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Union County Kia
Monroe, NC
2,207 Reviews
Union County Kia is a premier Kia dealership in Monroe, NC, proudly serving Charlotte, Indian Trail, Matthews, Waxhaw, Weddington, Mint Hill, Concord, Lancaster, Rock Hill, and surrounding communities. We offer a large selection of new Kia vehicles, including the Telluride, Sportage, Sorento, Carnival, K4, K5, Niro, EV6, EV9, and Kia Hybrid models, along with quality pre-owned vehicles. Our team specializes in vehicle sales, leasing, financing, trade-ins, and certified Kia service. Whether you're shopping for a new Kia, a reliable used vehicle, or expert maintenance and repairs, Union County Kia is committed to providing a transparent, customer-focused experience from start to finish.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,207 reviews
September 17, 2026
I have had my car serviced at UCK exclusively. I have had to return it after service on 3 occasions. The first two were because the mechanic 'forgot' to put some fasteners back and left things loo I have had to return it after service on 3 occasions. The first two were because the mechanic 'forgot' to put some fasteners back and left things loose. This last time, my brakes were changed and I have had a noise since. Been back twice and still have a noise. More
by ellabyj53
Verified Customer
September 16, 2026
Service mgr unprofessional The service mgr would never return calls nor would he respond to emails return calls nor would he respond to emails More
by rbaker3041
September 14, 2026
Raquel was amazing! I was on a time crunch and she helped me get in & out super fast. And she was also very pleasant and welcoming to talk to! Overall experience was gre I was on a time crunch and she helped me get in & out super fast. And she was also very pleasant and welcoming to talk to! Overall experience was great More
by boki.simanic
September 14, 2026
Very commercial and no customer centric service. New tire has a damage but there is manufacturer or dealer warranty. There was separate warranty purchased at the time of buying a vehicle but for scr New tire has a damage but there is manufacturer or dealer warranty. There was separate warranty purchased at the time of buying a vehicle but for scratch repair was charged in cash separately. No washing or cleaning of vehicle. The customer care number for service always rings but no response. One of the worst decision of me buying the new vehicle from this dealer or location. More
by naqhi
September 13, 2026
Extremely overpriced when it comes to getting your vehicle serviced. Very very overpriced compared to other dealerships or other very reputable vehicle service companies. vehicle serviced. Very very overpriced compared to other dealerships or other very reputable vehicle service companies. More
by danhernandez77@gmail.com
September 13, 2026
Extremely overpriced when it comes to getting your vehicle serviced. Very very overpriced compared to other dealerships or other very reputable vehicle service companies. vehicle serviced. Very very overpriced compared to other dealerships or other very reputable vehicle service companies. More
by danhernandez77@gmail.com
September 11, 2026
Great experience Salena was very helpful coming to work on her day off The end on her day off The end More
by Ntaldo
September 09, 2026
Amazing, great service, professional! I had a great experience overall, and the time frame was just right. Even though there were some call-outs last time, I went there. Emma handled ever I had a great experience overall, and the time frame was just right. Even though there were some call-outs last time, I went there. Emma handled everything with professionalism. More
by carlosm.cm
September 09, 2026
The staff at the service department reception area are all very friendly. They ask questions about your auto get the vehicle checked in rather quickly and direct people to the waiting area. all very friendly. They ask questions about your auto get the vehicle checked in rather quickly and direct people to the waiting area. More
by birdie361
Employees Worked With
September 08, 2026
She was so kind and helpful to me as I am know that when I arrive service is handled so efficiently. I arrive service is handled so efficiently. More
by BONNIE150
