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Union County Kia
Monroe, NC
1,614 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,614 reviews
June 18, 2025
Appointment was 7;45am oil change oil & rotate tires found screw in tire which I approved to patch-brought car to leave they had not fixed tire- took 2 1/2 hours to complete service-I was waiting at the found screw in tire which I approved to patch-brought car to leave they had not fixed tire- took 2 1/2 hours to complete service-I was waiting at the dealership! More
by jameslonderee1953
Verified CustomerEmployees Worked With
Popeye
June 17, 2025
Well, for one the staff is always very nice polite and also the facilities always beautifully manicure also the facilities always beautifully manicure More
by Randy
June 16, 2025
The Union County KIA is great for me because it is close to my home. Convenience matters to me since I normally schedule several stops on any given day. Because it’s close to home, I like scheduling early m to my home. Convenience matters to me since I normally schedule several stops on any given day. Because it’s close to home, I like scheduling early morning appointments. This way, I can start the day with KIA and go from there. Service at this dealership is prompt. I never have to wait a long time for my vehicle to be serviced. The staff are friendly and professional. All the individuals I have interacted with at KIA are warm and courteous .For these reasons, I highly recommend Union County KIA to anyone shopping for a new car. More
by gwocasio
Employees Worked With
June 16, 2025
Customer Service was provided with no issues and as expected. No complaints and pleased with service expected. No complaints and pleased with service More
by tKIRKLEY0
Employees Worked With
June 14, 2025
They are friendly and they addressed all my needs - I choose to wait and the wait wasn’t long choose to wait and the wait wasn’t long More
by TERRYSMITH14
Employees Worked With
June 13, 2025
Great, professional, organized Excellent, exceptional. Had a timely, experience with Brandon Jolly & everyone there. Had a timely, experience with Brandon Jolly & everyone there. More
by Peaceful2023
June 12, 2025
It is always a pleasure getting my sportage serviced by Union County Kia Service Department! They are so helpful and knowledgeable. They also value your time. Union County Kia Service Department! They are so helpful and knowledgeable. They also value your time. More
by katfoster11
June 12, 2025
The service team does a nice job about communicating with customers about the status of their appointments. customers about the status of their appointments. More
by grnic
June 11, 2025
Every time I come to union county kia, I am met with a smile and courteous staff like raquel. I appreciate how they get the job done for a low cost. smile and courteous staff like raquel. I appreciate how they get the job done for a low cost. More
by taylor.clevenger
June 09, 2025
They were a little busy when I went for my appointment, I was there for about 3 hours but they gave me a little discount for the long wait & my car was vacuumed out when I got back in it. Great customer serv was there for about 3 hours but they gave me a little discount for the long wait & my car was vacuumed out when I got back in it. Great customer service, comfy waiting area. More
by queenssb99
Employees Worked With
