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Umansky Toyota

Milwaukee, WI

4.7
6,719 Reviews
Umansky Toyota serving Glendale and Milwaukee, WI is a 23-time winner of Toyota's prestigious President's Award -- the highest award given for customer satisfaction in both sales and service. PLUS we are the 2017 and 2016 Wisconsin Toyota Dealer of the year, 2017, 2016, and winners of DealerRater.com's Consumer Satisfaction Award, 2015 Best of Milwaukee- Best Auto Repair via Shepherd Express readers, 2015 winners of the "People Love Us On Yelp," award, 2016 and 2017 Edmunds.com 5 Star Dealer Award, and 2016 Angie's List Super Service Award. At Umansky Toyota, customer service is not just a department, it is our passion! Look and see what our customers are saying about the experiences that they have had at our dealership.
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1620 West Silver Spring Drive

Milwaukee, WI

53209

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Showing 6,719 reviews

July 01, 2016

Had great service from Prentiss & Vince at Andrew Toyota. Just bought our 2013 used Highlander from Andrew Toyota. Prentice was fun to work with and put us into a great new to us vehicle. Thanks to Vince as More

by Chad and Desirae R.
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prentiss Farsee, Vince Miserendino
Jul 14, 2016 -

Umansky Toyota responded

Hi Chad and Desirae- It was my pleasure to assist you. THANK YOU for your business and review. If there is anything I can help with in the future, please feel free to call, text, or email me. I am always happy to help! -Prentiss Farsee

June 29, 2016

Best First Offer & Follow Through We enjoyed working with Michael Oppermann and Tom Murray on our recent lease of two vehicles. We were very appreciative of their best in class, first More

by Scott Andersen
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Oppermann, Shelby Loth, Thomas Murray
Jul 14, 2016 -

Umansky Toyota responded

Hi Scott- We are honored that you drove from Madison to come see us. Thank you for giving us the opportunity! Please let me know if you have any additional needs or questions with your vehicles. We are ALWAYS happy to help. Best wishes- Michael Oppermann

June 28, 2016

A great deal for a great car! The dealership first worked with me over the phone, they provided me with firm numbers and gave me their best price right away. and Marc was efficient More

by Thom1970
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2016 -

Umansky Toyota responded

Thank you for your review and business. One of the reasons I love my job and have stayed here for so long is because of all the great customers I have met. I appreciate the opportunity and look forward to assisting you in the future. Best wishes, Marc Brandofina

June 24, 2016

Car Shopping Made Easy I'm a bit of a stick-in-the-mud when it comes to change. I've had the same car for 15 years and knowing I had to move onto something new, I was appre More

by Jim1963
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2016 -

Umansky Toyota responded

Thank you for your review and business. I work hard to ensure all of my client's feel welcome and at ease at the dealership. Buying a vehicle should be an enjoyable experience. If you have any more questions about your car, please feel free to reach out. I am always happy to help! Best wishes, Marc Brandofina

June 24, 2016

Excellent customer service I had been to several other dealerships shopping for a car and I was not satisfied with the results I kept getting. Andrew Toyota was the ONLY dealer More

by Ashlee2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Laurie Differt, Thomas Murray
Jun 27, 2016 -

Umansky Toyota responded

You are very welcome! Thank you for the kind words, review, and business. It was an honor to work with you. Make sure to say hi when you come in for your first 5K mile ToyotaCare appointment. Best wishes, Tom Murray

June 22, 2016

Recall experience As soon as we got the recall notice my wife was afraid to use her car for fear of air bag problem. This dealership was prompt in ordering the parts an More

by briankoenig
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
A Few Of Our Toyota Certified Techs
Jun 22, 2016 -

Umansky Toyota responded

Thank you for your review and your continued business. We work hard to make sure every experience is top of the line for our customers. We are always here to help and assist you! Best wishes, Duane Domagalski, Service Director

June 22, 2016

Very pleasant experience, highly recommended This was an excellent experience all around. Very fair pricing based on our research. Honest and upfront. We would highly recommend to any gamily or f More

by Robz1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Cicero, Olivia Evans, Jared Goodson
Jun 22, 2016 -

Umansky Toyota responded

I am thrilled to hear everything went so well with the purchase of your 2016 Toyota Sienna SE! Thank you for your business and welcome to the Andrew Toyota Family. Best wishes, KC Han, GM

June 21, 2016

Great customer service, easy to work with Purchased a vehicle from Marc a second time because the first time went so well. Responsive to calls and messages, direct, easy to work with, highly r More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marc Brandofina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2016 -

Umansky Toyota responded

Thank you for allowing us to earn your business again. We appreciate you being a loyal customer to both our sales and service teams. Best wishes, KC Han, GM

June 20, 2016

New Vehicle-But Slightly Disappointed In The End In our first purchase of a Toyota, my dealings with internet sales reps Jessica Klappa and Shelby Loth was very enjoyable and efficient. We cut thr More

by william ehrke
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Prentiss Farsee, Shelby Loth, Vince Miserendino, Jessica Klappa
Jun 20, 2016 -

Umansky Toyota responded

Hi Bill, Thank you for your review and business. After reading your review, I am very concerned and would like to discuss it with you in more detail. The items you listed are not a standard practice. We absolutely do care about our customers very much. From sales, to service, to parts, we want to be your dealership of choice. It is very important to us that each customer be 110% satisfied with every interaction they have with our team. Please call me at your earliest convenience so that we can discuss this miscommunication. Thank you, Shelby Loth, Internet Sales Manager

June 20, 2016

new car and trade in All employees were friendly, knowledgeable, and helpful to make the sometimes difficult task of buying a car, easy. I have been very pleased with the More

by RB48
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
KC Han, Jared Johnson, Thomas Murray, John Endisch
Jun 20, 2016 -

Umansky Toyota responded

Thank you for being a loyal customer to both our sales and service department. It is an honor to serve you and your family. Best wishes, KC Han, GM

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