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Umansky Toyota

Milwaukee, WI

4.7
6,744 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,744 reviews

June 15, 2017

Patience for a fickle buyer Good inventory. Range of options which lead to buyer taking time to consider appropriate options in price range. Patience and professional sales pers More

by Bay guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Differt, Olivia Evans
Jun 16, 2017 -

Umansky Toyota responded

We're happy we were able to provide you with great options. Thank you for taking the time to share your thoughts. We truly appreciate the opportunity to help. All the best, Andrew Toyota Staff

June 15, 2017

A+++++ Experience with Olivia Evans I leased a Tacoma from Andrew Toyota. I worked with Olivia Evans & she went over the top to ensure my experience was a positive one. She was extremely More

by YLWDO6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jared Johnson, Olivia Evans
Jun 16, 2017 -

Umansky Toyota responded

Thank you SO much for sharing your kind words. It was an absolute pleasure working with you. If there's anything I can do for you, please don't hesitate to contact me at any time! Thank you, Olivia Evans

June 14, 2017

Poor customer service Had a appointment with a finance manager, which we never saw. This was set up thru the credit recovery program. We explained what we were doing there More

by Irate customer
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Marc Brandofina
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Oppermann, Jessica Klappa
Jun 30, 2017 -

Umansky Toyota responded

We apologize about the experience you had with us. Your described experience does not meet our standards or expectations at all. Customer service above all else is our number one priority and we will take this experience to better train our staff. Again, we truly apologize for not providing the experience you deserved. Thank you for taking the time to share. Best wishes, Andrew Toyota Team

June 09, 2017

A straight forward car buying experience. We were very happy to purchase our Toyota Rav4 from Tom Murray at Andrew Toyota in Milwaukee. We had been looking for a while, and we found the exact More

by B Mueller
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Murray
Jun 10, 2017 -

Umansky Toyota responded

We are always willing to go above and beyond for our customers. Thank you for taking the time to share your experience. It was a pleasure working with you. All the best, Tom Murray

June 09, 2017

Bought a new Tundra Tom was excellent to deal with. Very down to earth and common sense kind of guy. Allen in service went above and beyond to make sure that my truck wa More

by tundraowner1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allen Good, Thomas Murray
Jun 16, 2017 -

Umansky Toyota responded

Thank you for sharing your experience with us. It was a pleasure working with you and we appreciate your business. Best wishes, Tom Murray

June 06, 2017

I love my new Toyota Highlander Limited 2017 Thank you Shalonda McCrory, for your highly professional work, as a result of which, I became the owner of a wonderful car Toyota Highlander 2017! It More

by alive23ltv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shalonda McCrory
Jun 07, 2017 -

Umansky Toyota responded

It's always a pleasure working with you and I'm so happy you're enjoying your new Highlander. I truly appreciate your business and thank you for taking the time to share your experience. Best wishes, Shalonda

June 05, 2017

Best Dealership experience yet! For buying my first car I had the best experience I could have here. Everyone was willing to talk to me and help out and make sure I make the best dec More

by syd777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : KC Han, Vince Miserendino
Jun 10, 2017 -

Umansky Toyota responded

We are happy to help provide you with a great first experience. Thank you for taking the time to share with us. We very much appreciate your business and hope to assist you again. Best wishes, General Manager, KC Han

June 05, 2017

Buying a car for the first time My experience buying a car for the first time went smoothly and I felt that I had the help I needed and all questions answered. Prentiss made sure tha More

by Toyota customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prentiss Farsee
Jun 06, 2017 -

Umansky Toyota responded

I am so grateful to be able to help customers like you. It was a pleasure working with you and I'm happy I made your first car buying experience a good one! Thank you for taking the time to share your kind words. All the best, Prentiss Farsee

June 04, 2017

Great experience Had a great experience working with sales and service. Sales was very knowledgeable and easy to work with. Bought used 2015 Camry and had a slight br More

by Drew_12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Endisch, Olivia Evans
Jun 06, 2017 -

Umansky Toyota responded

Thank you for taking the time to share your thoughts. We are happy to have provided a great experience for you and look forward to doing so next time! We appreciate your business. Best wishes, Andrew Toyota Team

June 02, 2017

New car purchase Charles has sold me 2 vehicles - both experiences with Charles & Andrew Toyota as a whole have been great. Salesman was great - financing went smooth More

by jjstern
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Beacham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jared Johnson, Allen Good
Jun 05, 2017 -

Umansky Toyota responded

Thank you for sharing! It's always a pleasure assisting you with all of your vehicle needs. We appreciate your business and happy to have you part of the Andrew Toyota Family. Thank you, Andrew Team

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