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Union County Kia
Monroe, NC
2,207 Reviews
Union County Kia is a premier Kia dealership in Monroe, NC, proudly serving Charlotte, Indian Trail, Matthews, Waxhaw, Weddington, Mint Hill, Concord, Lancaster, Rock Hill, and surrounding communities. We offer a large selection of new Kia vehicles, including the Telluride, Sportage, Sorento, Carnival, K4, K5, Niro, EV6, EV9, and Kia Hybrid models, along with quality pre-owned vehicles. Our team specializes in vehicle sales, leasing, financing, trade-ins, and certified Kia service. Whether you're shopping for a new Kia, a reliable used vehicle, or expert maintenance and repairs, Union County Kia is committed to providing a transparent, customer-focused experience from start to finish.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,207 reviews
August 26, 2026
Always on time and as expected Consistent in customer approach across all aspects of the dealership approach across all aspects of the dealership More
by STLSPORTSFANS
Verified Customer
August 26, 2026
The dealership is a little over zealous in its approach to get people to sell their used vehicles and purchase a new one. To many phone calls and promises of making a good offer on the used car. Waste of t to get people to sell their used vehicles and purchase a new one. To many phone calls and promises of making a good offer on the used car. Waste of time having people come there after being told on the phone that I wasn’t interested in selling or buying a car. I think your service department over charges for its work. I did need some other things done on my car, but at the rate that was quoted, I can not afford. I paid over $1000.00 for one window repair, I got home and then the back window would not work and the door latches were sticking. I questioned what could have happened. I came back to the service department a few days after the initial repair and was told that to fix the back window and the door latches would cost $2000+ to fix. I’m a retiree and can’t afford to pay over $3000.00+ for doors and windows. More
by joy4gailt
Employees Worked With
August 23, 2026
Always Top Notch Service on my 2024 Carnival Always taken very good care of at the Service Dept. very good care of at the Service Dept. More
by cowantjp
August 21, 2026
Everyone was professional and efficient. The facilities were very well maintained and the waiting area was comfortable The facilities were very well maintained and the waiting area was comfortable More
by eli
August 17, 2026
UCK was able to complete my service in a timely manner. They were able to address my concerns. They were able to address my concerns. More
by adrien.dcosta
August 17, 2026
Raquel always lets me know how much time it will take to get service done and keeps me up to date. She is courteous, professional, and knowledgeable about what I should do immediately vs what can wait. get service done and keeps me up to date. She is courteous, professional, and knowledgeable about what I should do immediately vs what can wait. More
by ewcj1
August 17, 2026
Emma was very nice and knowledgeable. My time at the dealership was a bit long but Emma made it much better. My time at the dealership was a bit long but Emma made it much better. More
by loriredfearn
Employees Worked With
August 14, 2026
Salena is top notch. You have a nice day and stay out of the rain. You have a nice day and stay out of the rain. More
by Jane H.
August 14, 2026
Upon arrival, I was greeted promptly by Raquel who checked me in efficiently. She was nowledgeable, listened attentively to my concerns, and explained what the service entailed. checked me in efficiently. She was nowledgeable, listened attentively to my concerns, and explained what the service entailed. More
by Laceylw4084
August 13, 2026
Polite, helpful, comfortable and friendly. The staff was friendly and responsive. We set an appointment for an afternoon. We went in and had switched out our old lease and left with a new one The staff was friendly and responsive. We set an appointment for an afternoon. We went in and had switched out our old lease and left with a new one within 4 hours. More
by amalucan
Employees Worked With
Anitra
