Back

Umansky Toyota

Milwaukee, WI

4.7
6,727 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
Contact Dealership

1620 West Silver Spring Drive

Milwaukee, WI

53209

Directions

By Type

Showing 6,727 reviews

January 01, 2021

Mask wearing was inconsistent. Buying the car took way too long. Inefficient process, frustrating, was tempted to leave. But I wanted the car. Selection and price was good. More

by KEVINBURNS17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Allen
Jan 02, 2021 -

Umansky Toyota responded

Kevin, Here at Andrew Toyota, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience working with Jeff, and it was a pleasure having you at the dealership. We appreciate your review! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

January 01, 2021

I have been going to Andrew Toyota to service my vehicles for at least 18 years. They have always given me good reliable service and have great staff. More

by JLBLANK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Jan 02, 2021 -

Umansky Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Andrew Toyota! Customer Service is Our Passion Allen Good, Service Manager

January 01, 2021

I have been bringing my Toyotas to Andrew for about twenty years. Willie always explains what needs to be done and provides great customer service. More

by CWLEWIS0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Butcher, Willie Willett
Jan 02, 2021 -

Umansky Toyota responded

Thank you for taking the time to share your thoughts on working with Willie and our team. We're glad to hear we delivered such a great experience! Customer Service is Our Passion Allen Good, Service Manager

January 01, 2021

Marc made my purchase quick and easy with no hassle. Definitely will be buying from him again! I’ve bought many vehicles from another dealer and he beat the pricing right off the batt! More

by Chris W
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Umansky Toyota responded

Chris, Thank you so much for choosing Andrew Toyota! Congrats on your new purchase, and let Marc or our team know if we can be of any more assistance! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

December 31, 2020

I've been coming to Andrew for over 30 years and they have been consistently helpful and courteous. I rely on them to keep my car safe. More

by ORCHARDLYNN
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Willie Willett, John Ferrigno
Dec 31, 2020 -

Umansky Toyota responded

Thank you so much for sharing your thoughts about your experience with Andrew Toyota. We appreciate your business and look forward to having you as one of our loyal customers for many more years to come! Customer Service is Our Passion Allen Good, Service Manager

December 31, 2020

Went to Andrew Chevrolet to work with a salesman and ended up over at Andrew Toyota because I purchased a Rav 4. The dealership and experience was great. Worked with Kyle Oberdorf and he was amazing. Ve More

by Ganthony
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Oberdorf, Christopher Williams
Jan 02, 2021 -

Umansky Toyota responded

Thank you so much for your kind words regarding working with Kyle, and for taking the time to leave us this wonderful feedback! Congratulations on your new RAV4! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

December 31, 2020

Went in for oil change added tire rotation. Oil change not performed. Explanation not given until after I had been there for 1.5 hours. Only reason I was there was for an oil change. More

by Pissedoff
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Zeljko Blagic
Jan 17, 2021 -

Umansky Toyota responded

We never like seeing that our service didn’t meet your expectations. We’d like to learn more about your experience if you don’t mind giving us a call. Allen Good, Service Manager

December 31, 2020

Always very courteous and helpful. They did forget to put the fuse cover back on this time , otherwise great service. Hopefully I’ll see you in 2021 More

by mmiepr8197
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers, Zeljko Blagic, Moriah Brown
Jan 02, 2021 -

Umansky Toyota responded

We appreciate your business and our team looks forward to serving you again soon! Customer Service is Our Passion Allen Good, Service Manager

December 31, 2020

These guys are great. I get my oil change there regularly and really appreciate the thorough car report they give me. Friendly customer service and also nice waiting area. More

by ABIR.DEPAUW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers, Zeljko Blagic, John Endisch, A Few Of Our Toyota Certified Techs, John Ferrigno, Mike Schmidt, Najwa Muna, Moriah Brown, Stacy Hernandez, LINA SCHMOLDT
Jan 02, 2021 -

Umansky Toyota responded

Abir, Thank you for choosing Andrew Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Customer Service is Our Passion Allen Good, Service Manager

December 31, 2020

It was a good experience overall. The service, negotiations and closing experience was acceptable and appreciated. I believe I received a good deal and so did the dealership. I have purchased s More

by DEZARAE2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Beacham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Oppermann, Ken Davis
Jul 02, 2024 -

Umansky Toyota responded

Thank you, it's great to hear that you had a positive experience here at Andrew Toyota. Our goal is to make sure everyone who walks through the door leaves happy. We truly appreciate your feedback and look forward to serving you again! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

...
369
...