responded

Thank you for taking the time to share your experience with Andrew Toyota, Mike! It's wonderful to hear that Duane and Willie went above and beyond to provide you with exceptional service. Their dedication to taking care of you and their deep knowledge certainly shines through. We're delighted to have team members who consistently deliver excellent work and make sure customers like you feel valued. If you ever need anything else or have any questions, don't hesitate to reach out. We appreciate your support and look forward to serving you again in the future!

Mike responded

Happy to have my positive comments recognized.

Umansky Toyota responded

Hello, Thank you so much for sharing your positive experience at Andrew Toyota, specifically with our technician John. We're thrilled to hear that your interaction with him was exceptional and that you had a great overall experience. Our team takes pride in delivering top-notch service, and it's always rewarding to know when our efforts have made a difference. We'll make sure to pass along your kind words to John and the rest of the team. Your feedback is greatly appreciated and serves as a motivation for us to continue providing outstanding service to all our valued customers. Should you have any further needs or questions, please don't hesitate to reach out. We're here to assist you in any way we can. Thank you for choosing Andrew Toyota!

Umansky Toyota responded

Hello, Thank you for your wonderful review! We're thrilled to hear about your positive experience with Willie! It's fantastic to know that Willie's extensive knowledge and exceptional customer service skills have left such a lasting impression on you. We'll make sure to pass on your kind words to Willie and the rest of our team. We look forward to serving you again in the future and providing you with more great experiences at Andrew Toyota. If you ever need assistance or have any questions, don't hesitate to reach out. Thank you for choosing us as your preferred dealership!