Underriner Motors

I drove 3 hours away to have car worked on. We rented a car while the car was left to service (we live out of state too). I took them 4 days and 3 phone calls to tell me my car part was on back We rented a car while the car was left to service (we live out of state too). I took them 4 days and 3 phone calls to tell me my car part was on back order until mid September (car will be in another state by then). $490 on a rental car later, I picked up car with cracked windshield and they said oh its a rock yet it clearly rained over the weekend I was so angry by then I left can called insurance. Stay away, horrible at picking up service phone and calling back. Further, DO NOT BUY OR BRING A VOLVO TO MT THIS IS YOUR ONLY OPTION! More

Thank you all so much for your extreme patience and willingness to keep working through the whole process and helping us with those little unexpected happenings. Everyone was amazing! I don't know of a willingness to keep working through the whole process and helping us with those little unexpected happenings. Everyone was amazing! I don't know of anyone who didn't do their best to help us. Thank you again!! More

My battery light was coming on in my car 850 miles from home so I called Underriner Hyundai to see they could get me in and fix it the issue. They did a diagnois (100.00) decided it was an alternator issu home so I called Underriner Hyundai to see they could get me in and fix it the issue. They did a diagnois (100.00) decided it was an alternator issue. They then charged me 155.00 an hour for 3.5 hours on what should have been a 1/2 job and then charged three times what it would have cost to purchase an alternate. The took advantage of a stranded 73 year old motorist. 918.00 to replace an alternator is outrageous. My mechanic was appalled. More

Our five star rating is based upon how Mr. Blake Underriner responded to an unusual situation that arose in the transaction for our new Volvo. Without his highly professional disposition, a very spe Underriner responded to an unusual situation that arose in the transaction for our new Volvo. Without his highly professional disposition, a very special occasion would have been lost. His approach assures that working with all of his staff at Underriner Motors will be a satisfying experience. More

This dealership represents the very best of people, quality and excellence! If you want not only a great car and a great deal, but also a great buying experience from truly great people then definitely quality and excellence! If you want not only a great car and a great deal, but also a great buying experience from truly great people then definitely try Underriner for your next vehicle. More

Great service and sales Purchased a new Volvo .The sales team from order to signing documents was a very supportive process. Very helpful and knowledgeable on every little de Purchased a new Volvo .The sales team from order to signing documents was a very supportive process. Very helpful and knowledgeable on every little detail of the SUV. I Am very happy I chose to do my business with this dealership. More

Dan and Frank I had to buy a car quick and Underriner made it easy! Thank you for not being pushy and for not playing games with the finance process. I know we wi I had to buy a car quick and Underriner made it easy! Thank you for not being pushy and for not playing games with the finance process. I know we will enjoy the car. More

Shameful My son and daughter-in-law purchased a used car from Underriner Motors (at our suggestion as we had a great experience a few years ago) -- took almost My son and daughter-in-law purchased a used car from Underriner Motors (at our suggestion as we had a great experience a few years ago) -- took almost 4 hours for the entire transaction, would not deal on the price of the car, and gave them an embarrassing amount on their trade-in. When shopping for financing, the finance employee only checked banks that were national, not local, much less credit unions. Their FICO scores are nearly perfect, yet ended up with a Wells Fargo loan of 8%, stating their credit was "shallow." They are in the process of refinancing with a local credit union at 4.24%. Wonder what the kick back was on the Wells Fargo deal?? Shame on you, Underriner - you have lost an entire family as customers. You are just full of excuses, Bill Underriner and totally disrespectful and offensive to your customers. More

Great Best dealership I have ever dealt with and I have dealt with quite a few. Everyone was very friendly and took extra time to explain everything to me. Best dealership I have ever dealt with and I have dealt with quite a few. Everyone was very friendly and took extra time to explain everything to me. More

Treated well during the sale, certainly NOT after Part of my purchase included several oil changes. I went in for my first oil change and was shocked to learn that Underrriner would not honor what th Part of my purchase included several oil changes. I went in for my first oil change and was shocked to learn that Underrriner would not honor what they guaranteed during the sale . I've chosen to take my car elsewhere where I'm respected and treated better. More