Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Union County Kia
Monroe, NC
1,929 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,929 reviews
January 19, 2026
She was very friendly. It was a great experience and my car was done on time. It was a great experience and my car was done on time. More
by Jessica J
Verified Customer
January 16, 2026
My experience has not been good because I feel my vehicle has not been properly serviced. E.G why did the emergency lights come on when I checked the oil and the vehicle would not start. has not been properly serviced. E.G why did the emergency lights come on when I checked the oil and the vehicle would not start. More
by tjones262
January 16, 2026
As always, everyone at union county KIA have provided solid speedy service and gone above and beyond what I expected. I am thrilled to continue to rely on your continued care for my car and probably the solid speedy service and gone above and beyond what I expected. I am thrilled to continue to rely on your continued care for my car and probably the next one too. More
by alanroll
Employees Worked With
January 16, 2026
Emma was my service advisor and my outside warranty did not want to cover my transmission. They refused and refused but in the end she managed to still get it covered. My car had so many problems not her f not want to cover my transmission. They refused and refused but in the end she managed to still get it covered. My car had so many problems not her fault tho but she kept fighting for me More
by Trinityparsonsharris995
January 15, 2026
Great customer service I was attended to immediately after arrival and car was ready when promised after arrival and car was ready when promised More
by jbinsman
January 15, 2026
Emma is always generously friendly and informative The waiting room is comfortable and the wait time was less than expected waiting room is comfortable and the wait time was less than expected More
by THARV3
January 15, 2026
I love service department customer service, they have an amazing area for you sit while waiting on your vehicle. I live All the amenities that are available for the customers waiting. amazing area for you sit while waiting on your vehicle. I live All the amenities that are available for the customers waiting. More
by angelahuntley89
Employees Worked With
January 15, 2026
Always a great experience with the service department. I am always kept up to date with everything that is going on with my car. The customer waiting room is always so inviting with all the amenities that I am always kept up to date with everything that is going on with my car. The customer waiting room is always so inviting with all the amenities that is available to me. I would highly recommend this dealership to anyone. More
by angelahuntley89
January 13, 2026
I appreciate everyone that I'm in contact with at the dealership, I'm always treated with respect and the job gets done in ample time. dealership, I'm always treated with respect and the job gets done in ample time. More
by CMASSEY424
