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Umansky Toyota

Milwaukee, WI

4.7
6,719 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,719 reviews

November 21, 2020

This was a great experience for me. Everything was fast and accurate professionally do and they gave me a great vehicle excellent Thanks Marc brandofina More

by 4DENARO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Umansky Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Marc to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

November 20, 2020

Ken Davis gave us a warm greeting on a chilly day - he was a great and down to earth sales person who took the time to understand what I was looking for. Great experience. Kudos to Ken & wife Darlene. More

by tamye.metzger58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Davis
Nov 20, 2020 -

Umansky Toyota responded

Thank you for your review and kind words for Ken! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Andrew Toyota. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

November 20, 2020

Excellent service. Thanks . My questions were answered and the service was performed on time and while I waited. Everyone wore masks. I do miss the car washes , though. More

by JANE.AVNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Nov 20, 2020 -

Umansky Toyota responded

Thank you, Jane! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

November 20, 2020

Willie once again advised me very well when, while having new tires mounted, that some of the tires Michelin had sent were over 5 years old. This will compromise the usable life of these premium tires. I am More

by sohonew2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Nov 20, 2020 -

Umansky Toyota responded

Thank you so much for your excellent review! We are so glad that Willie had the opportunity to serve you, and we are thrilled that you found your experience with us to be a positive one at Andrew Toyota. Please don't hesitate to reach out if you need anything else. Customer Service is Our Passion Allen Good, Service Manager

November 20, 2020

After failing to identify and fix the leak from the roof rack to the driver well, water was left in the driver but well. Despite our best attempts and putting a hairdryer on it, the foot well is mildewed an More

by PC.APPRAISER.KURT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
A Few Of Our Toyota Certified Techs
Dec 08, 2020 -

Umansky Toyota responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you to discuss? Thank you for your time, and hopefully we can get to the bottom of this. Allen Good, Service Manager

November 20, 2020

Happy with everything Al Good takes Good care of the customer would and have recommended your services. Thank you for caring on how I feel More

by mkapczynski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Good , Willie Willett, A Few Of Our Toyota Certified Techs, John Ferrigno, Moriah Brown, Jacob Windom
Nov 20, 2020 -

Umansky Toyota responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Customer Service is Our Passion Allen Good, Service Manager

November 20, 2020

Ken Davis was very informative, knowledgeable, friendly and efficient. We were able to test drive 1 of the cars we had in mind + bought it. More

by rkshurilla
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Davis
Nov 20, 2020 -

Umansky Toyota responded

Thank you so much for your wonderful review! We are thrilled that Ken had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Andrew Toyota! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

November 20, 2020

Mike was very kind and helpful, the process was quick and easy and I felt that the dealership did a good job making me feel safe by wearing masks and sanitizing my vehicle! More

by Sophiascaffidi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Schmidt
Nov 20, 2020 -

Umansky Toyota responded

Thank you for your business and this review, Sophia! We're happy to hear that Mike and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Customer Service is Our Passion Allen Good, Service Manager

November 20, 2020

The dealership answered every question I had. The The dealership answered every question I had. The transportation driver was very polite and safe. Service done on my vehicle was done in a very tim More

by Dionne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Rogers, Zeljko Blagic
Nov 20, 2020 -

Umansky Toyota responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. All of us at Andrew Toyota are glad to have you as a customer! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

November 20, 2020

Very friendly, great service. Good advice and a job well done. Distance and COVID precautions were followed. I will take my Toyota again for the next service. More

by Francisco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
Nov 23, 2020 -

Umansky Toyota responded

Thank you, Francisco, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

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