Umansky Toyota

Wonderful service advisor! So trustworthy, knowledgeable, a Willie is the best! He is why I keep coming back. So knowledgeable and helpful. Really excellent service. Car was done on time and problem solved. Willie is the best! He is why I keep coming back. So knowledgeable and helpful. Really excellent service. Car was done on time and problem solved. More

Traveled 3.5 hours to do business with Marc and Andrew Toyota. The experience was fantastic and couldn't beat the deal. Will definitely be looking to them when I need another vehicle. Toyota. The experience was fantastic and couldn't beat the deal. Will definitely be looking to them when I need another vehicle. More

In and out quickly. Had a 20,000 mile service performed, it was fast, prompt. The Andrew Toyota building is being remodeled, so entering the service area is a bit awkw Had a 20,000 mile service performed, it was fast, prompt. The Andrew Toyota building is being remodeled, so entering the service area is a bit awkward during the remodel. While the remodeling is underway (or possibly from now on), Andrew Toyota has quit providing a car wash with service (bummer), I recommend you check your car's convenience settings before you drive off the lot; this past service, folks turned off mt car's parking assist, turned off windshield [wipers] auto sensing, and turned off the auto setting for headlights. More

Great Service Once Again The service received was excellent from the time I arrived to the time I left. Check-in was amazing working with Lina and my shuttle drivers were pol The service received was excellent from the time I arrived to the time I left. Check-in was amazing working with Lina and my shuttle drivers were polite and very customer focused. This made for an Exceptional Client Experience. This keeps me coming back after 15 years!!!! More

Great service especially Cody The mechanical service and customer service was excellent!!! But the construction makes it very hard to get into the service department and took a lo The mechanical service and customer service was excellent!!! But the construction makes it very hard to get into the service department and took a long time to get my car once the service was paid for. More

Excellent Customer Service Thank you to Duane, Willie and Tim for taking such good care of us. You all handled everything beautifully from the initial phone call all the way thr Thank you to Duane, Willie and Tim for taking such good care of us. You all handled everything beautifully from the initial phone call all the way through to fixing the problem and the transaction during pick up. I can't say enough wonderful things about your customer service. Tim did a excellent job finding the issue with my car and fixing it. Duane, you have restored my trust and have gained a loyal customer. Every time I drive the car I think of the excellent service I received and it makes me smile. More

New RAV4 We love our new RAV4 Hybrid and were thrilled when Jeff was able to locate one on your lot for us! We’ve been customers of Andrew for many years, and We love our new RAV4 Hybrid and were thrilled when Jeff was able to locate one on your lot for us! We’ve been customers of Andrew for many years, and the good sales and service we have received over the years in every dept. is why we keep coming back. More

Took too long I was told that my free maintenance check would take less than an hour. At an hour and a half I went to go speak to my service coordinator who was spe I was told that my free maintenance check would take less than an hour. At an hour and a half I went to go speak to my service coordinator who was speaking to another customer which took several minutes. I spoke to another Service coordinator who finally talked to my service coordinator and was then told everything was fine. I wonder how long I was sitting there when my car was already done??? More

Great my service representative went out of his way to argue Toyoata into paying for a 600 repair that was due to a product defect even though I hAd no war my service representative went out of his way to argue Toyoata into paying for a 600 repair that was due to a product defect even though I hAd no warrnty protecion..I am grateful to him and his action re-established my faith in Toyata./ More

Was okay, but incomplete Only request that I had was to check car for interior air noise level which is very high. Possibly due to improper seals of windows and or doors. Was Only request that I had was to check car for interior air noise level which is very high. Possibly due to improper seals of windows and or doors. Was told that this would be looked at. No mention of it in work done. Also annoyed to receive in mail the day after service, the discounted rate for the work that I had just paid for.. Muriel Green More