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Umansky Toyota
Milwaukee, WI
6,718 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 6,718 reviews
June 16, 2020
I wasn’t impressed with the service on June 6th. salesman started with us then told us to move to the table so he could finish his customers he dealt with earlier that day. We were in the dealership for over started with us then told us to move to the table so he could finish his customers he dealt with earlier that day. We were in the dealership for over 5 1/2 hours and for the salesman let me drive and pick out what I wanted to turn around and bring out a DIRTY (which still has the last owner things still in it) car and tells me this is the only thing I can get. Then financial manager takes us into her office and just tells me that I was receiving Gap insurance and didn’t offer extended warranty for the car, I also asked the manager if I could get a sheet of what all was inspected on the car and she said I could get it Monday. after purchasing my car I had to come back twice, in Monday I was supposed to get the car washed(detailed because they didn’t do it and still had the last owner stuff still in it) and my breaks looked at. They had my car for over 5 and only fixed the breaks, still didn’t clean my car out or washed it. Then the next day (Tuesday) I had to go back and talk to the service manager (which was very nice) to tell him that the break light was out he was able to get that fixed for me. But at the end of the day they sent me out on the road with a car that wasn’t ready (inspected or clean) and with the last owner stuff still in it. I still feel like I have a few more problems with this car but I been up there so many times I just feel like it will be a waste. Unfortunately I will not recommended this dealership. More
by Unknown
Verified Customer
June 15, 2020
Excellent experience. Did the work I requested in a timely manner. Everyone I dealt with was very courteous and pleasant. I have had Andrew Toyota care for my cars for se Did the work I requested in a timely manner. Everyone I dealt with was very courteous and pleasant. I have had Andrew Toyota care for my cars for several years and have always been pleased with the staff and the work done for my vehicles. More
by KARENRASPBERRIES
Employees Worked With
John Endisch, Cody Wagner
June 15, 2020
I’m so pleased with the service I received each time my truck has been serviced!!!!! The best service I’ve ever had🙏🏽🤩.!! Willie Willet is the best service Advisor I I have ever had!!! Thank You 🙏🏽 truck has been serviced!!!!! The best service I’ve ever had🙏🏽🤩.!! Willie Willet is the best service Advisor I I have ever had!!! Thank You 🙏🏽 More
by FREDWMSJAZZ
Employees Worked With
Willie Willett
June 14, 2020
Overall positive experience. They were willing to negotiate . . . so go in knowing your numbers and what you want..I left with everything I wanted. Nice. negotiate . . . so go in knowing your numbers and what you want..I left with everything I wanted. Nice. More
by ds21
June 12, 2020
Service was good but needed a great price on tires. I Service was good but needed a great price on tires. I purchase the car from your store and my tires lasted only 2 years. Tire quotes were too expensi Service was good but needed a great price on tires. I purchase the car from your store and my tires lasted only 2 years. Tire quotes were too expensive and I brought the car from your store. Need oil change coupons. More
by CASSY199124
Employees Worked With
Zeljko Blagic, John Endisch
June 12, 2020
We had a wonderful experience trading our vehicle in for a certified used Rav-4. Our salesman, We worked with Matt, Chris and Michael Oppermann. They were diligent in understanding our needs, making sure e a certified used Rav-4. Our salesman, We worked with Matt, Chris and Michael Oppermann. They were diligent in understanding our needs, making sure every question was answered and treated us with the utmost respect. Excellent customer service. I would recommend Michael Opperman and any of his staff. More
by AMcMorrow
Employees Worked With
Michael Oppermann, Christopher Williams, Matt Riffel
June 11, 2020
Car detailing as more! Had inside and out detailing done this week.. Great job! Last week it was all under the hood routine maintenance. My 2010 Prius looks and runs like s Had inside and out detailing done this week.. Great job! Last week it was all under the hood routine maintenance. My 2010 Prius looks and runs like she were new, I’m a loyal customer of twenty-five years. Best place for service anywhere around, staff consistently friendly and helpful. More
by ecogal
Employees Worked With
John Ferrigno, Mike Schmidt
June 11, 2020
problems reviewed I have been to most Toyota dealerships in Milwaukee area. I find Andrew to be the fairest and most competent of the bunch. I travel out of my way to g I have been to most Toyota dealerships in Milwaukee area. I find Andrew to be the fairest and most competent of the bunch. I travel out of my way to go to Andrew. More
by swerks
Employees Worked With
Mike Schmidt
June 11, 2020
I've been with the dealership for quite some time now and I've always been treated very well. The service people treated me well even when I hadn't purchased a car from them and that's the reason why I am no I've always been treated very well. The service people treated me well even when I hadn't purchased a car from them and that's the reason why I am now a customer. More
by NSSAWHITEHOUSE
Employees Worked With
John Ferrigno
June 10, 2020
Regular check tire rotation From the time I purchased my Toyota, my experience have been wonderful being a client of Toyota.. The place is always clean, people are very friendly, From the time I purchased my Toyota, my experience have been wonderful being a client of Toyota.. The place is always clean, people are very friendly, courteous. I would definitely recommend others to go to Toyota. More
by SMCCLENDON
Employees Worked With
Steve Cicero, Jeff Allen, John Endisch, Mike Schmidt
