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Umansky Toyota

Milwaukee, WI

Overview
Employees
Reviews
Vehicles
4.7
6,729 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,729 reviews

January 19, 2021

Marc is amazing to work with. I really like his attention to details and his follow through. He made sure all of my concerns were addressed. More

by NATHAN46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2024 -

Umansky Toyota responded

Nathan, Thanks for your feedback on your recent visit to Andrew Toyota. I'm glad to hear that Marc was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

January 18, 2021

Pleased with the experience purchasing a new vehicle. Professional staff, knowledgeable sales person, good communication. I would recommend them. And they were dog friendly! Thanks Andrew Toyota. More

by Kay Mann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Riffel
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Jan 18, 2021 -

Umansky Toyota responded

Kay, Thanks for sharing your thoughts about your experience with Andrew Toyota. We appreciate your business and our team Matt hope to see you again soon! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

January 18, 2021

Get me in and out in a hurry. I was pleased with the service I received from Andrew Toyota. I will definitely be back for my next oil change. More

by Valerie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
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Jan 18, 2021 -

Umansky Toyota responded

Valerie, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent service experience here at Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

January 18, 2021

Purchased tires from dealer. The next day tire pressure alert came on. John F oversaw the fix for this efficiently and skillfully. I am a very satisfied customer. More

by wsolberg8
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
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Jan 18, 2021 -

Umansky Toyota responded

Thanks for sharing your thoughts about your experience working with John here at Andrew Toyota. It is great to hear that John was able to help with your tire pressure issue. We appreciate your business and hope to see you again soon! Customer Service is Our Passion Allen Good, Service Manager

January 18, 2021

Gave me my car back, after work was done, in 40 minutes when and hour and a half was quoted, while I waited. I was pleased! More

by PEGGYKIRKEENG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Mateo
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Jan 18, 2021 -

Umansky Toyota responded

Peggy, We appreciate your business and are pleased to hear we were able to get you back on the road quickly. The service team looks forward to serving you again soon! Customer Service is Our Passion Allen Good, Service Manager

January 18, 2021

I have been a customer fir the pass 20 years, I have purchased cars and have always has my oil changes done at this location because I get. Great service, people are friendly and knowledgeable. More

by Cynithagregory
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic, A Few Of Our Toyota Certified Techs, Mike Schmidt, Cody Wagner, Stacy Hernandez
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Jan 18, 2021 -

Umansky Toyota responded

Cynitha, Thank you for choosing Andrew Toyota, your feedback and rating mean a lot to us. We're glad we are able to continue to provide you with the level of service you expect. Thank you for being a loyal 20 year Andrew Toyota customer! We look forward to seeing you again! Customer Service is Our Passion Allen Good, Service Manager

January 17, 2021

I’m worried I was charged a differential fluid change at 30,000 miles when my manual says that’s not necessary at this mileage. I always worry about feeling taken advantage of when I take my car in and I de More

by Sadyeann1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cody Wagner
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Feb 03, 2021 -

Umansky Toyota responded

Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit? Allen Good, Service Manager Allen Good, Service Manager

January 16, 2021

Great Service!!! Friendly staff!! When I need a new car, I can always depend on Andrew Toyota for quality service and a great car selection. More

by Ksmith3165
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Brian Gunther, Ken Davis
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Jan 17, 2021 -

Umansky Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

January 16, 2021

Very respectful and friendly service for the most part. Most of the employees make the customers feel welcome, except the woman at the register. Very unfriendly, rude. She sees a customer approaching and s More

by niljitch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Woman at register counter, Dan Rogers
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Feb 03, 2021 -

Umansky Toyota responded

Thank you for your review. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. If it's possible to discuss your visit in more detail, please feel free to reach out to management directly. Allen Good, Service Manager

January 16, 2021

Very kind person who will help you in making a decision. I was not sure about what to do when I got there hopefully I came across Charles that day Thank you again More

by aboudebohisso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Beacham
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 02, 2024 -

Umansky Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Charles, here at Andrew Toyota. We hope you enjoy your new purchase! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

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