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Union County Kia
Monroe, NC
1,913 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,913 reviews
December 30, 2025
Ms. Maynard was prompt and got my service appointment going quickly. She led me to the waiting area and kept me updated on my car. Checkout was quick and Ms. Maynard made sure I was taken care of before going quickly. She led me to the waiting area and kept me updated on my car. Checkout was quick and Ms. Maynard made sure I was taken care of before I left. More
by aaromize
Verified Customer
December 30, 2025
Understanding of the needs needed and clearly explained what was going on. Excellent, patient, reliable what was going on. Excellent, patient, reliable More
by jhfrancis47
December 29, 2025
Repair/Service tried to scam me for several hundred dollars for a brake job that was not needed My brakes were completely replaced about 5-6 months ago and do not require service or replacement. Also, dollars for a brake job that was not needed My brakes were completely replaced about 5-6 months ago and do not require service or replacement. Also, I was charged for a tire rotation and the job was not done at all It's a shame that Union Cnty Kia Service Dept is operating in such a manner and violating the trust I had with them. More
by russmart7877
December 28, 2025
Very professional efficient and great service The experience there will make me a return customer experience there will make me a return customer More
by sf262jl
December 27, 2025
Great service. Services assistant was very helpful and great She explained my doubts about a certain feature of the vehicle well Services assistant was very helpful and great She explained my doubts about a certain feature of the vehicle well More
by dripegk
December 26, 2025
Terrible communication, even when called out on lack of communication and apologies, still none. A 4 day job took 3 weeks, this was my second experience with them, same issues both times. First time was wo communication and apologies, still none. A 4 day job took 3 weeks, this was my second experience with them, same issues both times. First time was worse, both were with Raquel. I won't return or recommend to anyone. More
by Irishanna.lk
December 25, 2025
The service was great I did not wait long they kept me informed about what was going on informed about what was going on More
by TERRYSMITH1
December 25, 2025
Very helpful service visit. The service team was responsive and Raquel explained everything well and is pleasant to deal with. The service team was responsive and Raquel explained everything well and is pleasant to deal with. More
by cinwitt
