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Umansky Toyota

Milwaukee, WI

4.7
6,728 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,728 reviews

January 13, 2021

Hands down the best customer service I have had from any dealership. Everyone involved was first class in all aspects of the job. Provided me with a rental because the shuttle didn’t go to my area. More

by ONEHDTECH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Beacham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : A Few Of Our Toyota Certified Techs, Brian Gunther
Jan 14, 2021 -

Umansky Toyota responded

We appreciate your business and this feedback! We are pleased to hear that we helped make your service appointment more convenient and easy for you. Charles, Brian, and our team look forward to serving you again soon! Customer Service is Our Passion Allen Good, Service Manager

January 13, 2021

Working with Marc Brandofina was a pleasure. Thank you, Marc, for making the lease process quick, flawless and fun. Lots of laughs. We will be back and send our friends and family. Lauren Sheriff More

by Sheriffwi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Umansky Toyota responded

Lauren, It's great to hear that Marc was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Andrew Toyota! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

January 12, 2021

Thank you for the service .All was done on time and appreciate the pick up And delivery to My office. Very convenient. Car runs great More

by ibmradio
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ferrigno
Jan 12, 2021 -

Umansky Toyota responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

January 12, 2021

I love Andrews! I will never go anywhere else for my Toyota. Everyone is friendly and helpful! I really filled out this survey already a few weeks ago More

by DIANECURLEY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
Jan 12, 2021 -

Umansky Toyota responded

Thank you so much for your excellent review, Diane! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Andrew Toyota. Please don't hesitate to reach out if you need anything else. Customer Service is Our Passion Allen Good, Service Manager

January 11, 2021

It's a friendly and knowledgeable dealership. The associates are great and will take their time to help you find what you are looking for. Though, I received information from the finance department t More

by ANA2012F
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Akhahon, John Ferrigno, Jacob Windom
January 10, 2021

Great service, quick, exceeded my expectations. Wish there had been more covid precautions taken. Ie plexi between sales and customer. Manager and customer. Very friendly More

by PATTISC23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Umansky Toyota responded

Thank you for choosing Andrew Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

January 10, 2021

It was a seamless experience. Had my car towed in after service hours. Christopher helped me leave John my keys on John’s desk, didn’t trust the lock box since I had agreed to drop the car off the next day More

by SHARONSHAKOORLEE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne runs a top notch department. All are like family, John Endisch, A Few Of Our Toyota Certified Techs, Christopher Williams
Jan 10, 2021 -

Umansky Toyota responded

Sharon, It's great to hear that Christopher and John were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Andrew Toyota! Customer Service is Our Passion Allen Good, Service Manager

January 10, 2021

Overall our experience with Andrew and their staff was pleasant. They were knowledgeable, polite and easy to work with. I would definitely work with them again! More

by TGLYNN79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Burbach, Christopher Williams
Jan 10, 2021 -

Umansky Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Andrew Toyota. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

January 10, 2021

Everyone is personable and friendly. Andrew Akhahon was a great sales person and worked hard to find the right vehicle for me! Highly recommend this dealership! More

by NewToyotaOwner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Akhahon, Cristian Coroian, Brian Gunther
Jan 11, 2021 -

Umansky Toyota responded

Thanks for your feedback on your recent visit to Andrew Toyota. It is great to hear that Andrew was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new Toyota! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

January 10, 2021

Very professional staff from Willie and Dwayne to anyone I see. They do a very thorough job and will advise you on anything that might need attention on your vehicle. More

by Clubman
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Jan 11, 2021 -

Umansky Toyota responded

Thank you so much for your kind words about Willie and Dwayne. We appreciate you taking the time to leave us this wonderful feedback! Customer Service is Our Passion Allen Good, Service Manager

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