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Umansky Toyota

Milwaukee, WI

4.7
6,749 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,749 reviews

December 04, 2020

I always get good service at Andrew Toyota. Love the people. The lobby/ showroom is very comfortable. Their newly remodeled car drop area in the service area is awesome. More

by cool2canoe
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie Willett, John Endisch, Cody Wagner
Dec 05, 2020 -

Umansky Toyota responded

Thank you for choosing Andrew Toyota, your feedback and rating mean a lot to us. We appreciate your five-star review! We're glad we were able to help, and we hope to see you again! Customer Service is Our Passion Allen Good, Service Manager

December 03, 2020

Great service, great price with no hassle. Everything was ready and waiting as promised. Great job! I would highly recommend Andrew Toyota to anyone looking to buy or lease a new vehicle. More

by JEREMYICHEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cristian Coroian, Christopher Williams, Aidan Duran
Dec 03, 2020 -

Umansky Toyota responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car, Jeremy! All of us at Andrew Toyota are glad to have you as a customer. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

December 02, 2020

I had a great experience despite the pandemic. Charles provided excellent customer service and answered all my questions. Overall, the environment is welcoming, accommodating and personable. More

by DRTMJ16
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Beacham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2024 -

Umansky Toyota responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience working with Charles. Congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

December 02, 2020

Above and beyond customer service! We have always been treated like family when we go there. I would definitely recommend them to anyone who is looking for a exceptional customer service and that personal More

by jeff.danczyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers, Willie Willett
Dec 02, 2020 -

Umansky Toyota responded

Thank you so much for your excellent review, Jeff! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Andrew Toyota. Please don't hesitate to reach out if you need anything else. Customer Service is Our Passion Allen Good, Service Manager

December 02, 2020

The service is amazing. Mike kept me updated and give explanation in regards to my car service details. The shuttle service is nice as well. Larry dropped me off and picked me up safely. Thumbs up for bo More

by linaaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry- the shuttle driver, Mike Schmidt
Dec 02, 2020 -

Umansky Toyota responded

Thank you for the kind words for Mike and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Customer Service is Our Passion Allen Good, Service Manager

December 02, 2020

The level of service and professionalism were OUTSTANDING! The option to have my car picked up from my house and returned was very convenient. Communication from the service department occurred t More

by SWDAVIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers
Dec 02, 2020 -

Umansky Toyota responded

Thank you for your business and this review! We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Customer Service is Our Passion Allen Good, Service Manager

December 02, 2020

Decent place. Car was what we were looking for. Salesman was nice enough but started pushing paperwork on us before we even decided to buy. We are first time car buyers and had a lot of questions, but of co More

by TRANTOWTREVOR
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun, Theresa?
Dec 02, 2020 -

Umansky Toyota responded

Thank you for your feedback! Please don't hesitate to reach out if you have any questions, we are always happy to help. We appreciate your business and look forward to assisting you with any future vehicle needs Thank you for choosing Andrew Toyota! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

December 02, 2020

Pretty good place when no one knows what's wrong have always got to the bottom of it and now it's fixed thank you More

by BENTHEO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Dec 03, 2020 -

Umansky Toyota responded

Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

December 02, 2020

I have been pleased with my 2 year maintenance appointments (2019 & 2020). This is my first time leasing a car and a foreign car at that. I find that everyone is friendly & professional. The envir More

by Candiace63
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Dec 03, 2020 -

Umansky Toyota responded

Thank you for sharing your thoughts about your experience with Andrew Toyota. We appreciate your business and hope to see you again soon! Customer Service is Our Passion Allen Good, Service Manager

December 01, 2020

Aidan did a great job of helping us review our options! I’d recommend him to others. Thanks for helping out is in a new highlander. More

by CWMKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aidan Duran
Dec 01, 2020 -

Umansky Toyota responded

We are very happy, Aidan, to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

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