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Umansky Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
6,727 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,727 reviews

May 14, 2021

Great service! Answered all questions I had and educated me on my new vehicle. Also advised me if I had other questions later that I could not think of at time to feel free to reach out. More

by TAJAUNA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Beacham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Oppermann, Andrew Akhahon, Andrew C. Schlesinger, Dan Rogers, Willie Willett, Allen Good, Brian Gunther, LINA SCHMOLDT
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Jul 01, 2024 -

Umansky Toyota responded

Thank you so much for taking the time to share your feedback with us, Tajauna! We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

May 13, 2021

Mike is awesome. Very helpful during a very emotional time as we fixed my Dad's car (his pride and joy) after he passed away. More

by joachimneumann31
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
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May 14, 2021 -

Umansky Toyota responded

Joachim, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. We send our condolences on your dad's passing. Customer Service is Our Passion Allen Good, Service Manager

May 13, 2021

Shuttle service was nice to have and gave good information on what needed to be done. There was an error with our bill but it was fixed appropriately and timely. More

by COXJAMES8156
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
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May 14, 2021 -

Umansky Toyota responded

James, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Andrew Toyota, we look forward to having you as one of our valued customers for many more years to come! Customer Service is Our Passion Allen Good, Service Manager

May 13, 2021

I bring in my car for regular maintenance as directed & am always well take care of. This time, I needed to have recall service also. More

by LEWISSE13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Endisch
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May 14, 2021 -

Umansky Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

May 13, 2021

The service was outstanding, Willie kept me informed and was extremely knowledgeable with my service needs. I recommend Andrew Toyota for all you vehicle(s) repairs. More

by YNOTVMO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
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May 14, 2021 -

Umansky Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Andrew Toyota. Please don't hesitate to reach out if you need anything else. Customer Service is Our Passion Allen Good, Service Manager

May 12, 2021

I appreciate the Great customer service and helpful staff. They got me in quickly and were able to troubleshoot although the issue was not recreated in the shop. More

by Susanmountin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
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May 13, 2021 -

Umansky Toyota responded

Susan, thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Customer Service is Our Passion Allen Good, Service Manager

May 12, 2021

Came in to buy a brand new Toyota Camry Hybrid. Vehicle was as advertised. Mr Andrew Akhahon delivered excellent service. Overall experience was exceptionally great More

by DOLAIFA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Akhahon
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May 13, 2021 -

Umansky Toyota responded

Thank you so much for choosing Andrew Toyota! Congratulations on your new Toyota Camry Hybrid. We appreciate your kind words for Andrew. Please let us know if we can be of any more assistance! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

May 12, 2021

Jarvis really listened to all of my concerns regarding my truck. He was very patient with me, in regards to helping me figure out what work needed to be done on my truck. Excellent service!! More

by Kasheena532245
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarvis McElrath, A Few Of Our Toyota Certified Techs
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May 13, 2021 -

Umansky Toyota responded

It's great to hear that Jarvis was able to help you with your truck service. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Andrew Toyota! Customer Service is Our Passion Allen Good, Service Manager

May 12, 2021

Andrew had my car completed on time and running smoothly. I am happy I chose Andrew Toyota to service my camry transmission fluid change/tuneup More

by THANOSOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt, Cody Wagner
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May 13, 2021 -

Umansky Toyota responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Customer Service is Our Passion Allen Good, Service Manager

May 11, 2021

This is the worst experience I ever had! I bought my Camry in January and Toyota promised to fix the crack on my radio screen and Mecca print job but still haven’t. Every time I call and ask about it, t More

by PADEEVANG30
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Lor
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May 28, 2021 -

Umansky Toyota responded

Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please contact me directly with your contact information so that we can reach out. We’re sorry your visit didn’t go as planned and would love the opportunity to touch base with you and address your concerns. Allen Good, Service Manager

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