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Union County Kia
Monroe, NC
2,247 Reviews
Union County Kia is a premier Kia dealership in Monroe, NC, proudly serving Charlotte, Indian Trail, Matthews, Waxhaw, Weddington, Mint Hill, Concord, Lancaster, Rock Hill, and surrounding communities. We offer a large selection of new Kia vehicles, including the Telluride, Sportage, Sorento, Carnival, K4, K5, Niro, EV6, EV9, and Kia Hybrid models, along with quality pre-owned vehicles. Our team specializes in vehicle sales, leasing, financing, trade-ins, and certified Kia service. Whether you're shopping for a new Kia, a reliable used vehicle, or expert maintenance and repairs, Union County Kia is committed to providing a transparent, customer-focused experience from start to finish.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,247 reviews
October 14, 2026
We had some service questions before we dropped our car off. Selena was very attentive and researched with mechanics to get our questions answered. She got back to us quickly and efficiently, putting our m off. Selena was very attentive and researched with mechanics to get our questions answered. She got back to us quickly and efficiently, putting our minds to rest. We were also on a tight schedule and needed the car that evening. She made sure that our car was a priority and our car was service was expedited. My husband was able to make his appointment with plenty in plenty of time. More
by qmarini
Verified Customer
October 12, 2026
Timely and efficient My services was done in a timely and efficient manner My services was done in a timely and efficient manner within the quoted timeframe efficient manner My services was done in a timely and efficient manner within the quoted timeframe More
by jrgilcreast45
October 11, 2026
Absolutely amazing Things were explained and I was throughout the process. I would recommend to anyone throughout the process. I would recommend to anyone More
by syamom
October 10, 2026
Great service, Emma was very polite and explained the whole process. The whole experience was great! whole process. The whole experience was great! More
by Mlmyers15
October 10, 2026
It was determined that my strut was broken. I was initially faulted for the damage to my vehicle without supporting information to explain the determination. The tech was also not able to expla I was initially faulted for the damage to my vehicle without supporting information to explain the determination. The tech was also not able to explain the determination other than something like this had never been seen. Communication was not great throughout the process. I had to reach out multiple times to get updates for my vehicle. More
by Nakita.Brisbon
October 09, 2026
I do not feel that the sales and service teams are experts in EVs. Disengaged experts in EVs. Disengaged More
by jbergertisa
October 09, 2026
Raquel was very friendly and professional. The service techs did a good job. All my needs were addressed. The service techs did a good job. All my needs were addressed. More
by bhood9
October 09, 2026
Excellent customer service, very professional and friendly service. My experience was very pleasant. Emma was very courteous and polite. friendly service. My experience was very pleasant. Emma was very courteous and polite. More
by Covingtonvereta1
October 08, 2026
Emma was efficient and detail oriented. She needed to order a part to complete my repair. She did so quickly and set up my follow up appointment at my convenience. She was a pleasure to dea She needed to order a part to complete my repair. She did so quickly and set up my follow up appointment at my convenience. She was a pleasure to deal with. More
by kyleg3921
October 05, 2026
Was wonderful treated like a vip always All the service writers and salesmen are very attentive and listen to my needs writers and salesmen are very attentive and listen to my needs More
by Mager ls
