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Union County Kia
Monroe, NC
1,620 Reviews
We are Union County's only Kia dealership, specializing in a hassle free buying experience. We will not miss business over price, payment or trade! closed first 2 Sundays of the month
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 1:00 PM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,620 reviews
December 19, 2024
All good getting a recall and tires rotated. Waiting area was clean without any issues. Waiting area was clean without any issues. More
by ty.fortenberry1
Verified Customer
December 18, 2024
Absolutely the worst service department. For starters, they can’t even pick up their phone or return a voicemail once you’ve left one. The only way to schedule is to physically show up in pe For starters, they can’t even pick up their phone or return a voicemail once you’ve left one. The only way to schedule is to physically show up in person. When my car was there, they told bold face lies, saying that my windshield wiper motor had blown out due to me using Rain-X wiper fluid. They then said it was my financial responsibility to replace said motor because I should’ve known better. Had to call corporate to get that issue resolved. The rear windshield wiper still does not spray fluid. Ask that they examine my brakes because they make a very loud squealing sound after having my car multiple days they said they could not get the car to replicate the noise, the car makes the noise about 90% of the time you release the brakes.Horrible customer service. The only reason I’ll be returning my vehicle back to that service department is because I made the unfortunate mistake of doing the prepaid maintenance. Any warranty items that need to be addressed will not be dealt with at that dealership! More
by Marissa Law
Employees Worked With
December 17, 2024
It is the cleanest, best designed dealership that I have been to. The coffee machine is a real bonus for those waiting for service. All the sales and service personnel that I have deal with are top tier. been to. The coffee machine is a real bonus for those waiting for service. All the sales and service personnel that I have deal with are top tier. More
by ERICVANHUSS
Employees Worked With
Other Employees :
Nate Moskowitz, Bernie Graham
December 17, 2024
It is always a pleasure working with Kia. Every experience is always great. Thank you Every experience is always great. Thank you More
by chad.j.hayes
Employees Worked With
December 16, 2024
I have purchased 3 cars from this location. And I have always received tremendous service. Will be back. And I have always received tremendous service. Will be back. More
by jacktwynn
December 16, 2024
Raquel was absolutely wonderful. She kept me updated with my progress. I would recommend her any day. She kept me updated with my progress. I would recommend her any day. More
by agathathreatt
Employees Worked With
December 15, 2024
Nice staff,the wait wasn't long At kia of monroe it was a very great experience, will be visiting again very great experience, will be visiting again More
by arienwatts39
December 15, 2024
Great service everytime I go and my my vehicle serviced at kia in monroe n.c at kia in monroe n.c More
by arienwatts39
December 13, 2024
Very courteous and had my vehicle ready when promised. Advised me of any work needed Advised me of any work needed More
by stbd1
December 13, 2024
Service is always professional and my wait time is appropriate. The waiting area is clean. appropriate. The waiting area is clean. More
by regina.sims4th
Employees Worked With
