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Union County Kia
Monroe, NC
2,189 Reviews
Union County Kia is a premier Kia dealership in Monroe, NC, proudly serving Charlotte, Indian Trail, Matthews, Waxhaw, Weddington, Mint Hill, Concord, Lancaster, Rock Hill, and surrounding communities. We offer a large selection of new Kia vehicles, including the Telluride, Sportage, Sorento, Carnival, K4, K5, Niro, EV6, EV9, and Kia Hybrid models, along with quality pre-owned vehicles. Our team specializes in vehicle sales, leasing, financing, trade-ins, and certified Kia service. Whether you're shopping for a new Kia, a reliable used vehicle, or expert maintenance and repairs, Union County Kia is committed to providing a transparent, customer-focused experience from start to finish.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,189 reviews
Verified Customer
August 01, 2026
Emma was amazing - even though I had to come back multiple times, Emma made the experience rather delightful. She over communicated throughout the entire process and made sure to go the extra mile. multiple times, Emma made the experience rather delightful. She over communicated throughout the entire process and made sure to go the extra mile. Thank you More
by X
Employees Worked With
July 31, 2026
Excelent service and negotiation thanks for your helps and business experience this is my first Telluride. and business experience this is my first Telluride. More
by Alexander Caceres
July 30, 2026
It was swift, accurate, and pleasing. I expect to return. I do recommend this location for all Kia repairs. I expect to return. I do recommend this location for all Kia repairs. More
by Hirekmiller
July 29, 2026
Nice and quick service Emma was incredibly helpful in setting me up for service and following up on any work that might be needed. setting me up for service and following up on any work that might be needed. More
by tabrez_m19
July 29, 2026
The service is great. Emma was excellent. It’s the incessant sales calls that is slightly ridiculous. That department is certainly persistent between the phone calls, text Emma was excellent. It’s the incessant sales calls that is slightly ridiculous. That department is certainly persistent between the phone calls, text messages and emails it can seem overwhelming. Even after I’ve clearly indicated I have zero interest in trading in my vehicle. More
by pbutler29
Employees Worked With
July 27, 2026
The staff at Union County KIA are always professional and helpful. I highly recommend this dealership! helpful. I highly recommend this dealership! More
by gwocasio
July 24, 2026
My experiences with this dealership since my purchase of my Kia has definitely not been a 5. However Raquel has been wonderful she is a 5+. She has answered my questions and explained things. She is profess my Kia has definitely not been a 5. However Raquel has been wonderful she is a 5+. She has answered my questions and explained things. She is professional courteous and cares about customer service. I had a false assumption that when I had something done at the dealership it would be done right the first time, that's never been the experience. On my way home from having this recent oil change my air conditioner fan started making loud noise. l live 40 minutes away so it's not easy to just come back into the dealership to have something fixed. I called Raquel and explained the problem. I had to drive it back into the dealership the next day to have the issue fixed. Raquel made sure that I got in and got out and did not have to wait long to have the problem fixed. And she made it right. It's disappointing to see that most of your other employees don't have that work ethic. More
by tweaver14
