Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Union County Kia
Monroe, NC
2,271 Reviews
Union County Kia is a premier Kia dealership in Monroe, NC, proudly serving Charlotte, Indian Trail, Matthews, Waxhaw, Weddington, Mint Hill, Concord, Lancaster, Rock Hill, and surrounding communities. We offer a large selection of new Kia vehicles, including the Telluride, Sportage, Sorento, Carnival, K4, K5, Niro, EV6, EV9, and Kia Hybrid models, along with quality pre-owned vehicles. Our team specializes in vehicle sales, leasing, financing, trade-ins, and certified Kia service. Whether you're shopping for a new Kia, a reliable used vehicle, or expert maintenance and repairs, Union County Kia is committed to providing a transparent, customer-focused experience from start to finish.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,271 reviews
November 09, 2026
People are very friendly and polite. Service was prompt and great. Very Professional no problems and will be back. Service was prompt and great. Very Professional no problems and will be back. More
by Chrisluvtohunt0
Verified CustomerEmployees Worked With
November 09, 2026
People are very friendly and polite. Service was prompt and great. Very Professional no problems and will be back. Service was prompt and great. Very Professional no problems and will be back. More
by Chrisluvtohunt0
Employees Worked With
November 07, 2026
I'm super happy with the dealership. They fixed my car in no time. Wonderfully fantastic They fixed my car in no time. Wonderfully fantastic More
by FLOBARBEEWATKINS
November 07, 2026
They took good care of us soon as we walked in the door Real nice to me Real nice to me More
by Percy meadows
November 03, 2026
Everything was fine in a timely manner, super nice, professional, and satisfied with the work done professional, and satisfied with the work done More
by MICHELLEWARREN199
November 03, 2026
It was not the Service Consultant Susie fault. The ev technician and the overall union county process were at fault. I went to another dealer, and they diagnosed the problem and fixed it in a coup The ev technician and the overall union county process were at fault. I went to another dealer, and they diagnosed the problem and fixed it in a couple of days and would have been sooner if the part would have came in on time. More
by jersey321
Employees Worked With
It was not her fault. The ev technician and the overall union county process. I went to another dealer and they diagnosed the problem and fixed in a couple days and would have been sooner if the part would have came in on time.
October 31, 2026
Raquel was super informed on my vehicle and was able to coordinate me throughout the entire transaction, which was helpful as I'm generally quite clueless about this kind of thing. It's people like her tha coordinate me throughout the entire transaction, which was helpful as I'm generally quite clueless about this kind of thing. It's people like her that make Union County KIA worth driving all the way out to for maintenance. More
by parkgallows
October 30, 2026
Excellent service and very friendly! Comfortable waiting area and good communication. Easy to work with Comfortable waiting area and good communication. Easy to work with More
by dcoffey1999
October 30, 2026
Best car buying experience for me. “Jolley” was amazing to work with. Very kind and professional and always quick to reply to texts. Salena in the Service Department was amazing as wel “Jolley” was amazing to work with. Very kind and professional and always quick to reply to texts. Salena in the Service Department was amazing as well. Will definitely recommend. More
by Alisabates
