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Umansky Toyota

Milwaukee, WI

4.7
6,725 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,725 reviews

November 22, 2020

We were very happy with our experience. Our sales representative answered our questions and guided our vehicle selection based on our needs and budget. We did not feel pressured or rushed and have be More

by mmckee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Burbach
Nov 23, 2020 -

Umansky Toyota responded

Thanks for sharing your thoughts about your experience with Andrew Toyota. We appreciate your business and hope to see you again soon! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

November 22, 2020

My salesman Jimmy G was down to earth nonpushy and very patient. Shortly after meeting he gives me his personal contact info so he was available 24/7 to answer any questions i had or that would arise in th More

by ZACHARI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Vallier
Nov 23, 2020 -

Umansky Toyota responded

Thank you, Zachari, for choosing Andrew Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

November 22, 2020

Quality repairs, reasonable prices. Friendly staff. Online scheduling available. What’s not to like? A new service offered is that they will pickup your vehicle and return it freshly sanitized after se More

by DOUGLASBCPAWI
Recommend Dealer
Yes
Employees Worked With
Dan Rogers, Zeljko Blagic, Cody Wagner
Nov 23, 2020 -

Umansky Toyota responded

Thank you, Douglas, for choosing Andrew Toyota, your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Customer Service is Our Passion Allen Good, Service Manager

November 22, 2020

For a certified dealership you should not have a car for sale that’s not completely certified. I’m very appreciative that the service department took the proper steps to fix the car with no charges , and ac More

by milaun1210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Beacham
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cody Wagner, Brian Gunther
Jul 02, 2024 -

Umansky Toyota responded

Hello, We are very sorry to hear that you weren’t fully satisfied with your experience. If you wouldn’t mind reaching out to us directly, we would like to see if there is anything we can do to turn this around for you. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

November 21, 2020

Marc went above and beyond to get me into the right vehicle and worked hard to make it the right deal for me! Top notch More

by uncledude
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Umansky Toyota responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Andrew Toyota. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

November 21, 2020

This was a great experience for me. Everything was fast and accurate professionally do and they gave me a great vehicle excellent Thanks Marc brandofina More

by 4DENARO
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 03, 2024 -

Umansky Toyota responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with Marc to be a positive one. We hope you enjoy your new vehicle and don't hesitate to reach out if you need anything else. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

November 21, 2020

Drove right in for oil change was immediately checked in. Dealership called a few hours later because my vehicle was done. Everyone was professional and offered quick response so waiting was not long. More

by harmonyeden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Nov 23, 2020 -

Umansky Toyota responded

Thanks for sharing your thoughts about your experience with Andrew Toyota. We appreciate your business and hope to see you again soon! Customer Service is Our Passion Allen Good, Service Manager

November 20, 2020

Ken Davis gave us a warm greeting on a chilly day - he was a great and down to earth sales person who took the time to understand what I was looking for. Great experience. Kudos to Ken & wife Darlene. More

by tamye.metzger58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Davis
Nov 20, 2020 -

Umansky Toyota responded

Thank you for your review and kind words for Ken! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Andrew Toyota. Customer Service is Our Passion Kevin Burgher, General Manager 414-509-1450 Mark Kelly, Internet Manager

November 20, 2020

Excellent service. Thanks . My questions were answered and the service was performed on time and while I waited. Everyone wore masks. I do miss the car washes , though. More

by JANE.AVNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody Wagner
Nov 20, 2020 -

Umansky Toyota responded

Thank you, Jane! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Andrew Toyota. Customer Service is Our Passion Allen Good, Service Manager

November 20, 2020

Willie once again advised me very well when, while having new tires mounted, that some of the tires Michelin had sent were over 5 years old. This will compromise the usable life of these premium tires. I am More

by sohonew2010
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Willie Willett
Nov 20, 2020 -

Umansky Toyota responded

Thank you so much for your excellent review! We are so glad that Willie had the opportunity to serve you, and we are thrilled that you found your experience with us to be a positive one at Andrew Toyota. Please don't hesitate to reach out if you need anything else. Customer Service is Our Passion Allen Good, Service Manager

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