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Umansky Toyota

Milwaukee, WI

4.7
6,726 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,726 reviews

May 25, 2024

very helpful with fixing up any problems with used cars and were very flexible with everything More

by Berry
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
LINA SCHMOLDT, Jessi Cliffer
May 27, 2024 -

Umansky Toyota responded

Hi, Thank you for your feedback! We're glad to hear that our team at Andrew Toyota was helpful and flexible in addressing any issues with your used car. If you need further assistance, please let us know!

May 25, 2024

Since 2010, I've been an Andrew Toyota customer. Have purchased and leased new cars. Also, a loyal car maintenance customer for their service department. Marc Brandofina has been my go to person More

by kennyk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie Willett
May 27, 2024 -

Umansky Toyota responded

Hi Kenny, Thank you for your loyalty and kind words! We're thrilled to hear that Marc Brandofina has consistently provided you with excellent service. We appreciate your recommendations and look forward to continuing to meet your car purchasing and maintenance needs.

May 24, 2024

Professional and friendly service. Keeps you updated on progress and includes narrated video of the inspection. More

by VFense
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Cody Wagner
May 27, 2024 -

Umansky Toyota responded

Hi, Thank you for your kind words! We're glad you enjoyed our professional and friendly service, as well as the narrated video updates. We appreciate your feedback and look forward to serving you again.

May 24, 2024

I had an appointment on the other side of city that was going to be tough to make after my service work. The service dept. went out of the way to get me out the door in time. . More

by MWEIGERT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett, Christopher Williams
May 27, 2024 -

Umansky Toyota responded

Hi, Thank you for sharing your experience! We're glad our service department could accommodate your schedule and get you on your way in time. We appreciate your feedback!

May 22, 2024

Willie is a great service guy. That's why I go to Andrews Toyota for service. More

by Willie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
May 23, 2024 -

Umansky Toyota responded

Hi, Thank you for your kind words about Willie! We're thrilled to hear he's the reason you choose Andrew Toyota for service. We appreciate your loyalty and look forward to continuing to provide excellent service.

May 22, 2024

Had a good experience as a buyer at Andrew Toyota. Each department I dealt with was friendly, thorough and efficient. More

by NANCY_MADDEN
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tammy Ash, Ella Kmoske, Gina Dandrow and Natalie
May 23, 2024 -

Umansky Toyota responded

Hi Nancy, Thank you for sharing your positive experience! We're delighted to hear that each department was friendly, thorough, and efficient during your visit. We appreciate your kind words and look forward to serving you again.

May 21, 2024

Very knowledgeable service with friendly contacts for a very reasonable price. You should give them a try. More

by lanceburm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Ferrigno, Mike Schmidt
May 22, 2024 -

Umansky Toyota responded

Thanks for sharing your experience, Lance! We're glad to hear that you found our service team knowledgeable and friendly, and that you were satisfied with the pricing. We appreciate your recommendation and hope to continue providing you with top-notch service in the future. If you ever need anything else, feel free to reach out.

May 21, 2024

My car had to be towed on a Saturday. I was able to speak with Steve Cicero of Andrew Toyota’s customer service team and he was wonderful: he was accessible by phone, he kept me up to d More

by Becky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Cicero—I give him a rating of 5 stars. I also had a follow-up call with a manager whose name was Al who also was great about getting my call to Steve so that we could resolve the follow-up issue.
May 22, 2024 -

Umansky Toyota responded

Thank you for sharing your experience, Becky! We're delighted to hear that Steve Cicero provided you with exceptional customer service and made sure your car was taken care of promptly and effectively. If you ever need anything else or have any questions, don't hesitate to reach out. We appreciate your trust in Andrew Toyota!

May 21, 2024

Great service, fair prices! Just a great experience. The service writer keep in touch on all repairs and was awesome to work with. More

by LUNDYB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Willie Willett
May 22, 2024 -

Umansky Toyota responded

Hi, Thanks for sharing your experience with us! We're glad to hear that you had a great service at Andrew Toyota and that our team kept you informed throughout the repairs. If you ever need anything else or have any questions, feel free to reach out.

May 21, 2024

I’ve been a customer for 10 years and I always appreciate the service. Z is a great Service professional. More

by craigcoleman175
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles Beacham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cristian Coroian, Zeljko Blagic
May 21, 2024 -

Umansky Toyota responded

Hi, Thank you for your loyalty over the past 10 years, Craig! We're glad to hear you appreciate the service,

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