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Umansky Toyota

Milwaukee, WI

4.7
6,719 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,719 reviews

March 22, 2020

Excellent service Friendly environment wonderful fantastic people to work with one satisfied happy New car Owner me and my mom are happy we appreciate everything Ken did to getting me into the bran More

by Swon6968
Recommend Dealer
Yes
Employees Worked With
Charles Beacham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Akhahon, Steve Butcher, Mark Doedens, Jeff Allen, Joe Burbach, Ken Davis, Aidan Duran
March 20, 2020

Ken Davis is by far the best salesman I've ever worked with. His charisma personifies the lead expectation of what customer service is all about. He made sure I got a deal that was irresistible to say no More

by LadyD
Recommend Dealer
Yes
Employees Worked With
John Moore, Andrew C. Schlesinger, Dan Rogers, Allen Good, Cody Wagner, Kevin Burgher, Christopher Williams, Jamaal Cosey, Ken Davis, Veronica Quiles
March 20, 2020

I love being able to make service appointments when it's convenient for my lifestyle. The service personnel are great to deal with and explain everything. More

by GARMATA
Recommend Dealer
Yes
Employees Worked With
Zeljko Blagic
March 18, 2020

Recent maintenance After making a request to clear the maintenance screen on the console, it was not done. Tire rims weren't cleaned after getting new tires. More

by tdrusn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
A Few Of Our Toyota Certified Techs
Apr 29, 2020 -

Umansky Toyota responded

Thank you for taking the time to share your feedback, we appreciate it. Please reach out to our Service Manager Allen Good at 414-228-1450, we would love an opportunity to make things right with you.

March 18, 2020

Quick, efficient service I had a dead battery and brought my car in after AAA boosted it. I needed a new battery which was replaced very quickly while I waited... My only co More

by mbarrett53202
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
LINA SCHMOLDT
March 18, 2020

Overall: easy to work with, comfortable to come back, looking forward to continue working with people who make this dealership My Best choice for a dealership!!! More

by Maria M.
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Willie Willett, Christopher Williams
March 17, 2020

Way too long for a simple oil change I waited for 1 1/2 hours for my oil change without anyone coming and saying why it was taking so long. I finally went in the shop to see what was goin More

by PAM_WALL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Willie Willett, Cody Wagner
Apr 29, 2020 -

Umansky Toyota responded

Pam, thank you for sharing your feedback. We appreciate your patience as we are finalizing our construction. This has resulted in reduced wait times moving forward. We would appreciate an opportunity to work with you in the future.

March 17, 2020

Trust in one's auto dealership. In my experience, I've learned through trial and error that the most important component of personal and business relationships is "trust" - pure and More

by JANETSNEWMOON
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Allen Good, John Endisch
March 16, 2020

bad service I requested to have my blind spot looked at on my side mirrors and was told I could not. later I was called to tell me that I needed a full break insp More

by CAROLYN.LOGGINS
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Cody Wagner
Apr 29, 2020 -

Umansky Toyota responded

Carolyn, thank you for taking the time to share your feedback. Please reach out to our Service Manager Allen Good, we would love an opportunity to review your Repair Order and make things right with you. 414-228-1450

March 16, 2020

I had an outstanding experience working with Olivia on the purchase of a new Camry. She was friendly, knowledgeable and a pleasure to do business with. The other staff at Andrew made the whole experienc More

by jkrinke13
Recommend Dealer
Yes
Employees Worked With
Olivia Evans, Brian Gunther, Jamaal Cosey
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