Umansky Toyota

Umansky Toyota responded

Dear Kris, Thank you so much for taking the time to share your experience with Andrew Toyota. We're thrilled to hear that you had a great visit and that our team provided you with friendly and prompt service. It's wonderful to know that you appreciated the video from our technician – we believe in keeping you informed every step of the way. We're also pleased to learn that the work on your car was initiated on schedule and that you didn't have to wait too long. Your time is valuable, and we strive to ensure efficient service without compromising quality. Your positive feedback is truly motivating for us, and we look forward to the opportunity to serve you again in the future. If you ever need assistance or have any questions, please don't hesitate to reach out. Safe travels and thank you for choosing Andrew Toyota!

Umansky Toyota responded

Dear Felix, Thank you so much for sharing your enthusiastic review of Andrew Toyota! It's truly heartening to hear about your positive experience with the dealership. Your words paint a vivid picture of a place that excels in every aspect, from its stunning showroom designs to the exceptional customer service it offers. It's fantastic to know that you've not only purchased one but two cars from Andrew Toyota. Your loyalty speaks volumes about the quality of their products and services. Recommending your friends to consider Andrew Toyota for their next vehicle is a powerful endorsement that reflects your trust and satisfaction. Your review highlights the dealership's commitment to creating a remarkable car-buying journey for its customers. The combination of impressive showroom designs and top-notch customer service indeed sets them apart. Let's hope that your positive experiences continue to inspire others to discover the excellence that Andrew Toyota has to offer. Once again, thank you for taking the time to share your feedback. Your support and recommendation are invaluable in helping others make informed decisions when choosing a dealership for their automotive needs. Safe and happy travels in your two cars from Andrew Toyota!

Umansky Toyota responded

Hello, Thank you so much for taking the time to share your positive review of your experience at Andrew Toyota. We're thrilled to hear that you had a fantastic visit to our service department. Cody's dedication to delivering exceptional customer service is truly remarkable, and we're delighted that he was able to effectively communicate and assist you in finding reasonable solutions. At Andrew Toyota, we always strive to provide top-notch service excellence, and it's wonderful to know that our efforts are being recognized. Your feedback encourages us to continue our commitment to delivering outstanding experiences to our valued customers like you. We sincerely appreciate your choice in entrusting us with your automotive needs, and we look forward to the opportunity to serve you again in the future. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to reach out. Thank you once again for being a part of the Andrew Toyota family.

Umansky Toyota responded

Hello, We greatly appreciate your positive feedback regarding your experience at Andrew Toyota. We're delighted to hear that you had a wonderful service department visit. Cody's exceptional dedication to providing outstanding customer service is truly commendable. It's fantastic to know that he not only effectively communicates issues but also assists customers in finding reasonable solutions. We're committed to maintaining this level of service excellence and look forward to serving you again in the future. Thank you for choosing Andrew Toyota for your automotive needs!

Umansky Toyota responded

Hello, Thank you for taking the time to share your experience! We're delighted to hear that you found our team at Andrew Toyota to be efficient and friendly. Ensuring good communication is a top priority for us, so we're pleased that our staff met your expectations in that regard. If you have any more feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We appreciate your support and look forward to serving you again at Andrew Toyota!

Umansky Toyota responded

Hello, Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Umansky Toyota responded

Hello, Thank you for taking the time to share your experience! We're thrilled to hear that you had a positive visit to Andrew Toyota. Our team takes pride in providing excellent customer service, and we're delighted that you found it to be great. We understand the value of your time, and it's fantastic to know that your oil change was completed efficiently, without a long wait. If you have any more feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your business and hope to serve you again in the future!

Umansky Toyota responded

Hello, Thank you for reaching out to us regarding your recent visit. Your concerns are of utmost importance to us. We apologize for any inconvenience your visit may have caused you and want you to know we have forwarded your review to the appropriate party to handle your concerns. You can expect to hear a response from our team shortly. In the meantime, we thank you for your patience and look forward to speaking to you soon.

Umansky Toyota responded

Dear Bill, Thank you so much for taking the time to share your experience with Andrew Toyota's service department. We are thrilled to hear that your first free service appointment went smoothly and met your expectations. It's wonderful to know that the service representative you interacted with was helpful and courageous. We understand how important it is to have a service team that not only provides efficient service but also offers a positive and supportive experience for customers like you. We're also glad to hear that the service was completed within the promised timeframe. We strive to uphold our commitment to timely and efficient service to ensure that your valuable time is respected. Thank you again for choosing Andrew Toyota for your vehicle's servicing needs. Your feedback is invaluable to us as we continuously work to provide the best possible service to our customers. If you have any further questions or require assistance in the future, please don't hesitate to reach out. We look forward to serving you again.

Umansky Toyota responded

Hello, Thank you for taking the time to share your experience with Andrew Toyota! We're delighted to hear that our team was able to effectively identify the issues you encountered and provide you with a clear plan to address them. Flexibility is a key aspect of our service, and we're glad that we were able to accommodate your schedule and tailor our approach to meet your specific needs. If you have any further feedback or require assistance in the future, please don't hesitate to reach out. We look forward to serving you again at Andrew Toyota!