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Umansky Toyota

Milwaukee, WI

4.7
6,726 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,726 reviews

November 26, 2020

My service appointment went very well. The young man greeted me promptly and made sure I knew where to go and gathered the needed information. He also came inside to the inform me of what services were More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett, A Few Of Our Toyota Certified Techs, John Ferrigno, LINA SCHMOLDT
Nov 28, 2020 -

Umansky Toyota responded

Thank you, Sandra, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Andrew Toyota, we look forward to having you as one of our valued customers for many more years to come! Customer Service is Our Passion Allen Good, Service Manager

November 25, 2020

I absolutely love the service Andrew Toyota provides to its customers. Zek is very personable and goes out his way to make sure that when I leave it's with a big smile on my face. The quality and care of s More

by Sandra Wilson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
Nov 25, 2020 -

Umansky Toyota responded

Sandra, Thank you for taking the time to share your thoughts on working with Zek and our team. We're glad to hear we delivered such a great experience! Customer Service is Our Passion Allen Good, Service Manager

November 25, 2020

I like the service at Andrew Toyota because they make it very convenient the waiting area is clean and spacious. They always go over the checklist for my vehicle so I know what may need service in the futur More

by w_loughlin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett, A Few Of Our Toyota Certified Techs, Mike Schmidt
Nov 28, 2020 -

Umansky Toyota responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! We look forward to sharing your compliments with our service team. Customer Service is Our Passion Allen Good, Service Manager

November 25, 2020

Aidan was great to work with. Very knowledgeable. Appreciated his patience as we worked through pricing. He also completed a very thorough review of the SUV prior to turning it over. More

by Michele
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aidan Duran
Nov 28, 2020 -

Umansky Toyota responded

Thank you, Michele, it's great to hear that Aidan was able to assist you with the purchase of your SUV. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Andrew Toyota! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

November 25, 2020

This was my first experience with Andrew Toyota and it certainly will not be the last. We were treated fairly and respectfully, as well as the fact they went out of their way to get our deal done. Conside More

by jburton77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Gunther, Aidan Duran
Nov 28, 2020 -

Umansky Toyota responded

Thank you so much for choosing Andrew Toyota! Congrats on your new purchase, and let us know if we can be of any more assistance! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

November 25, 2020

Always fantastic service. Willie is great and a pleasure to work with. He always makes himself available to answer any questions I might have and always resolves my issues in a timely manner. More

by msherl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Nov 28, 2020 -

Umansky Toyota responded

We are very happy to hear that Willie provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Customer Service is Our Passion Allen Good, Service Manager

November 24, 2020

I trust this dealership for service on my 2001 RAV4. I purchased this vehicle used and asked the shop to look it over for me. They advised me of rust-related issues, but suggested we just deal with each i More

by Maraleta
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers, Willie Willett, John Ferrigno
Nov 24, 2020 -

Umansky Toyota responded

Thank you for your wonderful feedback, we truly appreciate your business and our team looks forward to serving you again soon! Customer Service is Our Passion Allen Good, Service Manager

November 24, 2020

Daniel Rogers is my go-to-guy in the service department. He is smart, helpful, and truthful, taking care of my car needs efficiently and effectively. More

by Jim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers
Nov 24, 2020 -

Umansky Toyota responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. We look forward to sharing this review with Daniel. Thanks again for choosing Andrew Toyota! Customer Service is Our Passion Allen Good, Service Manager

November 24, 2020

Shawn was awesome, made everything very fast and easy. Much better experience at Andrew than buying at Wilde. Very nice to not be constantly pressured into buying anything. Was very willing to adjust pric More

by hdyerges
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Kinchlow
Nov 24, 2020 -

Umansky Toyota responded

Thank you for taking the time to share your thoughts on working with Shawn. We're glad to hear we delivered such a great experience! We hope you enjoy your new car! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

November 23, 2020

Joe has been the first car sales representative to make the entire experience enjoyable! I was never pressured into a purchase, and I felt like Joe was always looking out for my best interest. He is very i More

by Alexis.eldridge
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Burbach
Nov 23, 2020 -

Umansky Toyota responded

Thank you, Alexis, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Joe and the rest of our team, and we look forward to working with you again. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

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