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Union County Kia
Monroe, NC
2,101 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,101 reviews
May 28, 2026
All of the service work was done on a timely manner and I was very satisfied. I was very satisfied. More
by MAXANDCINDY
Verified CustomerEmployees Worked With
May 28, 2026
All of the services were done on a timely manner and i was satisentire tfied with the ime! was satisentire tfied with the ime! More
by MAXANDCINDY
Employees Worked With
May 28, 2026
didn't seem like he cared about my concerns and don't think he checked things over. My vehicle was done in less than 2 hrs with recalls and somehow they found metal shavings in the engine without drainin think he checked things over. My vehicle was done in less than 2 hrs with recalls and somehow they found metal shavings in the engine without draining the engine oil. More
by RICKYMAMEDOV5
May 27, 2026
They never seem to care about customer needs/concerns. Disappointed every time I go there. Disappointed every time I go there. More
by cscurylo
May 25, 2026
Salena is very knowledgeable and answers my questions about services I need and the time it will take to complete them. about services I need and the time it will take to complete them. More
by mikeb11676
Employees Worked With
May 24, 2026
Easy to pick what to fix, flexible with what parts to change, very comfortable waiting area, affordable prices change, very comfortable waiting area, affordable prices More
by Mayfawwaz
May 23, 2026
My experience with the dealership was average overall. One issue I had was being charged for a North Carolina inspection even though the vehicle was new and purchased less than a year ago, so the inspecti One issue I had was being charged for a North Carolina inspection even though the vehicle was new and purchased less than a year ago, so the inspection was not needed at this time. More
by alinaakhmedova1987
May 23, 2026
Good experience, fixed the transmission but failed to properly secure the plastic piece under the car with clips. As a result, the plastic piece was damaged and needed to be fully replaced. properly secure the plastic piece under the car with clips. As a result, the plastic piece was damaged and needed to be fully replaced. More
by vincebianco2003
May 23, 2026
Good experience. Work was done but quality control check to make sure vehicle was ready to drive was completely done. Bottom plastic piece was not clipped in so when Work was done but quality control check to make sure vehicle was ready to drive was completely done. Bottom plastic piece was not clipped in so when vehicle accelerated the plastic cover dragged, was damaged and had to be replaced. More
by vincebianco2003
May 22, 2026
Visit could’ve been organized a lot better. My time was wasted as well as my money. No loaner car so had to get an uber! My time was wasted as well as my money. No loaner car so had to get an uber! More
by B.nick315
