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Umansky Toyota

Milwaukee, WI

4.7
6,767 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,767 reviews

August 04, 2021

Andrew service center is always responsive to any questions I have and on day of service, they go out of their way to be accommodating. I'm usually in and out of there in a timely manner. Very impr More

by HARWOODBETSY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett, John Ferrigno
Aug 04, 2021 -

Umansky Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Customer Service is Our Passion Allen Good, Service Manager

August 04, 2021

Always the very best service and courtesy over the 20 years I've used Andrew Toyota. Best up to date communications as repairs are ongoing. Courtesy drop-off and pick-up is most helpful. More

by J Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Aug 04, 2021 -

Umansky Toyota responded

We appreciate your business, Willie and our team look forward to serving you again soon! Customer Service is Our Passion Allen Good, Service Manager

August 03, 2021

Friendly and efficient, plus fair pricing. The waiting area is large, comfortable and bright. I usually stay and wait, but when I use the shuttle service, the driver is so nice to talk to! More

by LW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
Aug 04, 2021 -

Umansky Toyota responded

Thank you for choosing Andrew Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Customer Service is Our Passion Allen Good, Service Manager

August 03, 2021

Great service received for every visit. I'm very happy with the quality of work. Service was provided in a timely manner. Techs were very attentive and answered all our questions. More

by teresacv1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic, A Few Of Our Toyota Certified Techs
Jul 01, 2024 -

Umansky Toyota responded

Thank you so much for choosing Andrew Toyota! We appreciate you taking the time to leave us this excellent review. Please let us know if we can be of any further assistance. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

August 03, 2021

They generally do very good work and they’re quick about it. However, they could communicate a little better. They don’t call and tell me anything about my car or that it is finished. I am just supposed to More

by KOBEFAMILY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
Aug 03, 2021 -

Umansky Toyota responded

Hello Kobe Family! Thank you for your business and this review. We thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Customer Service is Our Passion Allen Good, Service Manager

August 02, 2021

Andrew did an excellent job detailing the interior of my car, and nothing was overlooked. The job was completed in good time and Andrew provided shuttle service from and back to the dealership. More

by rich
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
Aug 02, 2021 -

Umansky Toyota responded

Thank you for the kind words for Andrew and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Customer Service is Our Passion Allen Good, Service Manager

August 01, 2021

Everyone was friendly and helpful. The process felt simple. They answered all of my questions and were very accommodating. It was a very productive day. More

by DJENAKP
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Beacham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Umansky Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

July 31, 2021

Abandoned nearby Lexus dealer several years ago. Andrew service is much better, attitude significantly better, quality of work and service managers are significantly better. Willie Willets represents the More

by INGRAGR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Cody Wagner
Aug 01, 2021 -

Umansky Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Andrew Toyota. Please don't hesitate to reach out if you need anything else. Customer Service is Our Passion Allen Good, Service Manager

July 30, 2021

Charles provided us a very good support and Andrew Toyota was a excellent service provider. Service was fast and friendly, professional staff and service was provided. More

by Nuwan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Beacham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 01, 2024 -

Umansky Toyota responded

Thank you for your business and this review. We're happy to hear Andrew was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

July 30, 2021

The people who work there, especially Marc, are extremely friendly. They did not keep me waiting too long and did everything I expected them to do! More

by ROSEDENTICE1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Williams
Jul 01, 2024 -

Umansky Toyota responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

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