Union County Kia

They were very helpful through the whole process! And very friendly! Made this an extremely smooth process; will be back soon! And very friendly! Made this an extremely smooth process; will be back soon! More

So very helpful! The best car buying experience I’ve ever had! 10/10! Will be back in the future!! The best car buying experience I’ve ever had! 10/10! Will be back in the future!! More

They were great to work with when we bought our Kia. Didn’t waste our time. Had oil changed and everything went great! Didn’t waste our time. Had oil changed and everything went great! More

I normally have a get experience, but this one wasn't one. Too many mistakes. I asked them to check my tires which they told me were ok. Later I was told I would need 2 new tires (which I figured. I was one. Too many mistakes. I asked them to check my tires which they told me were ok. Later I was told I would need 2 new tires (which I figured. I was actually thinking all 4) I came to get an oil change and brakes done. I have a front will drive and they changed the back wheels brakes. I was told everything was good only to sit there for hours to Raquel coming to me after the technician did a test drive and said my brakes are still making noise/scrubbing when you try to stop. This is after a bill of $1200. I didn't get upset or rude with anyone there but I said that I would be unable to pay another $500 for the front brakes today. I was very disappointed with all the confusion and miss information. That and leaving with the same issue as I came in with after waiting all that time. I definitely understand that people make mistakes, and things happen but I'm so use to the great customer service I usually get with Scott everytime I come. The technicians also left oil/black marks in the car. In her defense she did take 5% off for the inconvenience. Hopefully my next visit will be better. More

I always have a good experience at this dealership. Everyone is always nice and very helpful Everyone is always nice and very helpful More

I was searching for my first EV, and the Kia EV6 is one I thought offered great tech, cool design, and overall value I was seeking. I live in central NC and found Union County Kia through an online search, t thought offered great tech, cool design, and overall value I was seeking. I live in central NC and found Union County Kia through an online search, the prices they had were great and so I reached out. Stephanie was my contact in sales and she made it one of the great buying experiences! She was knowledgeable about the vehicle, helped me finalize the deal I wanted, kept the communication open and kept me updated regularly. We finalized everything and I had the vehicle delivered to me within a day. Trust is a big aspect to handling the deal purely online and Stephanie made me comfortable in going forward with the purchase. She shared the details of the vehicle and was transparent throughout, it is a much better vehicle than I could have imagined. Although the dealership is a bit far away, I do intend on buying again in the future, and if you have a need go see Stephanie! More

Excellent service Raquel gives the best customer service and really makes me feel welcome and appreciated. and really makes me feel welcome and appreciated. More

The service department and staff were very easy to deal with and the staff was super nice. with and the staff was super nice. More

The staff are friendly and always try to help meet customers needs. Always enjoy taking my Kia to Union County Kia for service. customers needs. Always enjoy taking my Kia to Union County Kia for service. More

The service dept rotated my tires and didn’t secure the under cover and it was dragging the ground. When I noticed and called the dealership to advise, the receptionist was very rude. I was inconvenience under cover and it was dragging the ground. When I noticed and called the dealership to advise, the receptionist was very rude. I was inconvenienced and had to return to the dealership to have it repaired and the service department acted as if they were doing me a favor! More